The aromachemicals I ordered were delivered quickly and were very well packed. I intend to buy more from this company as they have a good selection and have all that I need, I have not used them in a... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I almost gave up trying to buy anything from these guys, then sent a email to which I had a super speedy response. After a few emails back and forth we finally managed, well Jack did and however he wa... Näytä lisää
Yritys on vastannut
I love this company, fast delivery, access to a big selection of quality supplies to create your very own fragrance. Good deals & little extras are all bonuses you don't get other places. Friendly &... Näytä lisää
Yritys on vastannut
I ordered some iso e super from Perfume Extract. I received it two or three days after ordering. Surprisingly quick delivery. I will definitely be purchasing more from this company. Five star service!... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Perfume Extract is your one stop shop for high quality industry grade raw perfume making materials, offering a vast selection of mainstream, unique and hard to find ingredients for use in fine fragrance and flavour production. Aroma Chemicals – Absolutes – Resinoids – Aromatherapthy – Essential Oils – Isolates – Organic By investing into a leading worldwide supply chain, we are able to bring you products from around the globe, including those manufactured by Firmenich, IFF (International Flavors & Fragrances), Givaudan, BASF, Symrise, Biolandes, Robertet to name but a few. Our products are not only suitable for professional and commercial use, but are perfect for the amateur perfumer, hobbyist or crafter looking to experiment with aroma chemicals, essential oils, absolutes and other ingredients through the art of perfumery.
Yhteystiedot
London, Yhdistynyt kuningaskunta
- hello@perfumeextract.co.uk
- perfumeextract.co.uk
4,7
Erinomainen
115 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Fantastic selection and quality
Fantastic selection and quality, easy to order and quick shipping.
22. heinäkuuta 2026
Vastaus yritykseltä Perfume Extract
Thank you for the review! We’re delighted you enjoyed our selection and found ordering easy and delivery quick. We really appreciate your support!
Otherwise !! You get plastic Vials!
Otherwise ….You will receive your precious aroma chemicals etc..you have purchased n care for represented/ filled in a China’s worst cheap PLASTIC VIALS ! While other reputable other Uk businesses as served their products Etc.. always in a brown bottle as standard !! No upgrade You get plastic ! Yes I have always upgraded my bottles with all my purchases n only this time I didn’t, and there you go n we are here ! Just Saying ,Many Thanks 😇
24. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Perfume Extract
For the benefit of readers, the original version of this review contained a significant factual error: the order contained no essential oils. It comprised five aroma chemicals/perfumery materials—four supplied as dilutions—plus 100 ml of IPM solvent.
Glass-bottle options are presented on the relevant product pages. As the reviewer acknowledges, they had selected this option on previous purchases but “this time” did not. Every order, including its packaging, is prepared according to the variations purchased. Because no glass option was selected, the applicable standard packaging was supplied.
EDIT:
Since our original response was posted, this review has been substantially edited by the reviewer. Its first version incorrectly described the purchase as “essential oils,” which was subsequently changed to “aroma chemicals” after we highlighted the distinction. Essential oils and aroma chemicals are two very different product categories, yet the original wording conflated them despite the order containing no essential oils. The current review also describes the standard plastic containers supplied as “vials,” although no vials were supplied. Taken together, these descriptions reflect a clear misunderstanding of both the materials purchased and the packaging supplied.
A further allegation was later added and then removed following an investigation by Trustpilot’s Content Integrity Team. The review currently displayed is therefore materially different from the original.
The current wording nevertheless confirms the central fact: the reviewer states that they had “always upgraded” their bottles previously but “this time” did not. They knew that glass packaging was an optional upgrade, had selected it before and knowingly chose not to purchase it for this order.
Before this complaint, the reviewer left a five-star review praising our “very speedy n secure package,” “Great prices” and “Customer service n support”; that review has since been removed. They also submitted several five-star product reviews on our website that same day. This one-star complaint therefore concerns only the packaging.
Put plainly, this is buyer’s remorse. After delivery, the reviewer decided they would have preferred an optional variation they knowingly did not purchase. That regret cannot reasonably be transferred to us or presented as a product defect, fulfilment error or service failure. The customer received exactly the products and packaging included in the order placed.
The suggestion that plastic is inherently unsuitable for perfumery materials is also incorrect. Chemically compatible plastics, including HDPE, are widely used for laboratory and chemical packaging because they are robust, break-resistant and cost-effective. Higher-barrier plastics can also provide additional resistance to solvent absorption or permeation. Glass may be preferred, but it is not universally necessary for every aroma chemical, solvent or dilution.
Four of the five perfumery materials in this order were dilutions supplied in small evaluation quantities, alongside IPM solvent. No leakage, contamination or deterioration was reported, and the reviewer’s five-star product ratings indicate that the materials met their expectations. The standard packaging provided a practical and economical option without any demonstrated effect on quality.
We also reject the implication that offering glass as a clearly disclosed optional upgrade makes our business less reputable than suppliers that include it as standard. Packaging policies vary. What matters is transparency, suitability and correct fulfilment; all three occurred here.
Responsibility for selecting the required variation rests with the customer. No error was made by us, and we stand by the products, our packaging options and the correct fulfilment of this order.
Given the difference in packaging expectations, we wish the reviewer well in finding a supplier whose standard packaging better aligns with their preferences.
Vastaus yritykseltä Perfume Extract
Thank you for your kind review!
We’re really pleased to hear that your order arrived quickly and that you were happy with the price and products. We truly appreciate your support and hope to welcome you back again soon.
The aromachemicals I ordered were…
The aromachemicals I ordered were delivered quickly and were very well packed. I intend to buy more from this company as they have a good selection and have all that I need, I have not used them in a blend yet as I have been away on Holiday but I am sure they will live up to my expectations.
22. kesäkuuta 2026
Vastaus yritykseltä Perfume Extract
Thank you very much for your kind review.
We’re really pleased to hear that your aroma chemicals arrived quickly and were well packed. It’s great to know that you found the selection suitable for your needs, and we hope the materials perform beautifully once you have a chance to use them in your blends.
We really appreciate your support and look forward to supplying you again.
Great selection, fast delivery, and lovely pricing
I have ordered from this website three times already, and each time I was very satisfied.
I’m amateur beginner, who is trying to create own alcohol perfumes as an another of 100 hobbies I have. This supplier is absolutely fantastically satisfies my crafty goblin needs.
Delivery within UK is so fast, I was very much baffled when I’ve got my very first parcel. Some other suppliers offered either an extending waiting time to simply prepare my order, or shipment time was a bit longer. Perfume Extracts shipped my three orders next day every time, and I’ve got my parcels like 2 days after!
I’m not chemist to judge the quality of the materials, but my attempts so far to create perfumes are absolutely delightful. And I do like the pricing as well! Especially, for some who is just dabbling into this craft. And the ingredient selection is so big, I get lost sometimes in the pages and descriptions, but search and tag options are helpful. (However, I’d love to see some more field flowers’ extracts/essential (broom, heather, honeysuckle) oils besides most popular flowery ones)
Anyways, I do not get why they don’t have more reviews, so I thought I definitely should leave one.
28. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Perfume Extract
Thank you so much, Anastasija, for such a thoughtful and detailed review!
We’re absolutely delighted to hear that we have been able to support your creative perfume-making journey — and we love the phrase “crafty goblin needs” 😊 It’s wonderful to know that our fast UK shipping, ingredient selection, and pricing have helped make experimenting with perfumery more enjoyable and accessible for you.
Your feedback about field flower extracts and essential oils like broom, heather, and honeysuckle is genuinely appreciated as well. We’re always looking at ways to expand our range, and suggestions from passionate creators like you are incredibly valuable.
Thank you again for taking the time to leave a review after your experiences with us. Reviews like yours truly mean a lot to a small business like ours, and we’re very grateful for your support.
Wishing you lots of success (and fun) with hobby number 100 — we hope to keep supplying many more delightful creations in the future!
Great products
Great products, well packaged, dispatched and delivered promptly. Many thanks!
5. toukokuuta 2026
Vastaus yritykseltä Perfume Extract
Thanks for taking the time to leave a review — we really appreciate it, and we’re glad you’re happy with the quality of the products, the packaging and the delivery speed.
Thanks for your support, we look forward to being of service to you again soon.
High quality, fast delivery
I was gonna give 4 stars because they don’t email back when you have any questions, but the excellent quality of the products combined with the lightning fast delivery kinda made me change my mind to 5 stars.
Anyways, very reliable company if you want high quality, decently priced aromachemicals for perfumery.
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Perfume Extract
Thanks for taking the time to leave a review — we really appreciate it, and we’re glad you’re happy with the quality of the products and the delivery speed.
Just to clarify the context of your email about order #47280: you were asking whether we could send you a confirmation email for your order, as you hadn’t seen one come through after purchasing.
An order confirmation was sent shortly after your purchase, and we also resent it after your email to ensure you had it. In some cases, these emails can end up in spam or be filtered depending on the email provider, which may explain why it wasn’t visible at your end.
Thanks again for your support, and we look forward to being of service to you again soon.
Everything came as ordered and on time
Everything came as ordered and on time. We've used the products and they seem to be good quality.
16. maaliskuuta 2026
Vastaus yritykseltä Perfume Extract
Thank you — we really appreciate you taking the time to leave a review. We’re glad you were happy with your experience and hope to see you again soon :-)
Excellent customer service
Excellent customer service. Quick dispatch. Quality products.
26. helmikuuta 2026
Vastaus yritykseltä Perfume Extract
Thank you very much for the kind feedback — we’re really pleased to hear you were happy with the service, dispatch time and the products.
We truly appreciate your support and look forward to serving you again soon :-)
Great range of products for my business…
Great range of products for my business and brilliant customer service. Thank you guys!
22. helmikuuta 2026
Vastaus yritykseltä Perfume Extract
Thank you so much for your kind review!
We’re delighted to hear that our product range is supporting your business and that you’ve had a great experience with our customer service.
We truly appreciate your support and look forward to serving you again soon :-)
Amazing
Amazing selection of products, excellent packaging and quick delivery. I keep going back for more.
8. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Perfume Extract
Thank you so much for your kind review!
We’re delighted to hear that you’re enjoying our product selection, packaging, and speedy delivery. Knowing that you keep coming back truly means the world to us — your continued support is the biggest compliment we could receive!
We look forward to serving you again soon :-)
Vastaus yritykseltä Perfume Extract
Thank you very much — we really appreciate you taking the time to leave a review. We’re glad you were happy with your experience and hope to see you again soon :-)
just great service and product
just great service and product, unlike the uk's 'biggest' who are taking 3 weeks plus to deliver and are arrogant about it too.
20. tammikuuta 2026
Vastaus yritykseltä Perfume Extract
Thank you very much for the kind feedback — we’re really pleased to hear you were happy with both the service and the products.
We always aim to dispatch orders promptly, so it’s great to know that made a difference. Your support is genuinely appreciated, and we look forward to being of service to you again in the future :-)
Best Products
Best Products, neatly packed. I will recommend to anyone. I will now be a regular customer.
14. tammikuuta 2026
Vastaus yritykseltä Perfume Extract
Thank you so much for your kind review!
We’re really pleased to hear that you’re happy with the products and packaging. Your recommendation means a lot to us, and we’re delighted to welcome you as a regular customer. We look forward to serving you again soon :-)
A real breath of fresh air
I’m extremely happy with my order from Perfume Extract. The quality of the materials exceeded my expectations. Clean, strong and exactly as described. Everything arrived well packaged, clearly labelled, and in perfect condition.
The extracts perform really well in blends, with great strength and clarity and they’ve already elevated the formulas I’m working on. It’s refreshing to find a supplier that delivers both quality and reliability.
I’ll definitely be ordering again and would happily recommend Perfume Extract to anyone serious about perfumery.
Thanks guys
13. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Perfume Extract
Thank you so much for taking the time to leave such a thoughtful review.
We’re really pleased to hear that the quality, clarity, and performance of the materials met and exceeded your expectations, especially in your own formulations. It’s great to know the packaging, labelling and overall experience reflected the standards we aim to maintain.
Hearing that our materials have already elevated your blends means a great deal to us. Feedback like this genuinely motivates us.
Thank you again for your recommendation and trust — we look forward to supporting your perfumery work again soon:-)
Vastaus yritykseltä Perfume Extract
Thank you for taking the time to leave us a review. We’re delighted to hear that you’re happy with your recent shopping experience and the speed in which your order arrived during the festive period. We look forward to being of service again soon :-)
Speedy delivery of products despite…
Speedy delivery of products despite Christmas. Period.Well done
23. joulukuuta 2025
Vastaus yritykseltä Perfume Extract
Thank you for taking the time to leave us a review. We’re delighted to hear that you’re happy with your recent shopping experience and the speed in which your order arrived during the festive period. We look forward to being of service again soon :-)
Vastaus yritykseltä Perfume Extract
Thank you for taking the time to leave us a review. We’re delighted to hear that you’re happy with the products and look forward to being of service again soon :-)
Vastaus yritykseltä Perfume Extract
Thank you for taking the time to leave us a review. We’re delighted to hear that you’re happy with your recent shopping experience and we look forward to being of service again soon :-)
I liked that some of the bottles had…
I liked that some of the bottles had droppers, so you don’t need to use pipettes for everything.
24. marraskuuta 2025
Vastaus yritykseltä Perfume Extract
Thank you for taking the time to leave us a review. We’re delighted to hear that you’re happy with your recent shopping experience and we look forward to being of service again soon :-)
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