PHS, in particular Irina Novgorodtceva, has been incredibly helpful in finding us a housekeeper/nanny and a private chef. Irina is professional and very hardworking. She went above and beyond to suppl... Näytä lisää
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I have been working with PHS for 13 years now. Everything has always been professional. The agents are always ready to answer any questions. I would especially like to mention Irina, with whom I have... Näytä lisää
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Perfect Household Staff is a wonderful agency! I sent my CV & cover letter over to them regarding a housekeeping position. I had a zoom meeting with a consultant telling them all about myself, my s... Näytä lisää
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I was so glad to have found you. I found Irena to be such a help in creating an advert for our position which would go onto generate such focused interest. Irina was professional and insightful and... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Welcome to Perfect Household Staff, we are a domestic staffing agency which provides domestic staffing solutions for discerning households. If you are trying to find domestic staff, we are the domestic staffing agency www.perfecthouseholdstaff.co.uk
Yhteystiedot
15 Stratton Street, W1J 8LQ, London, Yhdistynyt kuningaskunta
- 02033184468
- andrei.rybalko@perfecthouseholdstaff.co.uk
- perfecthouseholdstaff.co.uk
4,5
Erinomainen
26 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I had an excellent experience with Daria
I had an excellent experience with Perfect Household Staff, especially with Daria. From the very beginning, she was professional, responsive, and genuinely supportive throughout the entire recruitment process.
She took the time to understand my experience, presented my profile to the right opportunity, and kept me informed every step of the way. Her communication was always prompt, honest, and encouraging, making what can often be a stressful process feel smooth and well organized.
I truly appreciate all of Daria’s hard work, dedication, and belief in me. I highly recommend Perfect Household Staff to both families and candidates looking for a professional, trustworthy, and caring agency.
Thank you again, Daria, for your kindness, guidance, and outstanding support. It has been a pleasure working with you. ⭐⭐⭐⭐⭐
30. heinäkuuta 2026
Oma-aloitteinen arvostelu
Daria is excellent and efficient
Daria is excellent and efficient, truly grateful for her expertise and guidance
28. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Perfect Household Staff
Dear Dr. DeLeon,
Thank you sincerely for your continued trust and for sharing your wonderful feedback on Trustpilot.
Our entire company and the dedicated team surrounding Daria are deeply grateful for your loyalty across your many projects with us.
We pride ourselves on a collaborative effort, and your recognition means the world to everyone behind the scenes who works to ensure your success. We look forward to our continued partnership.
Kind regards,
PHS Marketing Team
Very professional
They were professional, supportive, and very helpful throughout the entire recruitment process. They kept us informed, provided valuable guidance, and made the process smooth and stress-free.
20. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Perfect Household Staff
Dear Consumer,
Thank you so much for taking the time to share your experience with us on Trustpilot! We are thrilled to hear that you found our team professional, supportive, and helpful throughout the entire recruitment process.
Making the experience smooth and stress-free while keeping our clients well-informed is always our top priority. Your kind words mean a great deal to our domestic recruitment team.
Should you ever need our assistance with your household staffing requirements in the future, please do not hesitate to reach out.
We look forward to working with you again!
Warm regards,T
he Team at Perfect Household Staff Ltd
Hi I’ve had a very good experience with…Daria
Hi I’ve had a very good experience with Daria,she is commutative and kind whilst also answering all my questions thanks for everything
16. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Perfect Household Staff
Dear Irina,
Thank you so much for sharing your 5-star review of your experience with Perfect Household Staff!
We are absolutely thrilled to hear that Daria provided such kind, communicative, and helpful service while answering all your questions. Our team takes great pride in delivering a seamless, premium experience for clients seeking the highest standard of private household staffing and domestic recruitment.
I will be sure to pass your wonderful feedback along to Daria!
Whether you need continued support or wish to explore other domestic staff services in the future, our recruitment specialists are always here to help.
Warm regards,
The Perfect Household Staff Team
Fantastic help from Irina in finding great staff!
PHS, in particular Irina Novgorodtceva, has been incredibly helpful in finding us a housekeeper/nanny and a private chef. Irina is professional and very hardworking. She went above and beyond to supply us with many great candidates and arrange subsequent interviews and trial days. She has been very responsive and we felt like we were her main clients. Highly recommend to seek Irina's services if you are looking for household staff.
6. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Perfect Household Staff
Dear Veronika,
Thank you so much for your wonderful review!
We are thrilled to hear that Irina provided such a dedicated and professional service. At Perfect Household Staff, our goal is always to ensure that every family is taken care of as a top priority, and it is heartening to know that Irina’s hard work in finding your housekeeper/nanny and private chef reflected that commitment.Irina will be delighted to hear that you felt so well-supported throughout the interview and trial process.
We truly appreciate your high recommendation and look forward to assisting you again in the future.Best regards,
I was so glad to have found you
I was so glad to have found you. I found Irena to be such a help in creating an advert for our position which would go onto generate such focused interest.
Irina was professional and insightful and seemed to understand our needs exactly. We found her gentle, personal approach invaluable during what can be quite a stressful process.
We were particularly impressed by her availability outside of normal hours and the fact that she followed up any queries immediately. She found us an almost ideal candidate and kept pace in the process.
27. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Perfect Household Staff
Dear Mrs. Connell,
Thank you so much for your kind words and for taking the time to share your experience.
We are thrilled to hear that Irena provided the insightful and professional support you needed. She takes great pride in her "gentle and personal" approach, and it’s wonderful to know that she was able to alleviate some of the stress that often comes with recruitment.
I will be sure to pass your praise along to Irena—she will be delighted to hear that her availability and commitment made such a positive impact on your search and that you are happy with the candidate found.
Thank you for trusting us with your hiring needs. We look forward to working with you again in the future!
Best regards,
Perfect Household Staff
This company posted a job on my behalf…
This company posted a job on my behalf following an initial enquiry I made and a brief initial discussion. They then followed up with an email which I never responded to, as I no longer required their assistance. However despite this, they posted a job without my consent or agreement to any terms. The job post was extremely specific and inappropriate revealing the details of my family home. This is a rogue agent and should not be used.
The company fails to state in their reply to this review that they accept the job specification has been posted externally and they are investigating how the information I disclosed to them was made external. Furthermore, they are investigating their internal processes to further reduce any risk of misinterpretation. There was no misinterpretation. It was an initial inquiry and it was clear there was no consent given to proceed and there were no terms and conditions signed by me. This is against the industry standard for recruitment companies and likely against the law.
23. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Perfect Household Staff
Dear Nat,
Thank you for taking the time to share your feedback.
We are sorry to hear that you are dissatisfied with your experience and would like to address a few points for clarity.
Following your initial enquiry, a standard internal job specification was created solely for the purpose of assessing candidate availability within our private database. This is a routine and internal step within the private recruitment process and does not constitute a public advertisement or a client-authorised job posting.
As an established private household recruitment agency with over 15 years’ experience, we operate with strict discretion at all times and do not publish or disclose any personally identifiable client information, including names, addresses, or household-specific details.
We would like to reassure you that the content in question is intentionally generic in nature and is designed only to reflect the requirements of the role in order to source suitable candidates efficiently. No identifiable details relating to your household were included at any stage which would enable a third party to directly link the role back to you without prior knowledge of your requirements.
At no point was there any intention to publish a live vacancy on your behalf or in any manner directly linked to you without instruction or agreement, and no formal recruitment process was commenced without appropriate authorisation.
We also note your concern regarding third-party publication. We do not have any relationship with external websites such as the one referenced, nor do we supply or distribute content to them. In some instances, content may be indexed or reproduced without authorisation, which we are actively investigating.
We remain committed to maintaining the highest standards of discretion, professionalism, and care in all private household placements.
Should you wish to discuss this further, we would be happy to do so directly with you.
Yours sincerely,
Perfect Household Staff
Dear Nat,
Thank you for your further comment.
We would like to reiterate that following your initial enquiry, a standard internal job specification was created solely for the purpose of assessing candidate availability within our private database. This is a routine internal recruitment process used across the private household sector and does not constitute a public or client-authorised advertisement.
We do not publish identifiable client information, and no details relating to your name, address, or household were included at any stage that would enable a third party to directly identify or link the role to you.
We do not accept the characterisation that a live, client-specific vacancy was intentionally published on your behalf without instruction or agreement. At no point was any formal recruitment process commenced in relation to your household without appropriate authorisation.
We note your continued concern regarding external appearance of similar content. As previously stated, we do not have any relationship with third-party websites referenced, nor do we supply or distribute content to them. We are, however, actively reviewing how unauthorised external reproduction may have occurred.
We remain committed to operating with discretion and professionalism in all private household recruitment matters and take any concerns regarding data handling seriously.
Should you wish to discuss this directly, we remain available to do so.
Yours sincerely,
Perfect Household Staff
Daria @ PHS
Daria has been amazing throughout this employment process, with great advice, support and patience every time I contacted her. She was also very quick in returning valuable information to me, helping through the myriad of employment procedures. Excellent communication at all times and really friendly as well. Thankyou again Daria for all your help.
28. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Perfect Household Staff
Dear Matt,
Thank you so much for taking the time to share your experience with us! We are absolutely delighted to hear that you found the recruitment process smooth and that Daria provided the support and guidance you needed.
Daria is a valued member of the Perfect Household Staff team, and we will be sure to pass your kind words along to her. Providing clear communication and navigating the complexities of employment procedures is what we strive for, and it’s wonderful to know she made a positive impact on your journey.
Congratulations on your new role, and please don't hesitate to reach out if you need anything in the future!
Best regards,
The Perfect Household Staff Recruitment Team
Thanks a lot!!!
Just want to say big Thanks to Alexander Y. from PHS team. Thank You for Your help and preparation. Hope to deal with You again👍
13. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Perfect Household Staff
Thank you very much for your kind words — it truly means a great deal to us.
I will be sure to pass your feedback on to Alexander, who will be delighted to hear this. We are pleased we could support you and hope to have the opportunity to assist you again in the future.
With our best wishes,
Perfect Household Staff
Perfect Household Staff is a wonderful agency!
Perfect Household Staff is a wonderful agency! I sent my CV & cover letter over to them regarding a housekeeping position. I had a zoom meeting with a consultant telling them all about myself, my skills etc & I then went on to the next phase where I was put forward for the position.
I then had a zoom meeting outlining the details of the job & family, followed by another zoom meeting with the employer. All went very well & smoothly!
Great agency as they listened to my needs as a housekeeper & what I’m looking for! I would highly recommend them, brilliant service & very efficient with setting up zoom calls & an upcoming in person interview!
5 stars!
2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Perfect Household Staff
Thank you very much for your fantastic review. We are delighted to hear that your experience with Perfect Household Staff has been so positive and seamless.
It is wonderful to know that our team listened to your needs, supported you throughout each stage, and ensured clear and efficient communication. We greatly appreciate your recommendation and look forward to assisting you further as you progress to your in-person interview.
Warm regards,
PHS Team
The best Recruiting agency I have dealt…
The best Recruiting agency I have dealt with, and trust me, I have engaged with a lot of them inside and outside UK.
Alexander is hands down the best recruitment consultant I’ve ever worked with. He is incredibly proactive, open-minded, and genuinely warm in every interaction. Their communication is always clear, thoughtful, and supportive, making the entire process feel seamless and reassuring. I’m truly thankful to the moon and back for their ongoing support.
30. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Perfect Household Staff
Thank you very much for your wonderful review, Crissdanna. We are thrilled to hear that your experience with our agency has been so positive, especially given your extensive experience with recruitment both inside and outside the UK.
Your kind words about Alexander are greatly appreciated, and we will be sure to pass them on. We are delighted that his proactive, supportive, and thoughtful approach made the process seamless and reassuring for you.
Thank you again for your trust and recommendation.
Warm regards,
PHS Team
Recommended
2. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Perfect Household Staff
Dear Galina,
Thank you very much for your recommendation and for taking the time to share your positive feedback.
We truly appreciate your support and are delighted to know that you had a positive experience with our services. Your kind words mean a great deal to our team.
Should we be able to assist you further in the future, we would be pleased to do so.
Kind regards,
The Team
5 stars
From the very beginning of my journey with Anton and Irina, I have been extremely satisfied. Communication was consistent and clear at every stage. This is a highly reliable agency that genuinely cares about both nannies and families. I highly recommend them.
30. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Perfect Household Staff
Thank you very much, Nanar, for your kind five-star review.
We are delighted to hear that you had such a positive experience with Anton and Irina and that you found the communication clear and consistent throughout. Your recommendation means a great deal to us, as we pride ourselves on providing a reliable, supportive service to both nannies and families.
Thank you again for taking the time to share your feedback.
Great support and guidance throughout the process
I was genuinely surprised by how supportive and professional this agency is. They offer real help and guidance to candidates, especially before the first interview with the employer via Zoom. I felt very well prepared and supported throughout the process.
What really stood out to me is that the agency clearly cares about both sides – the candidate and the employer. The recruiter provided helpful advice that I could actually use, which made me feel much more confident going into the interview.
I haven’t experienced this level of support from a recruitment agency before, so it was a very pleasant surprise. Whenever I had questions or doubts, I could ask for advice. I definitely felt listened to and supported, and it makes a big difference.
19. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Perfect Household Staff
Dear Sylwia,
Thank you so much for taking the time to share such a wonderful review of Alexander’s work.
It is fantastic to hear that you felt truly supported and well prepared, especially before your first Zoom interview with the employer. Knowing that Alexander’s guidance and practical advice helped you feel more confident at each stage of the process is exactly what we hope to achieve.
Your feedback that you felt listened to, able to ask questions whenever you had doubts, and that our support stood out compared with other agencies, means a great deal to both Alexander and the wider team. We are committed to looking after both candidates and employers, and your experience reflects the standard we aim for.
Wishing you every success in your career, and please do not hesitate to get in touch if Alexander or the team can support you again in future.
Very prompt and professional service.
24. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Perfect Household Staff
Thank you, Dita, for your kind words. It’s wonderful to know that you were pleased with our prompt and professional service. We truly appreciate your feedback and look forward to assisting you again in the future.
I was looking for job as private…
I was looking for job as private housekeeper, registered myself and was working with Irina, she did absolutely wonderful job to find the right client, she was specify on every detail what I asked for, it was a long way to find, but Irina was very patient, enthusiastic about, it was such a pleasure contact with her, because she never ignored my questions, it was such a pleasure working with Irina, thank you so much 😊
28. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Perfect Household Staff
Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Irina provided such attentive and professional support throughout your job search. At Perfect Household Staff, we take great pride in ensuring that every candidate is matched with the right household and that the process remains personal and transparent.
We truly appreciate your trust in us and wish you continued success and happiness in your new position.
Irina has been an outstanding…
Irina has been an outstanding representative of Perfect Household Staff Ltd. They were consistently professional, approachable, and proactive throughout the entire recruitment process. Their communication was clear and timely, and they genuinely took the time to understand my skills and career goals. I’m very impressed by their efficiency and personal approach — they made the whole experience smooth and positive.”
16. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Perfect Household Staff
Thank you very much for your kind words and for sharing your positive experience. We are delighted to hear that Irina provided you with such professional and attentive support throughout your recruitment journey. At Perfect Household Staff, we take great pride in offering a personalised and efficient service to both our candidates and clients.
We truly appreciate your feedback and wish you every success in your new position.
This is a company you can trust.
would like to express my gratitude to Perfect Household Staff for their responsible and professional work. It is a reliable company that truly cares about both its employees and clients, always stays in touch, and provides support in every situation.
I especially appreciate their attentive attitude, clear organization, and friendly atmosphere. You can feel respect, support, and a sincere desire to help people find the right job.
I can confidently say that Perfect Household Staff a trustworthy company that is pleasant to work with and one I can sincerely recommend to others.
19. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Perfect Household Staff
Thank you Lili sincerely for your thoughtful review and for sharing such positive feedback. We are truly delighted to hear that you found our service professional, supportive, and reliable. At Perfect Household Staff, we take great pride in delivering a personalised and attentive approach, ensuring that both our clients and candidates feel valued throughout the process.
Irina has asked me to pass on her personal thanks — she greatly appreciated working with you and is so pleased to know that her assistance made your experience a positive one.
Your kind words and recommendation mean a great deal to us all.
I have been working with PHS for 13…
I have been working with PHS for 13 years now. Everything has always been professional. The agents are always ready to answer any questions. I would especially like to mention Irina, with whom I have been in direct contact for the past year. She is very attentive to detail, friendly, and always willing to guide, help, and advise in difficult situations. She is completely dedicated to her job, even being available on her days off. This is very convenient for clients. I highly recommend working with Irina.
2. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Perfect Household Staff
Thank you so much for your wonderful review and for your continued trust over the past 13 years — your loyalty and support mean a great deal to all of us at Perfect Household Staff. We are delighted to hear that your experience with our agency has consistently been professional and positive.
Irina is truly grateful for your kind words. She takes great pride in providing attentive, reliable, and personalised support, and it is a pleasure to know that her dedication has made such a positive impression.
We sincerely appreciate your recommendation and look forward to many more years of successful cooperation.
A fantastic agency!
Daria has been an absolute delight to work with. She took time to really understand the sort of person we were looking for, listened to our comments and she closely monitored proceedings as we met various candidates. Her customer care and attention to detail was impressive and the quality of the candidates we met was definitely superior to those at other agencies. We would definitely use PHS agency again and would thoroughly recommend their services to anyone.
16. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Perfect Household Staff
Thank you very much for your generous review. We are thrilled to hear that your experience with Perfect Household Staff was so positive and that Daria’s support and attention to detail made such a difference. She takes great pride in understanding our clients’ needs and ensuring every step of the process is carefully managed.
We are delighted that you found the quality of candidates to be exceptional, and we truly appreciate your recommendation. It was a pleasure working with you, and we very much look forward to assisting you again in the future.
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