Travel Counsellors - Becoming a Franchisee Arvostelua 

From the first call I made to Travel Counsellors until I started the induction training, I had only spoken to Sue Law. She was always there, very knowledgeable, helpful and just a pleasure to deal with. I didn’t feel like she was pushing or rushing me, just listening and giving advice.

The whole process of becoming a Travel Counsellor has been excellent, enjoyable and the support given all the way is amazing. Coming from a non-travel background it was rather daunting but the amount of training given and then the ongoing support network means that you are provided with everything you need to build your business. It's hard work, but worth it, my life has changed for the better now (although the first few months are intense!)

From my first initial contact right through to the Academy training I have been so impressed with the support. My first contact was Sue Law who I spoke to a few times before my final decision to join. Sue was amazing! Sue gave me all the information & guidance I needed to make that decision without any pressure. Answered any questions promptly & the visit to Venus was really helpful. The Academy training team were so supportive as there is a lot to go through in 2 weeks but they were there every step of the way. Travel Counsellors is a great community with amazing support & I am looking forward to my new business thriving.

For anyone that is looking to start a travel business, I can highly recommend travel counsellors. From the moment we enquired, the support, guidance, information and training has been 5 star. There is so much support behind you that you never feel alone and the Travel Counsellor system is amazing giving you so much choice to be able to create the perfect holiday for your customer. 🤩

From start to finish, the process has been excellent! The support from everyone has been incredible, sending through regular check ins and required information giving everything I could need.

I’m currently training, which is also fantastic and very thorough! I am incredibly happy and impressed with my experience so far!

I couldn’t speak more highly about the 5* experience from my initial enquiry about taking on my franchise through to launching my business in the middle of November 2023. I am already so proud to be a part of the Travel Counsellors family.

Sue Law was so informative from the outset and made me feel confident in my decision to begin my franchise, coming into TC via Travel Academy.

The induction training has been brilliant with huge support from all staff I encountered at Head Office, Kerry, Dawn, Ben and many others. You never feel alone whilst training and the support of my fellow Academy colleagues has also been priceless.

I have just completed my first booking and I am loving my new adventure. The training is ongoing and life is busy but I know that I have the endless support of the whole TC community to help me continue to build my business. If you are thinking about joining TC, take that leap, you won’t regret it.

The team are so friendly and helpful, really made me feel at ease with the big change I was making and there was absolutely no pressure to sign up,if anything I kept stalling! But so happy I took the plunge! Angela, Dawn and all the team have been fantastic.

From the moment I first spoke to Sue (Law) in recruitment I have felt so welcomed by the whole TC family. Sue answered all my annoying questions and really gave me the confidence to take that first step into becoming a Travel Counsellor. The training from the academy team Kerry and Dawn has been absolutely superb - I cannot believe how much I have learned so quickly! The support I have received in starting my new business from the training team and my mentor Cathy (Chapman) has been second to none. If I ever have a question or problem with a booking I know I can call Cathy and she will talk me through it with the patience of a Saint! This, together with all the other TCs who have welcomed me and helped me in the past three weeks since I launched my business make me know that I have made the right decision in becoming a Travel Counsellor. Today I find myself on the train to conference with two Gold TCs, chatting away, excited about the future. Thank you TC!

As someone who has entered with no knowledge of the travel industry, the support and training is excellent. Having a mentor to help you through the early stages, 6 months of building your business, would be worth the franchise fee alone. Having access to marketing advice and documents is invaluable, as well as all other requirements of building and managing a business, it is second to none.

The onboarding training at Travel Counsellors is second to none. The training programme was an intensive two weeks covering key elements of the TC support, suppliers, booking system, duty of care, marketing and the TC way! We were fully supported all the way by our wonderful trainer Kerry and also Dawn and the full ‘onboarding’ team. I also had a wonderful group of fellow new trainees that I will have as a support network throughout my TC journey as I move on developing my business. Travel Counsellors training is the finest in the business.

Wanted to write about my experience joining TC's. I've been in the industry a while and met in the past fellow TC's who have raved about the franchise and how much they love it.
So after an initial informal chat a few months ago, to finishing my induction today, I feel like I have joined a great big family. The support is phenomenal and I never felt apprehensive with the reassurance given, they've made made me feel at ease all the way through the process. From day one you are assigned a mentor who is there for you when you need them, daily, weekly or what ever you need. Kim has been brilliant for me, assuring me and supporting consistently. I'm so excited to start my new journey and confident that the support is every step of the way. Thank you to the learning and develop team, you know who you are.

Life changing!
The support provided from the very start has been incredible. Ashley from recruitment is fantastic, she's made me feel so welcome into the TC community. I'm blown away by the high standard of training through the academy. I've finished the course feeling confident on the booking platforms and ready to undertake a further six months of on-board training. Head office, the training team (Kerry Williams), my mentor (Elliott Rouse) and local TC's do the upmost to make you feel welcome - there is always someone to reach out to. I've never felt so happy in my career!

Since my initial conversation with Ashley at Travel Counsellors, I have felt consistently welcomed and supported throughout my two week training program led by Dawn. The professionalism and care demonstrated by the entire team has been encouraging and affirming. The comprehensive onboarding process, including the mentorship program that supports new travel counsellors, reflects Travel Counsellors' commitment to setting their people up for success. The atmosphere is warm and collaborative - it truly feels like being part of a family. I am confident that joining Travel Counsellors was the right career move for me, and I look forward to growing in this role and contributing to the future success of the company.

Ashley did an amazing job at welcoming me to TC, from our first first call, right to onboarding 10 months later. I can't fault her. The wider team is so friendly, welcoming, efficient, a strong process and to be recommended.

From the first moment I had contact with Travel Counsellors for an initial chat, I felt welcomed and this has continued throughout my two week training. Professional, caring, encouraging, supportive - the list goes on. I know that I have made a brilliant career decision and I am looking forward to what the future holds.

From my first call with Travel Counsellors right through to now, every interaction has been everything I had hoped for and more. Easy, helpful, informative, knowledgeable, friendly, and absolutely delivering on the brand values and culture that I was told they lived by. Julia, my franchise partner, was just incredible. In addition to being friendly, approachable and a lovely person, she answered all my questions, made sure I was completely comfortable with my decision, and made sure I had all the information required so I was 110% onboard.

They don't just leave you to it either. Julia has been in touch a few times since I joined to check in, and I love that. They care. The training was second to none. Learning about travel is a lot for someone who is new to travel, but the training team, for us led by Kerry, alongside Josie, Dawn and Matt, all delivered the programme in a way that was digestible, at your own pace, lots of time to have 121 as well as the group sessions, and support by the best training platform I have used. It doesn’t end there either, for an academy newbie, we continue to train for the next 6 months, have a personal mentor and business development team too. Absolutely world class.

I just cannot say enough great things about my experience and think that if anyone is considering it, I would say do it. You won’t look back. You will have every bit of support you need, and never be on your own.

Travel Counsellors’ aim is 'to be the world’s most caring homeworking travel company' and they have absolutely lived up to this for me.

I can honestly say that the process so far has been seamless.
The trainer’s are lovely and we have met lots of people from all over the community.
I’m really looking forward to getting started.
Any nerves I had, have completely disappeared.

Seamless transition to Travel Counsellors, fantastic systems and amazing head office staff and fellow Travel Counsellors, all seem really happy to help

Ben and Josie made the induction process fun and interesting. There was a lot to take in but everything was explained well and they were very patient if we didn't understand. They have since answered a lot of questions and helped with any teething issues too!
The Phenix system is a complete marvel that saves so much time and is easy to navigate once you get the hang of it.
Everyone has been very welcoming and supportive and I'm really looking forward to further developing my business with Travel Counsellors.

An excellent process from start to finish. The training was very engaging and easy to follow. The trainers were on hand through out the process to help with any extra queries.