Petite Studio NYC Arvostelua 

73
•
TrustScore 4.5/5 tähteä

4,4

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Tired of hemming every pair of pants, settling for junior sections, or leaving the dressing room frustrated? Petite Studio NYC has been my absolute go-to ever since their NYC flagship opened in Decemb... Näytä lisää

Saanut 1/5 tähteä

Bought a dress as a gift for my wife. I shop for her often and am not a novice shopper. The dress ran extremely small and I had to rush to return it as their return policy stated returns must be shi... Näytä lisää

Saanut 5/5 tähteä

Finally a petite line of clothing with sophisticated designs! I have a t least a dozen pieces from Petite Studio. The fabric and workmanship is outstanding and the fit is perfect for most petites. The... Näytä lisää

Saanut 5/5 tähteä

Petite Studio is my go to for elevated prices that fit tight and will last a lifetime. Perfect balance between stylish and classic and prices are made to mix and match across releases and the years. S... Näytä lisää

Yrityksen tiedot

  1. Naistenvaateliike

Yrityksen kirjoittama

Petite Studio is the first indie clothing brand just for petite women. All of our collections are designed on real petite fit models. Our seasonal and staples collections feature petite basics such as trousers, blouses and sweaters, as well as trendy and chic petite dresses, coats and skirts. Established in 2016 and headquartered in the NYC area, Petite Studio is the first dedicated petite shop for petite fashion.


Yhteystiedot

4,4

Erinomainen

TrustScore 4.5/5 tähteä

73 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 75 %: iin saamistaan huonoista arvosteluista

Vastaaminen kestää yleensä yli kuukauden

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,4

Kaikki arvostelut

(73)

44 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

My go-to Petite Clothing Shop!

My go to Petite Clothing Shop! I've been shopping with Petite Studio since their store in SoHo in 2019! I can still confidently say I get the same customer service experience online. :) I love each and every collection and love watching the evolution of designs over the years. I still have coats I bought from my first visit that are in amazing condition and get compliments on them every season. I wish they had an in person location again... hopefully soon. To the team at Petite Studio, keep up the good work! :)

1. lokakuuta 2024
Oma-aloitteinen arvostelu
Petite Studio NYC-logo

Vastaus yritykseltä Petite Studio NYC

Hi Chrissy - thank you so much for the lovely review! We're thrilled to hear you have been shopping with us for so many years.

Thanks for being an amazing customer :)

All the best,
Team Petite

Saanut 5/5 tähteä

Beautiful and perfect for the petite woman

The clothes were beautiful and fit perfectly. I am a 5'0" 115 pound petite women with 34D chest. Difficult to find clothes that fit let alone look nice. I took a chance on Petite Studio NYC and was very happy with all my purchases. I took medium in most of the "form fitting" outfits and small in the looser clothing. Wonderful new outfits.

24. heinäkuuta 2024
Oma-aloitteinen arvostelu
Petite Studio NYC-logo

Vastaus yritykseltä Petite Studio NYC

Thanks Ellen! So glad to hear you liked your order and it was a great fit!

Saanut 5/5 tähteä

Perfect dress!

Dress was beautiful! I originally had planned to wear the dress on my anniversary but it was delayed due to weather, which is understandable. I live on the west coast and the company is based out in the east coast so it took a couple of more days than expected. Either way, the dress fit perfect! I’m 5’2, 129 pounds and I ordered a medium. Had so many compliments on the dress. I’m petite so it’s hard to find the perfect dress and this was the perfect one!

24. maaliskuuta 2024
Oma-aloitteinen arvostelu
Petite Studio NYC-logo

Vastaus yritykseltä Petite Studio NYC

We're so glad it was a perfect fit! All our dresses are designed on real petite fit models so perfect fit is what we strive for :)

Saanut 1/5 tähteä

Problem with refund

I bought a couple of final-sale clothes and one sweater which was not a final sale. When I requested a return, they sent me a label and told me I was going to receive $86.4 for a refund. I sent the clothes out and didn't get any message from them, you couldn't even find any return status on their website. I contacted customer service, and they told me the item I returned was not refundable, but they were going to give me an exception and process a store credit refund instead. I refused to take the store credit because they didn't tell me the item was not returnable when I bought it, nor did I request for the return. I was not willing to give this company any money. I told them I would ask my credit card company to start an investigation into this purchase. Finally, they told me they would send me a refund, but took out a $8 fee.
Products are good, but not a customer-friendly company.

9. helmikuuta 2024
Oma-aloitteinen arvostelu
Petite Studio NYC-logo

Vastaus yritykseltä Petite Studio NYC

Hi Candy,

We're sorry to hear that your experience with us was not up to your expectation. As you mentioned, the items that you purchased were on Final Sale at the time that you purchased them. This was clearly displayed on the Product page in red next to the "Add to Cart" button, and the Final Sale policy is explained our Shipping & Returns page as well as throughout the website.

In our email to you on February 9th, we explained that your item was a Final Sale item and thus it could not be refunded for a cash refund. The store credit that we offered you was a one-time courtesy.

Again we are sorry that your experience with us was not up to your standard. If you do decide to shop with us in the future, we recommend purchasing only non-Final Sale items (full price items). These items are priced higher but include our full refund and exchange policy.

Best,
Team Petite

Saanut 1/5 tähteä

It is a scam

It is a scam. They didn't inform you there will be customs if ship it outside of US and dare to charge you 50dollar for logistic and re-stocking. It has no shame.

24. elokuuta 2023
Oma-aloitteinen arvostelu
Petite Studio NYC-logo

Vastaus yritykseltä Petite Studio NYC

Hello Xincen,

We're sorry to hear that your experience with us was not up to your expectation. For customers outside of the US, we are now offering duty and tax prepayment so that all duties are paid at checkout. Thus no taxes duties will should be incurred upon delivery.

Best,
Team Petite

Saanut 1/5 tähteä

Lost or stolen package? You're on your own

People should be wary of buying from them in the event you don't get your order. Unfortunately never got two pairs of pants, reached out to CS and they wouldn't do anything about it besides offer a $10 off code (only by taking a survey?). I don't think I'll shop here again, a shame since I discovered them on instagram and they have nice clothing. The customer service is too poor and the clothing cannot compensate for it. In the end, I didn't even bother charging back (which I would have won with the police report) I was eager to have them file a missing mail search/missing claims with the post office, but they never bothered to help. The service abruptly ends the minute they ship your package. $200 for Petite Studio is a quick buck and rip off. Maybe the onus is on the company to find a reputable carrier that won't just throw a package right by the side of the road for all the thieves! I'll stick to tailoring my long Zara pants.

28. elokuuta 2022
Oma-aloitteinen arvostelu
Petite Studio NYC-logo

Vastaus yritykseltä Petite Studio NYC

Hello Grace,

We're sorry to hear that your experience with us was not up to your expectation. I just took a look at our email exchange with you and I see that a complimentary replacement package was sent to you on August 26th 2022. Based on this email exchange it seems that you received the replacement package without issue.

I would note that your Trustpilot reviews show that you have given similar one star reviews to many different clothing brands. In fairness, I wonder if your expectation is unrealistic for shopping for clothing online.

Best,
Team Petite

Saanut 1/5 tähteä

Not a customer-first, high-quality brand.

I had been excited to find a seemingly responsible brand that focuses on petite clothing, but very disappointed by a recent customer service experience.

I had returned an order that was intended to be a birthday gift to myself that didn't work out (the bust fit was odd/material wasn't high quality), and ordered another dress. Unfortunately the fit also did not work, but I left the country the next day and by the time I returned, the return window had closed. I was hoping for leniency given that this was my first experience with the company and the timing of my trip, but no dice.

I like the styles that are offered and was lured by the fact that they say the clothes are responsibly made, but would caution against ordering from them because of fit/poor quality issues and the fact that they aren't customer-first at all. Wish I read other reviews first before wasting money on an expensive dress that doesn't fit.

16. heinäkuuta 2022
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Got a dress from them

Got a dress from them. I love the quality of the fabric and it has a nice shape. I’m 5’1” 110 and got a size small. It was nice but could be looser. Overall I am happy and will be purchasing more clothing from this seller in the future!

15. helmikuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Beautiful Styles & Clothes

The clothing appears to be great quality, I love that they emailed care instructions for them, packaging was nice and shipping was relatively quick. It's expensive, but I would definitely say that the quality is worth it. If you're against "fast fashion" then this is a good place to support. I will definitely buy from them again.

2. syyskuuta 2020
Oma-aloitteinen arvostelu

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