Hi, l tried Perfume Direct for the first time after being disappointed with the prices certain high street shops were charging for their aftershave and Toilette sprays,l wasn’t disappointed l ordere... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I bought a gift box style set of the Be Delicious perfume, and there's zero issues with it for a very good price. Came as expected, smells right, and arrived super fast too with just standard shipping... Näytä lisää
Yritys on vastannut
The website is clear, the ordering process clear & quick. The parcel arrived in time, the packaging is fit for purpose. The fact this company is UK owned & based is really important to me. Thank you... Näytä lisää
Yritys on vastannut
Great sizes and range of products Fast delivery Price bit higher than anywhere else per ml but great smaller bottles can be bought so cheaper that way Will definitely recommend and may use again i... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Kemikalio
- Kosmetiikkatuotteiden toimittaja
- Kosmetiikka ja hajuvedet
- Maustetoimittaja
- Kauneus- ja terveysmyymälä
- Hygieniatuotteet
Yrityksen kirjoittama
Perfume Direct is a UK-based online fragrance retailer specialising in genuine designer perfumes, aftershaves and beauty gifts at competitive prices. We stock a wide range of women’s perfumes, men’s fragrances, gift sets and everyday beauty essentials from leading brands including luxury, premium and classic favourites. All products sold by Perfume Direct are authentic and sourced from trusted authorised distributors across the UK and Europe. We do not sell counterfeit or imitation fragrances - every item is stored and dispatched from our UK warehouse to ensure quality, freshness and accurate batch handling. Our aim is to make premium fragrance more accessible. Customers shop with us for discounted designer perfume, hard-to-find scents and seasonal gifts without paying high street prices. Whether you are buying a signature scent, a present for a birthday, Christmas or Mother’s Day, or simply replacing an everyday favourite, we focus on reliable service and clear pricing. We offer fast UK delivery, flexible payment options and a 60-day returns policy so customers can order with confidence. Our customer support team handles order queries, delivery updates and product questions to make online fragrance shopping straightforward. Thousands of customers choose Perfume Direct each year for authentic fragrances, dependable delivery and value.
Our promise to you
Yrityksen kirjoittama
- As a small, family run business...
- We believe buying fragrance online should be simple, fast, and completely trustworthy. That’s why every product we sell is a 100% genuine designer fragrance, sourced from trusted suppliers. All orders are picked, packed, and dispatched from our UK warehouse, ensuring fast delivery and products that arrive safely and in perfect condition. We offer competitive pricing with significant savings compared to RRP, making luxury fragrances more accessible. Our checkout is secure and supports trusted payment methods, so you can shop with confidence. If something isn’t right, we offer easy 60-day returns, so you have plenty of time to make sure it’s right for you, with hassle-free refunds if it’s not. If you ever need help, you can contact our UK-based customer support team at support@perfumedirect.com and we’ll fix it quickly and fairly.
Free & Fast Delivery!
on all orders over £50.
Tracked & signed via Royal Mail 48.
Yhteystiedot
P1 Units 8 & 9 Heywood Distribution Park, OL10 2TT, Heywood, Yhdistynyt kuningaskunta
- 03309002200
- support@perfumedirect.com
- perfumedirect.com
60 Day Returns
4,6
Erinomainen
1 t. arvostelua
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Perfume Direct
Thanks Carol, really pleased you enjoyed the quick delivery & price of the products!
easy and fast service
13. huhtikuuta 2026
Vastaus yritykseltä Perfume Direct
Thank you so much for the feedback Caroline!
The delivery was fast
The delivery was fast, the perfume is really nice and the price very good
13. huhtikuuta 2026
Vastaus yritykseltä Perfume Direct
Thank you so much for the feedback Camelia :) So glad you're happy with the delivery speed, price & the product!
Great products at reasonable prices.
30. maaliskuuta 2026
Vastaus yritykseltä Perfume Direct
Thanks Frankie, really glad you like the products & low prices!
Great service and very competitive…
Great service and very competitive prices. All round very pleased with my shopping experience.
10. huhtikuuta 2026
Vastaus yritykseltä Perfume Direct
Thanks for the feedback Kenneth, we really appreciate it! We're so pleased you were happy with your shopping experience with Perfume Direct!
Brilliant company
Brilliant company. Great pricing. Fast delivery. Absolutely would recommend.
2. huhtikuuta 2026
Vastaus yritykseltä Perfume Direct
Thank you so much for the wonderful review Lisa 😊
The item arrived as described and well…
The item arrived as described and well packaged. Considering it was the Easter weekend, the item was delivered in a timely manner.
2. huhtikuuta 2026
Vastaus yritykseltä Perfume Direct
Thank you Ronnie! Really appreciate the feedback and so glad you were happy with the product, packaging & delivery time!
Great first time experience
Great first time experience. One of my favourites back in the day,
8. huhtikuuta 2026
Vastaus yritykseltä Perfume Direct
Thanks for the feedback Sharon, we're so pleased you chose to shop with us! Now you're a customer you can use the discount code RETURN10 for 10% off your future orders!
first class delivery and quality
9. huhtikuuta 2026
Vastaus yritykseltä Perfume Direct
Thanks for the feedback Samuel :)
Customer Service Not Great Following Product Quality Issue
I ordered an expensive a high-end scent from PD, via Robert Dyas. I have been wearing this particular scent for decades and so did my father. Therefore I am fully aware of what this should smell like.
Regretabley this did not smell as I expected and furthermore, the scent only lasted around an hour, which is way below what I'm used and expecting.
We know this can happen. Many years ago something similar happend with an aftershave I bought in Selfridges and they offered me great support.
I called Robert Dyas who had difficulty in contacting PD's Customer Service on the phone whilst I was on hold. Robert Dyas suggested I try to contact PD directly myself. I felt encouraged after I viewed PD's website and read through their help section regarding this very subject (My fragrance doesn’t smell right?
Created by: Jonny Webbe).
I follwed the instructions, sent 2 emails, called several times and left messages but I have not had a response yet.
Very Disappointed...
**Update - coincidentally, they contacted me just before this was published so will await their response. Thank you Perfume Direct**
** 2nd Update 20th April - sent the batch number info over to the PD rep who contacted me but have not heard anything back as yet. Not sure what the procedure is and how long this will take to sort out**
** 3rd Update. Still unresolved and being bounced between Robert Dyas and PD. Really want this to be resolved ASAP as the fragrence in question is not cheap and unusable **
17. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Perfume Direct
Hi, sorry to hear about your experience with buying a product from Robert Dyas & thanks for reaching out. It's good to hear that you've received a reply from our support team - they will be able to sort this issue out very quickly!
Yes unfortunately with fragrance, if it hasn't been stored correctly during its lifetime - this can sometime affect the scent & strength.
Hopefully we can get this resolved for you asap!
All the best,
Perfume Direct
Thank you
Thank you. Very quick delivery and my daughter ecstatic about her perfume pressie!!
1. huhtikuuta 2026
Vastaus yritykseltä Perfume Direct
Hi Jackie, thank you so much for your wonderful feedback. We're so pleased your daughter loved her perfume ❤️
Good product at a good price and…
Good product at a good price and delivered quickly
8. huhtikuuta 2026
Vastaus yritykseltä Perfume Direct
Thank you so much for the feedback Georgina - so pleased you loved the product, price & quick delivery 😁
I havnt rceived my order
I havnt rceived my order, its been over 2 weeks. No email update or information
20. maaliskuuta 2026
Vastaus yritykseltä Perfume Direct
Hi,
I am so sorry you haven't received your parcel yet. The courier attempted delivery twice with no answer and so the parcel is held at your local depot. Please navigate to your tracking link on your dispatch confirmation email to organise redelivery.
Thanks
Perfume Direct
Superb
Excellent price and service. I was so skeptical as I felt the price was too good to be true. I was wrong the perfume is genuine and gorgeous. So pleased to have found Perfume Direct I will definately use again.
9. huhtikuuta 2026
Vastaus yritykseltä Perfume Direct
Thank you so much, Chris! We can't wait to see you again:)
Smelt off
I’ve had this perfume before and loved it but this doesn’t smell like the original , smells like cleaning fluid and I can’t wear it
9. huhtikuuta 2026
Vastaus yritykseltä Perfume Direct
Hi,
I am sorry to hear you aren't happy with your purchase. I can confirm all our products are 100% genuine. Please email our support team who will be able to assist you further support@perfumedirect.com.
Thanks
Perfume Direct Team
Vastaus yritykseltä Perfume Direct
Thank you so much for taking the time to leave a review!
Vastaus yritykseltä Perfume Direct
Thanks for the review Paolo, we really appreciate it!
Used perfume direct before
Used perfume direct before. Loads cheaper than any other retailer, delivery was really quick so no waiting days to receive product.
1. joulukuuta 2025
Vastaus yritykseltä Perfume Direct
Thank you so much for your kind words Julie :) We do try our absolute hardest to price our products as low as possible! Really pleased your enjoyed the speedy delivery too!
I paid for express delivery for next…
I paid for express delivery for next day took 3or4 days to get to me I got a gift box for a 60 ml bottle of perfume the box look like a shoe box wasn’t happy at all didn’t get my express delivery what I paid for and didn’t use the gift box
8. huhtikuuta 2026
Vastaus yritykseltä Perfume Direct
Hi Wendy, sorry to hear you weren't totally happy with the delivery time. I can see you ordered over Easter Bank Holiday weekend when our warehouse staff were taking a well earned rest. That will be the reason for the slight delay in dispatching your order.
Also sorry you weren't a big fan of the gift box - we usually get great feedback about these! There's an image of the gift box that you can see within the cart when you add this option to your order so our customers can get an idea of how the gift box looks.
Hope you enjoyed the fragrance anyway!
All the best :)
Vastaus yritykseltä Perfume Direct
Thank you for the lovely feedback Lesley! Glad you liked the website, prices & fast delivery!
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