12 oz. Matte Cabin Stoneware Mug

Tuotteen 12 oz. Matte Cabin Stoneware Mug arvostelut

Tuotteen tähtiarvosana perustuu kaikkien sitä koskevien arvostelujen keskiarvoon.


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Myyjä: Pens.com

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53,3 t. Arvostelua

4,1

Tämän sivun tiedot perustuvat yksinomaan Pens.com-asiakkaiden Trustpilotin kautta kirjoittamiin tuotearvosteluihin.


Tätä ihmiset korostivat

Laatu

4,1

26 arvosanaa

Hinta-laatusuhde

4,2

26 arvosanaa


Tuotteen tiedot

  • Brändi: Pens.com
  • MPN: WEM

Kaikki arvostelut


Saanut 4/5 tähteä

I’m not dissatisfied with the product, but I thought the stoneware would be better. Not the worst price. With inflation being what it is today, a lower price would help the consumer a lot more.

Laatu: 4
Hinta-laatusuhde: 3
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Vastaus yritykseltä Pens.com

Thank you for reaching out to us and for sharing your experience with us. We appreciate your feedback on the products you received. We understand your concerns regarding the pricing, and we aim to keep our prices as fair as possible. We look forward to the opportunity to work together again in the near future.

Saanut 1/5 tähteä

The product is ok but the printing is TERRIBLE- if I could give it 0 stars I would. Tiny print, way off center, just the absolute biggest waste of time and money

Laatu: 1
Hinta-laatusuhde: 1
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Vastaus yritykseltä Pens.com

Thank you for sharing your feedback on the products that you received.  We are sorry to hear you found the printing on the mugs received terrible, print tiny and off centered. An email was sent to you with further details.

Saanut 1/5 tähteä

After sending us the proof for final approval we ask for changes via email. (the phone number was unreadable and extremely small). They took the liberty to make the mugs, ship them, and charge us full price without final approval. Once we received the mugs (that I did not approve), they were still unreadable. I have reached out looking for a resolution and they 1st offered 35% back, on a product that I cannot use. I asked for a full refund and then offered 30% back. More to come, as they have stopped communications with me through email. I have had subpar experiences in the past, however this may force my hand to take my business elsewhere and advise others to do the same.

Laatu: 1
Hinta-laatusuhde: 1
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Vastaus yritykseltä Pens.com

Thank you for sharing your feedback on the products that you received. We are sorry to learn that the products you received were not up to standard and that the changes you requested was not made and as a result the mugs are unreadable. Please send us an email at reviews@pens.com with the order information, so that we can work with you to provide a resolution. 

Saanut 4/5 tähteä

The product looks good from the first package received. Not sure why half of our shipment was shipped out 2-3 days after the first half. It would have been great to receive about the same time.

Laatu: 4
Hinta-laatusuhde: 4
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Vastaus yritykseltä Pens.com


Thank you for sharing your feedback on the products that you received. We appreciate you sharing your experience with us regarding the products received and we look forward to working with you again soon.

Saanut 3/5 tähteä

Several cups were misprinted, but the company was very happy to do what they could to rectify the situation. They handled the case by offering solutions that will keep me coming back for purchases in the future.

Laatu: 3
Hinta-laatusuhde: 5
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Vastaus yritykseltä Pens.com

Thank you for sharing your feedback. We appreciate you sharing your experience with us regarding the mugs received and we look forward to working with you again soon.

Saanut 4/5 tähteä

Mugs were great! Well made and packaged safely!

Laatu: 4
Hinta-laatusuhde: 5
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Vastaus yritykseltä Pens.com

Thank you for your feedback. We're dedicated to giving our customers the greatest possible experience and we are grateful for the chance to serve you. We look forward to assisting you again in the future.