Travel Counsellors - Becoming a Franchisee Arvostelua 

I started as a Travel Counsellor in September 2024. From my first day of induction the support on hand has been second-to-none. A combination of the franchise team, the learning & training team and the relationship management team have made the transition so much easier despite the daunting step of starting up a travel business with zero experience. The learning process with my induction team (11 others who are in the exact same boat as me) make the whole process a lot less lonely too. If you're thinking about making the leap but not entirely sure - do it! You've got a whole cheerleading team cheering you on.

I joined travel counsellors just over 3 months ago and the process has been amazing so far! Even though I am technically self employed the support and training is unmatched at every step.

From the very start I felt they were a company I wanted to be a part of! Ashley spoke me through the whole process and was very informative around what Travel counsellors is all about. I took the plunge and haven't looked back! Cant wait to see where this journey takes me. Thanks

From the moment I first contacted Travel Counsellors and was connected with Sue, the journey has been brilliant. No questions were too much, she gave me space to make my decisions, and her communications were super friendly and prompt. Everything she did reassured me that this big life change was going to work out, building my confidence.

Once signed up, and induction training neared, the support teams jumped into action alongside Sue. Bite sized welcome videos, a lap top delivered and ready to go, and the provision of easy to follow first training modules to get everything set up. It really was very impressive, very warm, and seamless.

Now here I am in week 2 of training, having met a wonderful group of fellow Travel Counsellors, and having been guided through the e-learning modules by the good humoured and incredibly patient Kristina. Her knowledge is amazing. But even more importantly, her ability to answer our questions, let us learn at our own pace, keep our energy up, and make us laugh! It's very impressive!

I can't wait to get going with my business and everything so far has made me feel supported and optimistic about the future.

Everything about the process of joining Travel Counsellors has been seamless. My initial contact with the new franchise team was friendly, informative and always transparent. It was this transparency and non salesy approach that really swayed me.
Everything from the get go has been extremely professional and slick. They have really thought about the wants and needs of a new joiner.
The virtual induction training has been incredible. Extremely comprehensive and lots of practical work tasks in the dummy booking system to ready yourself for the real world.
The stand out thing for me has been the warmth of everyone at Travel Counsellors you meet. Everyone wants you to do well and has your back by sharing all the avenues of support available to you.

The onboarding experience has honestly exceeded any expectations I could have ever had. I feel so welcomed into such an amazingly supportive community of Travel Counsellors. The communication has been fantastic and the training has been brilliant. I feel so proud to be a Travel Counsellor. The best decision I could have made.

Travel Counsellors give you so much help and support. Great learning and make the process very smooth, Happy to be a apart of the community.

What I liked was that there was no urgency to join, no hard sell and plenty of opportunity to find out more. The mini conference day and the discovery day were helpful insights to the world of TC.

The training program has been great and in a small group which was nice. Everyone has been friendly and helpful and nothing appears too much trouble. It is great to know that there are people there to help you if you need it.

The whole process from first contact was amazing I’m am so impressed and pleased this is the best business decision I have ever made and cannot wait to be apart of the Travel counsellors world thank you for everything

Everyone has been so welcoming and shown a highest degree of professionalism from day one. Julia (Speed) who took me through the initial process was wonderful as is Dawn Bould in training. You can see why Travel Counsellors have won so many awards.

I had an excellent experience, from my very first chat with Cathy through to onboarding, I was genuinely impressed with the level of support she provided and how efficiently everything was handled.

The academy training was great. Kristina's knowledge and energy made what initially felt daunting into an enjoyable and informative experience. Her passion for it really shines through, making it a fun experience.

Becoming a franchisee with Travel Counsellors has been an incredibly rewarding experience. From the very beginning, I felt supported and guided by a network of industry professionals who are genuinely invested in my success.

The comprehensive training program provided a strong foundation, covering everything from product knowledge to using the bespoke booking platform.
The technology and tools provided are intuitive and constantly evolving, making it easy to manage my business and serve my clients efficiently.

The community aspect of the franchise is another highlight. Whether it's the regular training webinars, the annual conference, or the day-to-day camaraderie within the franchisee network, there's always a sense of being part of something bigger.

For those passionate about travel and looking for an opportunity to run their own business with robust support and a customer-first approach, I can wholeheartedly recommend becoming a Travel Counsellors franchisee. It's been a fantastic journey, and I look forward to continued growth and success with this incredible company.

There was no pressure from anyone that I spoke to or met with at discovery day. I expressed that I needed time to weigh up the decision and that was respected.
The process was explained and I understood that not everyone is successful following the assessments.

After years of working in a corporate role unrelated to travel, I've made a decision to join Travel Counsellors. To say I was nervous would be an understatement! However, my experience with the TC Head Office team has been very positive. They've been nothing short of supportive and helpful. I'd like to extend a heartfelt thank you to Julia, Jocie, Kerry, Cathy (a fellow TC and mentor), and a special shout-out to Kristina, who is an absolute superstar. Your hard work, patience, and enthusiasm have made this transition so much smoother.

The training provided is rigorous and comprehensive. Once your business is up and running, the support doesn't stop there. The business coaching team continues to guide you, and each new business owner is paired with a mentor. Additionally, there are numerous opportunities for further development through seminars, take-over days, supplier events, and a large, welcoming community of established TCs who are more than willing to share their knowledge and support.

I genuinely believe that Travel Counsellors are invested in the success of each individual business—after all, the more successful you are, the better it is for everyone involved.
My only piece of advice is to thoroughly research your own area and speak with other TCs to gain insights into the business. Some regions of the UK already have well-established TC businesses, so it might be challenging if you're operating within the same communities or networking groups.

Fantastic training with a very warm welcome by everyone! Extremely supportive environment.

Fantastic training. Everyone was so supportive and prepared me so well for business launch day. The welcome has been amazing

Wow feel so welcomed already. The training was amazing and learnt so much. They are really understanding and explain in detail the process. Really wish I did this years ago.

From the moment I made my initial enquiry with Julia, to the point my business went live - I have never had a moment's doubt. TC are truly a professional outfit. But it's more than that, there is a true sense of support and community that I've never experienced previously. Everyone genuinely wants you to do well! Academy was busy, a lot to learn, but Kristina and Josie were so kind, patient, and funny! I never felt overwhelmed and was always encouraged to ask questions. This was truly a life changing decision for me, and I am so glad I took the opportunity!

From the minute I walked through the door at head office I could see the company was for me. Professional, friendly and so welcoming right from the start. The training has been amazing, our trainer was outstanding and I know I have made the right decision in becoming a Travel Counsellor. It's a great team to be a part of!

It's a very comfortable environment where you learn a lot in a short period of time but also feel like you can ask any questions. The initial onboarding process was very professional and honest, making sure we were a good fit for each other. You'll be shocked (in a good way) at how big and efficient the support systems are for the TCs.

I was made to feel welcome from the first contact, the training team and everyone are all fab and there every step of the way. The support has been amazing and I know with their support my business will be successful and I have 100% made the right decision.