we first used Joanne and her team 3 yesras ago when we urgently needed a deep clean of the house we were leaving - great job. Then hired them for a fortnightly clean at our new home - again great wo... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
A very good carpet cleaning job, as always. (I just wish they would share the congestion charge costs among ALL the customers of a day rather than charging every one the same)
Yritys on vastannut
Possible scam. Registered with this company and the minute I have provided my email I was bombarded with random sales/marketing emails from random companies. The emails haven't stopped coming... I r... Näytä lisää
Valentin and Stanislava did an amazing job cleaning a very dirty carpet in our living room which had multiples stains, 2 big rugs and a love chair used mostly by our german shepherd dog and foot stool... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
PerfectClean is a professional cleaning company in London providing Carpet Cleaning, House Cleaning, End of Tenancy & Office Contract Cleaning.
Yhteystiedot
The Broadway 15b, IG8 0HL, London, Yhdistynyt kuningaskunta
- perfectcleaning.co.uk
4,6
Erinomainen
58 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
A great cleaning company
A great cleaning company. Very effective cleaning. Hyper kind and helpful. Highly recommended.
3. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PerfectCleanLondon
Thank you so much for your wonderful review!
We're delighted to hear that you were happy with the cleaning service and that you found our team kind and helpful. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.
We look forward to helping you again in the future!
A very good carpet cleaning job
A very good carpet cleaning job, as always.
(I just wish they would share the congestion charge costs among ALL the customers of a day rather than charging every one the same)
1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PerfectCleanLondon
Thank you for your kind review and for choosing us again for your carpet cleaning. We're so pleased to hear you were happy with the results, and we truly appreciate your continued support.
Thank you also for your feedback regarding the congestion charge. We completely understand your suggestion. Unfortunately, we're only able to split the charge when we have multiple customers booked within the congestion zone on the same day. As our schedule varies from day to day, this isn't always possible, and in those cases the charge has to be applied to the individual booking.
We really appreciate your understanding and your valuable feedback, and we look forward to serving you again in the future.
Perfect Cleaning Team
Perfect Cleaning London did a lovely…
Perfect Cleaning London did a lovely job cleaning our 2 seater sofas, armchair and cushions. I’d be happy to use their service again.
24. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PerfectCleanLondon
Thank you for your kind review. We're delighted to hear that you were pleased with the cleaning of your sofas, armchair, and cushions.
We truly appreciate your feedback and look forward to helping you again in the future.
we first used Joanne and her team 3…
we first used Joanne and her team 3 yesras ago when we urgently needed a deep clean of the house we were leaving - great job. Then hired them for a fortnightly clean at our new home - again great work. We positively look forward to our fortnightly clean - to bring some order to the chaos. In addition we booked an annual spring clean for the last 2 years - again a great job.
Everyone's expectations and needs are different - so try to avoid recommending services - but we would have no hesitation in recommending Joanne and her team !
25. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PerfectCleanLondon
Thank you so much for your wonderful review and for trusting us with your cleaning needs over the past three years.
We're delighted to hear that you've been happy with our deep cleans, fortnightly service, and annual spring cleans. It's especially rewarding to know that our visits help bring a little order to the chaos!
Your kind words and recommendation mean a great deal to the entire team. We truly appreciate your continued support and look forward to helping keep your home looking its best for many years to come.
Very reliable and trustworthy
Very reliable and trustworthy. Always able to provide replacements when necessary. All the cleaners are polite and professional. Very helpful management. Highly recommend
23. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PerfectCleanLondon
Thank you for your lovely review and recommendation!
We're delighted to hear that you've found our service reliable and trustworthy. It's great to know that our cleaners and management team have made such a positive impression.
We truly appreciate your support and look forward to continuing to provide you with excellent service.
Happy to recommend these cleaners
We had used these guys for carpet cleaning before and were happy with the results. This time we needed a kitchen clean after moving and they did a great job, particularly on the oven and flooring.
3. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PerfectCleanLondon
Thank you Clive for reviwing our service. We are glad to hear that you are pleased with the results
Flat Deep Clean 🧼
Very easy to book, great communication over WhatsApp which made things super easy! My flat looked spotless afterwards ⭐️
27. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PerfectCleanLondon
Thanl you, Holly, appreciate your feedback really!
Very good service
Very good service. Responsive, helpful and a high standard of cleaning.
6. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PerfectCleanLondon
Hello Joseph, thank you for taking the time to share your experience with others. It is highly appreciated!
Amazing all in one service provider
I have been with Perfect clean almost 4 years and they are amazing, great service, amazing people.
They do it all from cleaning home to gardens to deep cleaning carpets!
20. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PerfectCleanLondon
Thank you so much for your continued support over the past 4 years! We truly appreciate your loyalty and kind words. It means a lot to hear that you’re happy with our team and the range of services we provide. We’re always here to help and look forward to many more years working together!
Avoid this company at all costs.
Avoid this company at all costs.
I am disabled and booked this service because there are certain household tasks I cannot do due to mobility limitations. I was very clear about what I needed: taking the rubbish out, hoovering, and mopping the floor. I repeated this multiple times. At no point did they ask how much rubbish there was or request photos of my home, and they never mentioned any limits such as only accepting one bin bag.
I booked them twice and had problems both times.
The first visit was booked for three and a half hours. Basic tasks were not completed — surfaces such as the top of the fridge and a dusty table were left untouched. The cleaner did not use the brand-new mop I provided and said it did not work, despite not knowing how to assemble it.
For the second visit, I again confirmed multiple times that rubbish removal, hoovering, and mopping were the main tasks. As soon as the cleaner arrived, she said the job was a deep clean. I explained I had booked a standard three-hour clean and showed her the messages where the company agreed to my request. I contacted the company stating that if additional charges applied, I preferred to cancel and receive a refund, as a deep clean was not what we agreed.
The cleaner then phoned someone and described my home as “miséria” while shouting over the phone. Without my consent, she began taking photos of my house and areas I had not asked to be cleaned. Shortly after, I received a call from a representative who was extremely unprofessional and seemed emotionally unstable, screaming at me saying this company was “not for me” because it was the second time I had “caused trouble.” She insisted the rubbish was excessive and that I should have known, despite the company previously confirming it was acceptable. How am I supposed to know, with a crystal ball????The call continued in that manner until she eventually agreed to issue a refund.
This experience felt dismissive, poorly communicated, and disrespectful. Clear expectations were agreed in advance but not honoured.
19. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PerfectCleanLondon
Thank you for taking the time to leave your feedback. Every review helps us improve, and we would like to provide some additional context for anyone reading.
Following your first booking in January, you raised concerns about certain tasks not being completed. Although the agreed scope of works had been fulfilled and you had confirmed satisfaction on the day, we took your feedback on board and issued a partial refund — because our priority is always that our clients feel valued and looked after.
We were delighted when you returned to us for a second booking. Unfortunately, on arrival, our cleaner found that the job primarily involved removing a large volume of accumulated household waste rather than the cleaning tasks we had discussed and confirmed. As waste was beyond normal domestic disposal is not included within standard cleaning services, we immediately contacted you to clarify expectations before proceeding further.
The photo taken was of the waste itself, so we could assess the situation and work out the best way forward for you. I called you personally to talk through your options: we offered to continue the clean, to stop and arrange a full refund, or to find another solution that worked for you. We processed your refund straight away.
We always go the extra mile for our clients, and we especially wanted to provide reliable support given your circumstances. Throughout both bookings, we offered flexibility, open communication, and ensured you were never charged for a service you were unhappy with.
We are sorry we could not meet your expectations, and we take the lessons from this experience seriously. We wish you the very best.
Absolutely fabulous the Carpet came up…
Absolutely fabulous the Carpet came up like new and the young lady who cleaned was magnificent. I highly recommend and thank you so much and I’d like to recommend you to the block of flats that mine is in. Thank you very much Anthony.
16. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PerfectCleanLondon
Thank you so much for your lovely review!
We’re delighted to hear the carpet came up like new and that Anthony provided such magnificent service — we’ll be sure to pass on your kind words to him.
We truly appreciate your recommendation and your support!
My experience with Perfect Cleaning was…
My experience with Perfect Cleaning was nothing short of excellent. I reached out to them for an end-of-tenancy clean for a 2-bed house, including steam cleaning of carpets. They explained the service very clearly and did an outstanding job.
2. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PerfectCleanLondon
Thank you so much for your kind feedback! We're delighted to hear that you had an excellent experience with our end-of-tenancy cleaning and carpet steam cleaning service. Clear communication and high standards are very important to us, so it's great to know this came through. We truly appreciate your support and hope to assist you again in the future!
I booked Perfect Cleaning for the End…
I booked Perfect Cleaning for the End of Tenancy Cleaning. They did an amazing job. Will definitely recommend them
2. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PerfectCleanLondon
Thank you for your lovely review! We’re really pleased to hear that you were happy with your end-of-tenancy clean and that our team did an amazing job. Your recommendation means a lot to us, and we truly appreciate your support
My experience with Perfect Cleaning was…
My experience with Perfect Cleaning was nothing short of excellent. I reached out to them for an end-of-tenancy clean for a 2-bed house, including steam cleaning of carpets. They explained the service very clearly and did an outstanding job.
2. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PerfectCleanLondon
Thank you so much for your kind feedback! We’re delighted to hear that you had an excellent experience and that our team delivered a high standard of service for your end-of-tenancy clean and carpet steam cleaning. Clear communication and great results are always our priorities, so it’s wonderful to know we met your expectations. We truly appreciate your recommendation and hope to assist you again in the future.
Vastaus yritykseltä PerfectCleanLondon
Thank you Jonathan for the great review! We’re glad you had a positive experience and appreciated our prompt service and spotless space. We look forward to welcoming you again soon.
Great experience
Clear communication, cheapest of 3 quotes and no complaints about the clean
26. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PerfectCleanLondon
Thank you for your great feedback! We’re pleased to hear that you found our communication clear, our pricing competitive, and that you were happy with the clean. Your support is truly appreciated, and we hope to assist you again in the future.
Great experience
Great experience. Friendly cleaners who did a thorough and marvellous deep clean job. I was happy with the outcome and would recommend.
11. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PerfectCleanLondon
Thank you so much for taking the time to share your experience. We’re delighted to hear that you were happy with the deep clean and that our cleaners made such a positive impression. Your recommendation truly means a lot to us, and we really appreciate your kind words. We look forward to helping you again in the future!
Perfect cleaning service review
The interaction and readiness to always ensure that customer satisfaction was the absolute number one priority at all times and the efficiency of all the cleaners
Couldn't have been any more friendly and helpful
Only leaving due to financial constraints
Highly recommend company and an absolute pleasure to deal with from the cleaning service and interaction with very friendly people like Mirela who always ensured that I received the best service possible
9. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PerfectCleanLondon
Dear Collin, thank you so much for your wonderful and thoughtful review. We’re truly delighted to hear that our team’s friendliness, efficiency, and commitment to customer satisfaction made such a positive impression. It’s especially lovely to see Mirela mentioned—she will be thrilled to know her efforts helped ensure you received the best possible service.
We completely understand your circumstances and are very grateful for the time you spent with us. Thank you for your kind recommendation; it has been an absolute pleasure looking after your cleaning needs, and we wish you all the very best for the future.
Great experience
Great cleaners, very good at communication, trustworthy, highly recommended!
2. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä PerfectCleanLondon
Thank you so much for your lovely feedback! We’re really pleased to hear that you’re happy with our cleaners, communication, and trustworthiness. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.
Best wishes,
Perfect Cleaning Team
A reliable and efficient company ran by…
A reliable and efficient company ran by an extremely helpful team! Cleaners do a fantastic & thorough job every time and cannot recommend them enough!
If you are looking for a great cleaning service, then this is the company to book.
23. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä PerfectCleanLondon
Dear Carmen,
Thank you so much for your kind words and wonderful recommendation! We’re delighted to hear that you find our team reliable and efficient, and that our cleaners consistently deliver a thorough job. Your support truly means a lot to us, and we really appreciate you taking the time to share your experience. We look forward to continuing to provide you with a great cleaning service!
Best wishes,
Perfect Cleaning Team
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