The price was reasonable for the 2 cans of pest control I purchased were £12 I also paid £6 for next day delivery but I received them 5/6 days later! I have used half of 1 of them I ventilated the ro... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Anti mouse kit came with everything, all the different flavours of mouse poison were neatly packaged in tubs. These contained individual doses to put in the boxes which meant we didn’t have to dea... Näytä lisää
I picked up the Total Insect Fumigation Pack after trying a few other products with no luck, and this one really delivered. The kit includes several easy to use charges, and each one worked consistent... Näytä lisää
Yritys on vastannut
Read the previous review, my experience could not be more different, I ordered an Ultrasonic noise generator to deter badgers who are digging up our lawn. Its like magic, very effective, so much so th... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
We supply trusted, professional-grade products to help homeowners and businesses eliminate rodents, insects, birds, and other pests both indoors and outdoors. With over 40 years of expertise, we’ve curated the most effective products and bundles from trusted brands to help you find the best solutions for your needs.
Yhteystiedot
59B Bordon Enterprise Centre, GU35 0FJ, Bordon, Yhdistynyt kuningaskunta
- info@pesthelp.co.uk
- pesthelp.co.uk
4,4
Erinomainen
31 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Pest Control
The price was reasonable for the 2 cans of pest control I purchased were £12 I also paid £6 for next day delivery but I received them 5/6 days later!
I have used half of 1 of them I ventilated the room as it’s quite strong i find it helpful doing a good job!
3. kesäkuuta 2026
Oma-aloitteinen arvostelu
Helpful service and quick delivery
Great information/advice on the website. With quick delivery. Also, a British-based firm.
30. toukokuuta 2026
Oma-aloitteinen arvostelu
The goods were delivered as ordered
The goods were delivered as ordered, setting the traps and feed were quite easy.
The main thing is they have done what I wanted them to do.
Regards
11. huhtikuuta 2026
Oma-aloitteinen arvostelu
Anti mouse kit came with everything
Anti mouse kit came with everything, all the different flavours of mouse poison were neatly packaged in tubs. These contained individual doses to put in the boxes which meant we didn’t have to deal with loose poison, so much safer with children and animals around.
Moth bombs were also easy to use.
3. huhtikuuta 2026
Oma-aloitteinen arvostelu
Good product and quick delivery
Good product and quick delivery
18. joulukuuta 2025
Oma-aloitteinen arvostelu
Excellent service and products
Excellent service and products. Highly recommended.
2. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pest Help
Hi Andrew, thank you for kind feedback.
Overall great experience
Overall great experience - product did exactly what it was desired to do, good value and came quickly. Will be definitely using again in the future!
4. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pest Help
Hi Chris, this is great to hear we could help. Thank you for your feedback
Quick efficient service
4. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pest Help
Hi Andy, thank you for the feedback and taking the time to review.
I was delighted to receive my item
I was delighted to receive my item so quickly. A very sleek ordering process through to a great delivery.
I will most definitely be ordering again.
Thank you
2. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pest Help
Thank you for your kind Feedback Michaela
I picked up the Total Insect Fumigation…
I picked up the Total Insect Fumigation Pack after trying a few other products with no luck, and this one really delivered. The kit includes several easy to use charges, and each one worked consistently well. Within a day, the insect problem was dramatically reduced. Great value, fast results, and no hassle. Highly recommend if you’re looking for a reliable fumigation solution.
19. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pest Help
Great, thank you for your review Jojo.
Effective for fleas
Bought a pack of mini smokes for fleas, quick delivery and a very effective product!
2. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pest Help
Thank you Sarah, we appreciate you submitting a review.
Definitely a scam of a website
Definitely a scam of a website . Placed a £50 order and haven't received it . Email on their site is fake so check this yourself too . DO NOT ORDER from them , you will lose money .
15. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pest Help
Hi Sam,
Thanks for taking the time to share this and we appreciate this is a very late response. We’re really sorry to hear about your experience.
We want to be completely transparent, your order and the poor service you describe happened under the previous ownership of the business. The company has since changed hands, and we’re now working hard to rebuild trust by improving customer service, communication and fulfilment.
We would still like to make this right for you. If you can email our new support team at info@pesthelp.co.uk, we’ll personally look into this for you.
Wished I'd read these reviews before…
Wished I'd read these reviews before making an order.
Ordered early December. Contacted to check where it was when it hadny arrived by early Jan.
I was hopeful a couple of weeks later when I received an apology asking whether I'd still like my order.
I have since requested a refund and heard nothing since. The phone number in the website is fake.
Don't be fooled by the legit looking website.
These cowboys need shutting down.
17. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pest Help
Hi Jo,
I’m really sorry you were put through all of that, and I’m also sorry this reply is coming to you so late.
To be upfront, everything you experienced happened before the business changed ownership. When we took over, we found a backlog of unresolved orders, unanswered emails and a phone number that didn’t even work. None of that reflects how we operate now, and I completely understand why you’d feel let down.
We’re doing our best to put things right for anyone affected by the previous team. If you can email us at info@pesthelp.co.uk
, we’ll get your refund sorted straightaway. You shouldn’t have been left waiting this long.
Seems to be a fake scam company
Seems to be a fake scam company. I ordered a fly screen 2 months ago and have heard nothing and no contact number available and no response from their customer service email or online form. Will have to seek a card refund and report to trading standards. Beware.
1. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pest Help
Hi,
Thank you for leaving this review, and the team is genuinely sorry that this response is coming so late.
Based on your experience, it’s completely understandable that the business appeared to be a scam. The missing order, lack of communication and the non-working contact number were all issues connected to the previous ownership. When the business changed hands, the new team discovered a significant backlog of unfulfilled orders and unanswered enquiries, including cases like yours.
The company is now under new ownership and being operated properly, with a functioning customer support system and reliable fulfilment processes in place. If you would still like this resolved, please email info@pesthelp.co.uk, and the team will make sure you receive either a replacement or a refund immediately.
Thank you again for highlighting what happened. Reviews like this help the new team address past issues and rebuild trust.
Poor service
Poor service. Sell faulty goods which when you email them they refuse to reply when they realise it’s about something faulty !!
1. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pest Help
Thank you for sharing this, Ann, and the team would like to apologise for the very late response to your review.
The experience you describe reflects issues that occurred under the previous ownership of the business. The lack of replies and the way faulty items were handled were part of the problems the new team discovered when taking over. Customers should never have been ignored, especially when reporting a fault.
Pest Help is now operating under new ownership, with proper customer service in place and all support messages being handled promptly. If you contact info@pesthelp.co.uk
, the team will make sure your issue is resolved fairly, whether that means a replacement or a refund.
Thank you again for bringing this to light. It helps the new team correct the failings left behind and restore confidence going forward.
Avoid These Scammers At All Cost
2NY88964SY9147327. I ordered an item on the 28 January 2023 and paid for it. Their website promises next day delivery if ordered by 3pm. I ordered before 1pm. I have not received the item. It is sitting at 'processing' a week later. There is no contact nunber on their website just a contact Form which I completed three times and received no response from. I paid via PayPal and have reported this as fraud. Avoid these scammers at all cost.
28. tammikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pest Help
Thank you for sharing this experience, Pamela, and the team would like to apologise for how late this response is.
Everything described in your review relates to issues that occurred under the previous ownership of the business. The unfulfilled order, the lack of communication and the misleading delivery promise were all problems the new team discovered when taking over the company. Customers should never have been left waiting or ignored, and the frustration you experienced is completely valid.
Pest Help is now under new ownership and being operated properly, with functioning customer service and reliable fulfilment in place. If you are still seeking a resolution, please contact info@pesthelp.co.uk and the team will ensure the matter is handled immediately, whether through a refund or a replacement.
Thank you again for bringing this to attention. Feedback like this helps the new team address past failings and rebuild trust in the service.
Not fit for purpose
The door fly curtain is not fit for purpose. Within a few weeks it was shredding. Very poor quality. No response from customer 'care'. I would not deal with this company again.
4. lokakuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pest Help
Thank you for sharing this, Julie, and the team would like to apologise for the very late response to your review.
The issues you describe – the fly curtain failing after only a few weeks and the lack of any reply from customer care – relate to problems that occurred under the previous ownership of the business. When the company changed hands, the new team found that a number of customers reporting faults had been left without any support, which is completely unacceptable.
Pest Help is now operated by new ownership, with a functioning customer care team and improved product quality checks. If you contact info@pesthelp.co.uk, the team will ensure your case is reviewed properly and that you receive an appropriate resolution.
Thank you again for raising this. Reviews like yours help the new team correct past failings and improve the service going forward.
Great new website and excellent service
Great new website - clear to read and understand and easy to navigate. Service was excellent- Ordered sonic badger repellent, I was informed immediately of the purchase and was kept in constant touch by email from leaving the depot to delivery, all over a period of 36 hours of order. EXCELLENT SERVICE, thank you.
15. syyskuuta 2022
Oma-aloitteinen arvostelu
Very poor
Placed an order on line which gave no indication the items werent in stock. Initially told the order had shipped which was incorrect and then all of my emails were ignored. I cannot recommend this company.
14. syyskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pest Help
Thank you for sharing this and the team apologises for the very late response.
The issues you experienced, including incorrect shipping information, items not showing as out of stock, and emails going unanswered, relate to problems under the previous ownership. These failures should not have happened.
Pest Help is now run by a new team with proper stock management and customer support in place. Anyone affected is welcome to contact info@pesthelp.co.uk so the team can resolve any outstanding issues.
This is a FAKE company out to scam…
This is a FAKE company out to scam people. Do not order anything from them!! They have been reported to the online fraud police as multiple pest control shopping sites are all registered to the same invalid address and their information on Companies House is false. They will take your money with no further contact and goods will not arrive. Look out for their other websites which normally begin with ‘stop’ ie www.stopbirds.. or www.stopsquirrels... these are all registered under Pest Help Ltd and are all fake.
23. elokuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pest Help
We are sorry to hear you think this. The business has recently undergone a change of ownership but this does absolutely not make it a 'fake' company. We are operational and happy to help customers with all their pest control needs. You are correct in saying we have multiple domains - there is nothing untoward about this and all of them are monitored daily.
If there is an issue with an item or the service you may have received, please send an email to our customer service team at customerservices@pesthelp.co.uk and they will be sure to help.
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