Great job!
Laatu: 5
Hinta-laatusuhde: 4
Vastaus yritykseltä Pens.com
Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality pens received and we look forward to working with you again soon.
Myyjä: Pens.com
Tämän sivun tiedot perustuvat yksinomaan Pens.com-asiakkaiden Trustpilotin kautta kirjoittamiin tuotearvosteluihin.
Kaikki arvostelut
Great Product, Good Price
Laatu: 5
Hinta-laatusuhde: 5
Vastaus yritykseltä Pens.com
Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality pens received which is at a good price and we look forward to working with you again soon.
These pens were absolute junk. I won’t be ordering pens from you again. That’s a shame. I’ve been ordering pens from you since the 90s.
Laatu: 1
Hinta-laatusuhde: 1
Vastaus yritykseltä Pens.com
We thank you for sharing your feedback. We are sorry that you had a negative experience. Please reach out to our customer support service at “reviews@pens.com “ so we can address your concerns directly.
They look great! I have not been through them all of course, but I have already found a few that won't write.
Laatu: 4
Hinta-laatusuhde: 5
Vastaus yritykseltä Pens.com
Thank you for contacting us at Pens.com. We are pleased to hear the pens received looks great and is sorry to hear some of the pens is not writing. An email was sent to you with more details regarding this issue.
Nice color
Vastaus yritykseltä Pens.com
Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality pens received which the color is great and we look forward to working with you again soon.
After a wild ride of ordering, having the ordered cancelled by the printer without notice, then reordering followed by 27 phone calls to 13 different departments I was able to get my order 5 weeks after the expected date. In my military and LE career, I conducted several missions and investigations and none were as arduous, lengthy, or convoluted as the process to order and receive a shipment of 1000 pens with custom graphics. If you want to train your staff in counterterrorism, improve their interrogation skills, or just expose them to torture, Pens.com is your training ground. One order cycle of pens, cups, or bottle openers will harder a weak intern, build the resilience in a recent graduate, or make the senior clerk cry out in agony. But, once you survive the process, once you have reached the summit, once you have overcome all adversity your order will be great. If you accept this mission - God speed. This message will self-destruct in 5 seconds.
Laatu: 5
Hinta-laatusuhde: 5
Vastaus yritykseltä Pens.com
Thank you for contacting us at Pens.com. We can understand why you would be frustrated and exhausted after everything you went through to receive your order.
Having an order cancelled without notice is frustrating enough, but then having to reorder, make 27 phone calls, speak with 13 different departments, and ultimately wait five weeks beyond the expected delivery date is far more than anyone should have to deal with. We’re truly sorry that we put you through that.
We also understand that this wasn’t simply an inconvenience—it took a significant amount of your time, patience, and energy. You placed an order with the expectation that we would handle it professionally and keep you informed. Instead, you were left having to chase answers and navigate a process that should have been straightforward.
Thank you for your patience and for giving us the opportunity to hear what happened. Your feedback is important, and we’ll be sharing it with our team so we can work toward making sure future orders are handled with the care, communication, and reliability you should have received from us the first time.
They're okay for the cost. Some pens at the bottom of the box have come apart but we put them back together. We use them for our delivery truck drivers - customer can keep the pen after signing off on the delivery. We use them at our sales front counter for customers to take after they use to sign off on order.
Laatu: 4
Hinta-laatusuhde: 5
Vastaus yritykseltä Pens.com
Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality pens received and we are sorry to hear some of the pens received they were apart in the box and you had to put them back together. We must apologize for this.
A great product for advertising. I hand these pens to all of my clients.
Laatu: 4
Hinta-laatusuhde: 5
Vastaus yritykseltä Pens.com
Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality pens received which is a wonderful marketing tool and we look forward to working with you again soon.
Customers love to get a pen when they check in!
Laatu: 5
Hinta-laatusuhde: 5
Vastaus yritykseltä Pens.com
We truly appreciate you taking the time to share this Robert. It’s wonderful to know the pens are such a welcome addition for your visitors and help create a positive experience from the moment they arrive. Thank you for your support, we’re delighted to provide a product that leaves a lasting impression.
Good for the price
Laatu: 4
Hinta-laatusuhde: 4
Vastaus yritykseltä Pens.com
Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality pens received which is at a great price and we look forward to working with you again soon.
Excellent service, quick response and delivery. You are the best.
Laatu: 5
Hinta-laatusuhde: 5
Vastaus yritykseltä Pens.com
We truly appreciate you taking the time to share your experience Jahn. It’s wonderful to know our responsiveness, delivery, and overall service left such a positive impression. Thank you for your kind words and support, we’re delighted we could provide an experience that met your expectations.
I would say this pen is quite nice! It’s not expensive, and the quality doesn’t seem cheap. I had some issues with my first order, but the customer service was very responsive and helped me through the entire process.
Laatu: 4
Hinta-laatusuhde: 5
Vastaus yritykseltä Pens.com
We truly appreciate you taking the time to share your experience Brayan. It’s wonderful to know the product met your expectations in both quality and appearance. We’re also delighted to hear our team was able to provide responsive support and help make the process a positive one from start to finish. Thank you for your support, we’re glad we could deliver an experience you’re happy with.
Price was reasonable very good pen
Laatu: 4
Hinta-laatusuhde: 5
Vastaus yritykseltä Pens.com
We truly appreciate you taking the time to share your feedback Jeff. It’s great to know you found a strong balance between quality and value. Thank you for your support, we’re glad we could meet your expectations
Just what we ordered!
Laatu: 5
Hinta-laatusuhde: 5
Vastaus yritykseltä Pens.com
Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality pens received which is as ordered and we look forward to working with you again soon.
It turned out great.
Laatu: 5
Hinta-laatusuhde: 5
Vastaus yritykseltä Pens.com
Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality pens received and we look forward to working with you again soon.
We love the pens and look forward to repeat business with customers having our contact information easily accessible.
Laatu: 5
Hinta-laatusuhde: 5
Vastaus yritykseltä Pens.com
Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality pens received and we appreciate your continuous support and look forward to working with you again soon.
I got my order fast and the personalization was correct
Laatu: 4
Hinta-laatusuhde: 5
Vastaus yritykseltä Pens.com
Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality pens received and we look forward to working with you again soon.
I liked the pens for the price point
Laatu: 4
Vastaus yritykseltä Pens.com
Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality pens received which match the price paid and we look forward to working with you again soon.
The pens write well and look good
Laatu: 5
Hinta-laatusuhde: 5
Vastaus yritykseltä Pens.com
Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality pens received which writes very well and looks great. We look forward to working with you again soon.
They’re cute and serve the purpose.
Laatu: 3
Hinta-laatusuhde: 5
Vastaus yritykseltä Pens.com
Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality pens received which is cute and fits the purpose intended. We look forward to working with you again soon.