Fast delivery and my husband had a fall within a week of installation. The system worked amazingly and the alarm was promptly responded to. They called the ambulance and escalated the call some time... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I have received excellent service from Age UK Trading person alarms. I have had a few unfortunate accidents’ recently which I think could have been avoided if I had been able to have a slightly... Näytä lisää
Yritys on vastannut
Needed a personal alarm following falls - reviewed market and this seemed good although fairly expensive. Delighted with it though!The whole process is simple - with support if needed. The remote pen... Näytä lisää
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Very easy to order the watch and set up emergency contacts. After charging it, I did a test emergency call and was impressed with the clarity of reception and with the calm and kind response from the... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Age UK Trading Personal Alarms are designed to support people in later life, while also supporting the work of the charity Age UK. Age UK Trading is a brand name used by AgeCo Ltd, a company owned by Age UK. Age UK Trading Personal Alarms are provided by Taking Care Personal Alarms Limited.
Yhteystiedot
Linhay House, Linhay Business Park, TQ13 7UP, Ashburton, Yhdistynyt kuningaskunta
- 0800 085 8032
- enquiries@taking.care
- personalalarms.ageuk.org.uk
4,7
Erinomainen
230 arvostelua
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Vastaus yritykseltä Personal Alarms from Age UK Trading
Hi Heather,
We're so happy to hear that our communication and staff made such a positive impression. We truly appreciate your kind words.
Kind regards,
Hilary
Taking Care was invaluable
Taking Care was invaluable, seemingly truly caring and professional. In the three years my mother had the facility - and for some while she used it a lot - she/we received nothing but a kind, reliable service.
7. heinäkuuta 2026
Vastaus yritykseltä Personal Alarms from Age UK Trading
Hi Caroline,
We are so pleased to hear that our service provided such kind and reliable support for your mother over the years. We truly value your positive feedback.
Kind regards,
Hilary
Easy installation and quickly answer…
Easy installation and quickly answer when mum sets off the alarm.
7. heinäkuuta 2026
Vastaus yritykseltä Personal Alarms from Age UK Trading
Hi Lynne,
We're so glad to hear that the installation was easy and that the alarm provides quick alerts! We appreciate your positive feedback.
Kind regards,
Hilary
Having the alarm gives my family and me…
Having the alarm gives my family and me peace of mind.
7. heinäkuuta 2026
Vastaus yritykseltä Personal Alarms from Age UK Trading
Hi Brian,
We're so glad our alarm system provides your family with such valuable peace of mind. Thank you for sharing this positive feedback with us!
Kind regards,
Hilary
the alarm makes you feel secure
16. tammikuuta 2026
Vastaus yritykseltä Personal Alarms from Age UK Trading
Hi Maggie,
We're glad to hear our alarm provides a sense of security. Thank you for your positive feedback!
Kind regards,
Hilary
I have set off the alarm accidentally…
I have set off the alarm accidentally twice, he call was answered quickly and I was addressed by my name. I could also hear what was being said to me in spite of the fact I was NOT wearing hearing aids. I did not require help so the matter was soon resolved, but what it did do was increase my confidence in the service even more!
6. heinäkuuta 2026
Vastaus yritykseltä Personal Alarms from Age UK Trading
Hi,
We're so glad to hear about your positive experience with our alarm service, even during an accidental trigger! It's wonderful that our team responded quickly and that the audio clarity met your needs. We appreciate you sharing how this increased your confidence in us.
Kind regards,
Hilary
The staff are great.always polite
Makes me feel safe even when I accidentally touch my button so polite and always understood xxx
19. kesäkuuta 2026
Vastaus yritykseltä Personal Alarms from Age UK Trading
Hi Angela,
We're so happy to hear that you feel safe and understood, even with accidental button touches. Your peace of mind is very important to us.
Kind regards,
Hilary
Great,,fast delivery and easy set up,,
23. kesäkuuta 2026
Vastaus yritykseltä Personal Alarms from Age UK Trading
Hi David
We're so happy to hear that our fast delivery and easy setup met your expectations. We appreciate your positive feedback!
Kind regards,
Hilary
Confidence. …
I find the personal alarm a great comfort now I am alone. Also I get a lot of comments about my ‘smart’ pendant.
6. heinäkuuta 2026
Vastaus yritykseltä Personal Alarms from Age UK Trading
Hi Jennifer,
We're so happy to hear our alarm provides comfort and that you appreciate its design. Thank you for sharing your positive experience with us!
Kind regards,
Hilary
Poor battery power
I've found the battery to be very annoying as it doesn't last very long and I have to keep charging it up however when I need it the response is very good what's annoying is i have to charge it before I can use it which is very inconvenient and delays me by several hours sometimes, as a medical device this isn't very good at the most it might last 12 hours or if I go out and about a lot less maybe eight hours this needs to be sorted,
6. heinäkuuta 2026
Vastaus yritykseltä Personal Alarms from Age UK Trading
Hi Kris,
Thank you for taking the time to share your experience with us. If you are finding you need to charge your watch more option within a 24 hour period I would recommend calling our Customer Service team on 0800 0121321 so we can raise your concerns with our technical support team.
We look forward to hearing from you.
Kind regards,
Hilary
Vastaus yritykseltä Personal Alarms from Age UK Trading
Hi Nicola,
We're so happy to hear that you found our service to be quick, efficient, and easy to set up. We appreciate your kind words!
Kind regards,
Hilary
My personal alarm
I am very satisfied with the deal I received. Communicating with the team enabled me to get the personal alarm that suited me. I would highly recommend the service.
6. heinäkuuta 2026
Vastaus yritykseltä Personal Alarms from Age UK Trading
Hi Teresa,
We are so pleased to hear that our team was able to assist you in finding the perfect personal alarm. We truly appreciate your recommendation of our service.
Kind regards,
Hilary
Wonderful service.
Helpful, efficient service from the beginning. Fast response when pressing the alarm…fortunately only to test so far & accidentally knocked alarm on a couple of occasions! Advisors always very pleasant.
Wonderful service all round, would certainly recommend!
24. maaliskuuta 2026
Vastaus yritykseltä Personal Alarms from Age UK Trading
Hi Julia,
We are so pleased to hear about your positive experience with our service, especially the quick response times. It's wonderful to know our advisors have been pleasant and helpful. Thank you for your kind words and recommendation!
Kind regards,
Hilary
Speed of response
When I had a fall recently the response from my alarm was first rate , my family were alerted and although I didn’t need outside help at that time if I did it would have been here ASP . I can’t praise it highly enough , I feel safe .
10. kesäkuuta 2026
Vastaus yritykseltä Personal Alarms from Age UK Trading
Hi Margaret,
We are so glad to hear our alarm system provided such a prompt and reassuring response during your recent fall. Knowing you feel safe is incredibly important to us, and we appreciate you sharing your positive experience.
Kind regards,
Hilary
I couldn’t live without it
I couldn’t live without it. It makes me feel safe when I am walking in the garden and indoors .Plus my Family know I am wareing it and know if I have an accident they will know quickly.
6. heinäkuuta 2026
Vastaus yritykseltä Personal Alarms from Age UK Trading
Hi,
We're so happy to hear our product provides you with such a strong sense of security, both indoors and out. Knowing your family is reassured brings us great satisfaction. Thank you for sharing your positive experience!
Kind regards,
Hilary
Happy !!
Because i had no other option but to change my care link due to council now not doing it !
11. toukokuuta 2026
Vastaus yritykseltä Personal Alarms from Age UK Trading
Hi Vivki,
We appreciate you sharing your experience with us and glad we were able to support you in your change.
Kind regards,
Hilary
Very easy to setup
21. toukokuuta 2026
Vastaus yritykseltä Personal Alarms from Age UK Trading
Hi Una,
Thank you for your kind feedback.
Kind regards,
Hilary
I have had my personal alarm for only a…
I have had my personal alarm for only a few weeks and so far everything has worked perfectly.No problems at all.
6. heinäkuuta 2026
Vastaus yritykseltä Personal Alarms from Age UK Trading
Hi Mary,
We are so glad to hear that your personal alarm has been working perfectly for you! We appreciate your positive feedback.
Kind regards,
Hilary
Has been a very positive and essential…
Has been a very positive and essential service on many occasions and will continue to do so.
2. heinäkuuta 2026
Vastaus yritykseltä Personal Alarms from Age UK Trading
Hi Sheila,
We're so glad to hear our service has been consistently positive and essential for you. We appreciate your kind words!
Kind regards,
Hilary
Excellent in every way
Excellent in every way, every thing stated over the phone and in the literature has been delivered. Great value for money.
2. maaliskuuta 2026
Vastaus yritykseltä Personal Alarms from Age UK Trading
Hi David,
We're so happy to hear that we delivered on our promises and provided great value. Thank you for your wonderful feedback!
Kind regards,
Hilary
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