Pestrong.com Arvostelua 

The listing showed the product I wanted with a clear description and buy now button under it. I put the product in my cart, which listed the same clear product description. My email receipt had the same description of the product I wanted. They shipped an entirely different product.

They were hostile throughout the entire customer service process. There was some fine print way down below the buy button that said they may ship a substitute. I did not see that. What I did see was several confirmations of the exact product I thought I was buying.

I expected them to send me a return label and refund my money. They expected me to pay for shipping, which isn't reasonable when they describe one item and send something else.

I recommend avoiding this company as they are very customer hostile and employ shady business practices. I ended up having to dispute it with my credit card company.

I specifically ordered the premium Pennington Bermuda Tri Seed, but the company shipped a cheaper, inferior substitute. They justify this blatant bait-and-switch using a hidden fine-print clause that claims they can swap products at their discretion. Complete scam—buyer beware!

Bought Parafilm Grafting Tape – 1″ Wide and description says 1 box of 6 rolls. Only got 1 roll for insane price of $22.50. Trying to deal with their customer service was a pain and return policy was horrible. Couldn't talk to anyone in this issue. It was false advertising and they won't admit to it. I don't recommend not buying anything from Pestrong.

My experience with this company was negative. This company has deteriorated over the years. I recently ordered an item (bellow duster) and it was missing a piece making it not useable. I contacted customer service via email and there was no response. I would not recommend this company to friends, family, or enemies!!!!

Bought two packets of the Demon WP.. Sold me outdated products. REL date was 02/2020, so it was sitting around for almost 4 years.. They said its OK. Other searches say it should be good for 3 years.. Of course the potency would not be as good.. Customer service said nothing they could do about it.. BUY from another company.. Will never use this company again..

This site is basically a scam.

Their 'policies' are extremely sleezy and anti-consumer. Any refund is subject to an arbitrary 5% fee that they pocket for no apparent reason other than their inherent greed.

Do not order anything from this sleezy vendor unless you want to end it with a claim from your payment provider.

Both times I got free and prompt shipping