Peter Anthony Arvostelua 

390
•
TrustScore 4.5/5 tähteä

4,5

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I had excellent help from both Ofelia and Tom during my house purchase process of a new build property in Manchester. I would highly recommend them both.

Saanut 5/5 tähteä

My property sale was quite challenging and long as several buyers pulled out. However, Ofelia (and Tom) was really supportive and communicative over the 10 month (!) period, being resilient, positive,... Näytä lisää

Saanut 4/5 tähteä

Fantastic communication from everyone in the team in Liverpool. Laura and Gill are prompt and professional with emails and Ben is also quick with communication. Any issues we’ve encountered have been... Näytä lisää

Saanut 5/5 tähteä

We’re expecting our little boy in a few weeks time so wanted a move that was quick and easy. Maryam from Peter Anthony made that possible! The whole process has been just over a week from being accept... Näytä lisää

Yrityksen tiedot

  1. Kiinteistönvälitystoimisto

Erilaisten ulkoisten lähteiden tuottama tieto

We have always aimed to exceed the highest standards in service for our customers. To this end we have joined many standards based organisations including the National Association of Estate Agents (NAEA), the Association of Letting Agents (ARLA) and the Property Ombudsman for Sales and Lettings. We believe that property is the single most important financial decision that most of us will make during our lifetime. We therefore believe that it should be treated as such by all members of our trained team, something all too rare in the property industry.


Yhteystiedot

4,5

Erinomainen

TrustScore 4.5/5 tähteä

390 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Ei ole vastannut huonoihin arvosteluihin

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,5

Kaikki arvostelut

(390)

15 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

5 Stars – Smooth, Honest and Professional Service

I recently bought a property with the help of Ofelia at Peter Anthony, and the whole experience was excellent from start to finish. Ofelia was easy to deal with — professional, responsive, and always on the ball.

She kept everything moving, made sure all details were handled properly (including getting the attic cleared as requested), and communicated clearly throughout. What really stood out was her calm and friendly approach — nothing was ever too much trouble.

It’s rare to come across someone so efficient yet genuinely personable in this industry. I'd definitely recommend Ofelia to anyone looking to buy or sell a property — she made what could have been a stressful process feel very straightforward.

14. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Honestly, Terrible.

Honestly, the worse estate agents I've ever used. Takes them forever to sort out any kind of dispute with a landlord and if work needs doing it is never urgent. The manager at their Salford branch is also very arrogant and thinks he's something special. I'd avoid if I was you. Go with a safer and more reliable option.

10. huhtikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Brilliant, thank you!

We have agreed a purchase on a home through Peter Anthony and Ofelia has been fantastic throughout the process. She was very welcoming at the viewing, knowledgeable on the details, very clear about how the offer process would work and kept us up-to-date throughout the process. Thank you!

17. huhtikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great Experience

We recently purchased through Peter Anthony and specifically Ofelia worked with us, she was really informative about the property, the current situation and what the best way would be for us to progress. She then guided the buying process as we needed to complete quickly, her recommendation was spot on and she was there all the way through the process.

Thanks for a great experience.

14. maaliskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great communication and helped me get…

Great communication and helped me get my dream family home. Worked with me to get any issues resolved and complete the purchase. Reassured the seller as there was some delays in the completion. Ofelia from the Stockport Road branch went above and beyond I’m so glad she found me this property

23. tammikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Five star service

Ofelia recently showed my partner and I around a house. She was friendly, knowledgable and put us at ease, and answering our questions without rushing us. We put in an offer on the house which unfortunately didn't end up working out, but we would love to work with Ofelia again to find our dream house.

24. syyskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I recently had the pleasure of…

I recently had the pleasure of attending a house viewing arranged by Ofelia Tabot, and I couldn’t be more impressed with the experience. From the moment I expressed interest in the property, Ofelia was incredibly responsive and accommodating, making the entire process seamless.

At the viewing, Ofelia was punctual, professional, and well-prepared. She had a deep understanding of the property and was able to answer all of my questions with clarity and detail. Her friendly and approachable demeanor made me feel comfortable throughout the viewing, and she provided valuable insights that helped me envision how the space could work for me.

What stood out the most was Ofelia’s genuine interest in understanding my needs and preferences. She wasn’t just trying to sell a house; she was committed to helping me find a home that truly suited me. Her attention to detail and willingness to go the extra mile left a lasting impression.

I highly recommend Ofelia Tabot to anyone looking for a smooth and positive house viewing experience. Her professionalism, expertise, and personable approach make her a standout in the real estate field.

16. elokuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Ofelia and Tom transaction…

Ofelia and Tom made this transaction happened and I am so grateful to them. Tom scrutinised the buyer and made sure there is no time waster. Ofelia facilitated the whole process.

Most importantly they were patient and acted professionally even when I was worried, they were totally in control. Ofelia coordinated the whole process, taking up the solicitors task at some point, she was superb and her stakeholders management skill between the seller, buyer and solicitors was perfect.

2. heinäkuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great Service…

I worked with Ofelia Tabot at Peter Anthony and she was great - she was great when showing me the property I was interested in, really laying out the pro's and cons in what felt like an honest assessment. She also went the extra mile in helping me make the offer. It didn't work out, but I think the Peter Anthony service is excellent.

24. heinäkuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Unprofessional - no communication

I was interested in a property and dealt with the person called Dewi. I've asked her about possibility of the seller accpecting a price with GBP 20k lower than the asking price, as I'd say the property is slightly overpirced companred to others in the area. Also from my view, if there's no way the seller would consider it, I'd not bother to offer or to proceed. However, Dewi asked me to officially provide the offer, which needed a lot of my personal information as well, including basic contacts and address details, but also asked for my bank statements, incomes and all.

After that, she got into no touch. 1. She never said she was going to present the offer to seller. 2. Even if it's rejected, she never told me the result.
A few days later, I followed up, and she didn't even reply. She just ghosted that way. I never saw a property agent being so unprofessional like this, with 0 communication.
Then 1 month later today, the company called and asked if they can save my info for future. Wow, of course I asked to remove all.

[Update: the response from the agency was entirely a lie. 1) they never said the seller would not accept my potential offer, and we never spoke on the phone or email about that. Also no proof they actually presented my offer, which by law they had to. 2) I never enquired another property from them afterwards (I have all records), so there was no point calling me wanting to keep my information.]

10. toukokuuta 2024
Oma-aloitteinen arvostelu
Peter Anthony-logo

Vastaus yritykseltä Peter Anthony

Hi WingKi,

I'm sorry that you feel that there was no communication, however I discussed your offer over the phone as well as via email.
As advised over the phone we knew the vendor wouldn't accept the offer as we already knew what they were happy to accept, however we were happy to put the offer forward providing you send over the relevant documents.
In order to do so we require proof of funds, which you did send over on the morning of the 22nd of April, however you sent us another email on the afternoon of the 22nd of April advising that you would like to withdraw your offer. That was the last communication we received from yourself.
We called the other day as you made an enquiry on another property we had advertised, however we now understand that you no longer want to be contacted.

Saanut 5/5 tähteä

Exceptional customer care

We viewed SO many properties over the last 8 months, when the viewing agent addresses you by name you know you've been in the system for too long! Out of the 10-12 agents we had dealings with - some good, others borderline criminal - Peter Anthony truly are a different breed. Their care even for the humble property viewer is always personal, and while we eventually found our property with another agency, I wish they were represented by Peter Anthony. Ofelia in particular is a force of nature: she really wants to understand a viewer's needs, and she's really trying to find a good match between vendors and viewers and not to push a hard sale. I felt I was listened to and the properties she recommended all matched our requirements, but she always stepped in our shoes and let us take the time we needed and always had a positive word and another suggestion. Highly recommended.

23. maaliskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Peter Anthony Estate Agents

Peter Anthony Estate Agents - brilliant. The Best. Exceptionally professional from the outset. Tom the manager initially visited to evaluate the property, he gave us a full overview of the process which was invaluable at a later stage and gave us full confidence in the market. Ofelia Tabot worked with us and matched the perfect buyer to our property. Ofelia was absolutely amazing with her attitude and positive outlook. Tom and Ofelia worked with the buyer to achieve an excellent outcome for all. We were delighted with the price and the process was completed within 8 weeks. Thank you Peter Anthony.

13. maaliskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Exceptional service

We have been with Peter Anthony for past 14 years. Recently, we sold one of our properties through Pad4u and the service we received from Ofelia ,Tom and Zahid was exceptional. We had lot of tenant issues and constant delays with the sale but Peter Anthony team kept us abreast with the going ons and eventually we completed. Ofelia in particular is an asset to Peter Anthony.we were impressed by her supportive attitude and perseverance and we wish her and all the team great success for the future.

20. helmikuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Just ‘No!’

We placed our mums house for sale after being visited by Tom who spoke well and clearly seemed to have a lot of experience at selling in the local area. Unfortunately that is where the professionalism ended. We had several errors on the original listing such as a toilet and three piece bathroom listed upstairs which was not correct, had several bookings (people arriving at the house) which we weren’t informed about, those where a viewer arrived but not an agent, back door left not only unlocked but open after a morning viewing when no one was back at the house until evening, offers and counter offers that were not passed on in either direction and no feedback from viewings. We had people showing the house who’d never been in before, and finally they lost the keys! All in all a completely wasted four months and we couldn’t wait to get rid of them as our agents. Please don’t read the high star rating without taking into account an increasing number of low star ones. If I could give zero stars I would.

26. tammikuuta 2024
Oma-aloitteinen arvostelu
Peter Anthony-logo

Vastaus yritykseltä Peter Anthony

I am sorry that you feel the service you received from us wasn’t to the required standard.
We commenced marketing the property on the 17th October 2023 and by the 25th October 2023 we had received two offers with one being at asking price and which was accepted. Unfortunately, due to an issue with the extension at the rear of the property extending over the boundary of the neighbouring property the buyers withdrew their offer. We then obtained a further offer on the property but this prospective buyer went quiet on us, when we eventually managed to speak to them they reduced their offer by £10,000 which we countered as per the instruction but again went quiet on us and has not responded since.
As with any sale we communicate what we are doing fully and keep our sellers advised of the situation. This was the case here but as there were three parties to deal with, we used your brother as our main point of contact and kept in regular contact with him.
As with any property we place on the market descriptions are signed off and this was the case with yours where amendments and additional text were added as per the request.
As with any property for sale the viewings are carried out by an experienced sales negotiator who knows the property. The only time this was not the case was when she had unfortunately been admitted to hospital as was off work for a few days but the viewings were conducted by another negotiator with years of experience in the property industry.
When it was reported that we had left the back door open after a viewing and for which we apologised immediately as this would have been completely unacceptable as we take security of any property we visit as the up most importance, I spoke with the person who conducted the viewing and they advised they had checked all doors prior to leaving as well as ensuring all lights were turned off.
Unfortunately, an error with our viewing management system resulting a viewing that was due to take place on the 26th January not populating the diary and for which we apologised straight away as re-arranged for an alternative day.
At no point have we lost, misplaced or did not know where the keys were for your property and when they have not been in our office have been with a member of Peter Anthony for the purpose of viewings.

Saanut 2/5 tähteä

Amateurs, lack of responsibility and competence.

I'll tell my story renting with them for nearly 1 and a half years and let you decide what you think.

Moved to Liverpool from London in October 2022 and I found the company on the internet. I couldn't come to visit the house at that time so everything was done through emails. After plenty of struggle with the documents and everything we finally agreed to sign the contract. Me moving from London I had a bit of luggage and came with the train and they just couldn't agree for us to sign the contract and give me the keys at the house so I had to go through hell to reach their office with all the luggage and sign the papers. After that they simply gave me the keys from the house and that's it, see you later. Once I reached the house I wanted to get to my room and unpack but surprise: the advertised room I've seen in the photos was the wrong room and nearly got into a fight because the guy living in that room thought I was a burglar trying to rob him. After finally realizing the mistake we laughed it out and I got into my room. There was another surprise: the handle of the window was missing and I couldn't close the window, so I took photos and immediately sent an email with the problem to the agency. It took them 2 months to call somebody to come and fix it and only after I reached to them and asked them what was taking so long because I found somebody to come and fix it in less than a week. They guy who came took less than 5 minutes to fix it and I had to sleep for 2 months with my window open from October to December. And now comes the fun part: 2nd of December 2023 I was baking a pizza and suddenly the power went off. After turning on the main switch the hell broke: the alarm system went on and we couldn't stop it. We tried everything possible: tried the code written on the alarm and wouldn't work, called the number on the alarm and the guy said that last time when he was in the house was around 6 years ago and couldn't remember the code, called emergency numbers but everyone advised us to call the agency which has no emergency number so in case anything bad happens there's no way to contact them (I tried all socials to find any contact from the agency but couldn't find anything and the agent whom I talked before didn't appeared to be working there anymore). After 3 hours when even the neighbours were getting aware of the never stopping alarm we managed to contact an electrician to see to the problem. After a careful examination he managed to bypass the alarm and told us the problem started with the oven (not working since then) and the agency needs to get in touch with an electrician to come to see to the oven and reset the alarm. The alarm wasn't supposed to go on but because nobody cared to check it at least once a year the battery was dead so it couldn't be used as a backup for power outage. I sent an email to the official email address of Peter Anthony Liverpool the next day and one month later still no response. A housemate called them 2 days after I sent the email and they didn't even bother to check the email because they were unaware of what has happened, but they said they will fix the problem. Now it's been over a month and the alarm is still bypassed and any outage might trigger it again and we spent the lovely holidays without an oven to bake or cook something.

Now after all this I let you decide if you want to have a peaceful life knowing that when you have a problem you can rely on your agency to fix it or want to be part of a group were everyday is a new adventure and if anything bad happens you are most likely guaranteed to be ignored until a later date when they feel comfy enough to finally do something.

Cheers.

4. joulukuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent customer service

I got an extremely great customer service from Ofelia Tabot of Peter Anthony Estate Agents during the process of buying our new home. There were some few concerns as regards some risks of the deal which i expressed to her via e-mail. Ofelia was quick at responding to my concerns and got me the help i needed. She is always happy and willing to help. I really appreciate your effort Ofelia Tabot. I sure do!

16. marraskuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

It was a great pleasure working with…

It was a great pleasure working with Ofelia.
I was recently looking for a house for a few months and Ofelia guided me through the process, she kept notifying me about the properties around me and was extremely helpful

Muhammad Mazhar

10. marraskuuta 2023
Oma-aloitteinen arvostelu

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