Personal Comfort Arvostelua 

3 162
•
TrustScore 4.5/5 tähteä

4,3

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 4/5 tähteä

We purchased A8 split king mattresses. Wife prefers firm while I prefer a softer mattress. Split king was the perfect solution. Working with their Customer Service was easy and actually enjoyable.... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

After ordering our Personal Comfort bed and adjustable base, we encountered numerous delivery issues. Only half of the base, then missing parts on the second half. Sheets delivered to incorrect add... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Best mattress ever! The comfort level amazing. Customer service was over the top helpful.

Yritys on vastannut

Saanut 5/5 tähteä

It’s hard to name one thing that made for a good experience. The rep on the phone was great. He listened and guided me through and confirmed m6 issue was a mattress. Then he acted quickly and disco... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Patjamyymälä
  2. ja myös
  3. Makuuhuoneen sisustus

Yrityksen kirjoittama

At Personal Comfort® Bed we believe that in today's world you should be able to customize your comfort individually. The personalization you find in the Personal Comfort® Bed exceeds that of other adjustable firmness beds offered today. As the exception in the industry, we develop adjustable mattresses with the latest features and benefits other manufactures cannot offer. Due to patent and patent pending technology found in our mattresses you will not find the specific features and benefits we offer anywhere else. Our Personal Comfort® sleep specialists are dedicated to adjusting your sleep experience by improving the way you sleep. Our many years of developing the best possible mattress has given us the confidence to offer industry leading Limited Lifetime Warranty. Our manufacturing company has been manufacturing high quality mattresses since 1973.


Yhteystiedot

4,3

Erinomainen

TrustScore 4.5/5 tähteä

3 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

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On vastannut 80 %: iin saamistaan huonoista arvosteluista

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,3

Kaikki arvostelut

(3 162)

37 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

The bed I received was not the bed

The bed I received was not the bed. I was supposed to get after months of waiting for a response. I finally had to call back. And the lady that was in charge with it wasn't working there. No more, so it was sitting on her desk. In other words, nothing got done. And I am stuck with a bed that I didn't order because a timelime is too long.
About everything they told me was gonna happen. Did not happen very dissatisfied with the whole company. I've contacted a many times with no response to get anything solved.

10. elokuuta 2023
Personal Comfort-logo

Vastaus yritykseltä Personal Comfort

Dear Troy,

Thank you for taking your time to write about your experience with Personal Comfort. We sincerely apologize about the miscommunication on our end of things and look forward to making this right for you. We assure you we will do what we can to help resolve this. Again, we are truly sorry.

Sincerely,
Personal Comfort

Saanut 5/5 tähteä

The purchase and installation were…

The purchase and installation were performed as advertised.
The personnel involved with the installation were helpful and friendly in setting up and operating the bed

26. tammikuuta 2024
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Vastaus yritykseltä Personal Comfort

Dear Charles,

Thank you for taking the time to write a 5-star review about your experience with Personal Comfort and the installation team. We are happy everything went smoothly for you. We wish you many restful nights ahead.

Happy Sleeping,
Personal Comfort

Saanut 5/5 tähteä

Excellent customer service

Excellent customer service. Had an issue with the bladder after having the product for almost three years. Called customer service and it was immediately resolved.

4. tammikuuta 2024
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Vastaus yritykseltä Personal Comfort

Hello,

Thank you for taking the time to write a 5-star review about your recent experience with our Customer Service team. We are happy they were able to resolve your service needs.

Sincerely,
Personal Comfort

Saanut 5/5 tähteä

Great product at a very competitive…

Great product at a very competitive price, j
Keep up the good work.

25. tammikuuta 2024
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Vastaus yritykseltä Personal Comfort

Dear Richard,

Thank you for the wonderful 5-star review! We appreciate you as a customer and thank you for your business. Glad to hear our prices were competitive.

Happy Sleeping,
Personal Comfort

Saanut 5/5 tähteä

You all are always consistent with the…

You all are always consistent with the quality of products offered. I've had my bed for years and still love it. I always order my sheets and mattress protectors through you. Just received my last order and sheets were soft as butter!

18. tammikuuta 2024
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Vastaus yritykseltä Personal Comfort

Dear Lori,

Thank you for taking the time to write about your experience with Personal Comfort. We thank you for being such a loyal customer all these years and appreciate your nice comments about the quality of our products.

Sincerely,
Personal Comfort

Saanut 5/5 tähteä

Great Experience !!!!

The quoting and ordering process was very smooth! Delivery was made in 4 weeks, which is exactly what was quoted!

We were pleasantly surprised when we unpacked the mattresses - they were already assembled! All we had to do was put them on the frames (Split King, Twin XL), connect the air lines, and pump the mattresses up!

The combination of adjustable frames and mattresses have allowed my wife to sleep in the bed again, something she's not been able to do since her surgery for breast cancer! She's DEFINITELY a happy camper now!! And so am I (..happy wife, happy life.....) Thank You!!

22. tammikuuta 2024
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Vastaus yritykseltä Personal Comfort

Dear Jim,

Thank you for taking the time to write a detailed review about your experience with Personal Comfort. We are so thankful and blessed that your Wire is a "Happy Camper" now that she's sleeping in her bed again.

Sincerely,
Personal Comfort

Saanut 5/5 tähteä

Great service!

Called about a warranty issue as one of the air chambers was losing air. The rep who answered the phone was great to work with, pulled up my account immediately and got the replacement air chamber out quickly.

19. tammikuuta 2024
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Vastaus yritykseltä Personal Comfort

Dear Mark,

Thank you for taking the time to write about your experience with the Personal Comfort service team. We are happy to hear they were able to help!

Happy Sleeping,
Personal Comfort

Saanut 5/5 tähteä

People who know what they're doing…

People who know what they're doing providing real solutions.

15. tammikuuta 2024
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Vastaus yritykseltä Personal Comfort

Dear Louis,

Thank you for giving us a 5-star review. We appreciate your business and kind words.

Happy Sleeping,
Personal Comfort

Saanut 5/5 tähteä

Great customer service experience

One of the best customer service experiences. Alo of our questions were answered, no sales pressure. RJ did a great job and was a God send. Thank you so much. We made a $6,000 purchase and I am looking forward to keeping better.

12. helmikuuta 2024
Oma-aloitteinen arvostelu
Personal Comfort-logo

Vastaus yritykseltä Personal Comfort

Dear Juan,

We are glad RJ was able to help you and that you were able to get all your questions answered. We thank you for your business and wish you many restful nights ahead.

Happy Sleeping,
Personal Comfort

Saanut 4/5 tähteä

There was a discrepancy between what we…

There was a discrepancy between what we were told by the sales staff and what was shipped but after having to threaten shipping it all back, the company made it right. It is the only reason I give them a four star review.

18. tammikuuta 2024
Personal Comfort-logo

Vastaus yritykseltä Personal Comfort

Dear Carolann Van Wert,

Thank you for taking the time to write a review about your experience with Personal Comfort. We are thankful to hear that our team was able to resolve the issue and make it right. We hope many restful nights are ahead.

Happy Sleeping,
Personal Comfort

Saanut 1/5 tähteä

The terrible, ripoff app doesnt work

The app doesnt work - fukn aholes. I had to pay extra for your 15 cent remote after alreadt spending 3k on your air mattress. $50..... Will never touch another Personal Comfort product and will only ever talk bad of your brand and name.

I hope Personal Comfort only ever deals with people as terrible as your scamming selves.

10. tammikuuta 2024
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Vastaus yritykseltä Personal Comfort

Dear Conor,

We sincerely apologize for the inconvenience regarding the app. Can you please share with us the device you are using when trying to connect? Have you discussed your issues with one of our customer service representatives yet? We'd like to have the opportunity to resolve the issues you have been experiencing. We will share this review with our team to see what can be done to help make your experience better with Personal Comfort.

Regards,
Personal Comfort

Saanut 5/5 tähteä

5th purchase through Personal comfort

5th purchase through Personal comfort. Love these beds. Comfortable and perfectly adjustable to the way you want it! Sales great to deal with.

11. tammikuuta 2024
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Vastaus yritykseltä Personal Comfort

Dear Judy,

Thank you for your amazing loyalty with Personal Comfort. We sincerely appreciate all of your support and are happy you are sleeping comfortably.

Happy Sleeping,
Personal Comfort

Saanut 2/5 tähteä

I think you have some quality issues.

This is the second mattress we had to replace in less than two years at a cost of $150+ per mattress. There seems to be an issue with leaking air. I am kind of disappointed about that. The bed is only a few years old. Did not expect that this would be an issue when we purchased our twin bed.

Also, I had to replace a controller on my wife’s side of the bed which went bad. I believe that was around $100. Plus, the controller on my side of the bed is peeling. I don’t want to pay another hundred dollars just to replace that for a cosmetic issue, but it looks crappy.

4. helmikuuta 2024
Oma-aloitteinen arvostelu
Personal Comfort-logo

Vastaus yritykseltä Personal Comfort

Dear Bruce,

Thank you for taking the time to write a review about your recent experience with Personal Comfort. We will have someone reach out to you ASAP.

Sincerely,
Personal Comfort

Saanut 4/5 tähteä

Lonnie was a great help

Lonnie was a great help, but someone in the shipping department did not follow through until Lonnie checked out as to why the shipment was not sent. If the order had been shipped sooner, this would have been a five star.

12. tammikuuta 2024
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Vastaus yritykseltä Personal Comfort

Dear Thelma,

Thank you for leaving a positive review about your experience with Lonny at Personal Comfort. We apologize for the shipping delay you experienced.

Sincerely,
Personal Comfort

Saanut 1/5 tähteä

we were very disappointed with your…

we were very disappointed with your company
first you said we had to replace a motor costing over $700
then when things were still bad me had to replace a bed for over $300

do you even k now what you doing

we are disgusted beyond belief

12. tammikuuta 2024
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Vastaus yritykseltä Personal Comfort

Dear Suzann,

We sincerely apologize for the inconvenience. We will have someone reach out ASAP.

Sincerely,
Personal Comfort

Saanut 5/5 tähteä

Your customer service is above most

Your customer service is above most . Lonnie was courteous.and knowledgeable . Helped me with my problem and got my part to me in remarkably time .

10. tammikuuta 2024
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Vastaus yritykseltä Personal Comfort

Dear Terri,

Thank you for taking the time to write a positive review about your experience with Personal Comfort. We are thankful that Lonny was able to help you.

Happy Sleeping,
Personal Comfort

Saanut 5/5 tähteä

This is the second bed I’ve bought from…

This is the second bed I’ve bought from them. This is the best bed esp if you have back issues.They always answer the phone and ALWAYS speak English. No long holds and extremely friendly and helpful.

10. tammikuuta 2024
Personal Comfort-logo

Vastaus yritykseltä Personal Comfort

Dear Marilyn,

Thank you for taking the time to write a positive review about your second experience with Personal Comfort. We appreciate your feedback and thank you for being such a loyal customer.

Happy Sleeping,
Personal Comfort

Saanut 5/5 tähteä

Customer Service was great

Customer Service was great! Took longer to arrive than expected but it's here and working good.

4. tammikuuta 2024
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Vastaus yritykseltä Personal Comfort

BBQ,

Thank you for taking the time to leave us such a wonderful 5-star review. We really appreciate your business and for making us hungry.

Happy Sleeping,
Personal Comfort

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