Always answered my emails with questions I had. Kept me updated when the furniture was due for delivery . The furniture itself was just what I expected, lovely quality and solid.
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
Kitchen table and corner bench received from Pendle furniture village. We paid for delivery and assembley which they was able to arrange at a time around our commitments. They assembled and took pa... Näytä lisää
Yritys on vastannut
Online customer service was excellent. I rang to enquire about a dinning table. The staff were very helpful, approachable and efficient. They sent me video of the item and answered a lot of my que... Näytä lisää
Yritys on vastannut
Great quality sofa, good value came earlier than expected. Disappointed with communications, was rang at 7.30 the night before to say it was being delivered the next day. The delivery company droppe... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Welcome to the Pendle Village Furniture Online Shop. Since 1997, we’ve grown from strength to strength and are thrilled to announce the launch of our E-commerce platform, extending our reach to customers across the UK. Our Online Shop brings you a carefully curated catalog of selected products, accompanied by an exemplary customer service team. Our online collection features our favourite sofa and furniture brands for every room, all available at competitive prices and complemented by exclusive online deals. Our diverse range spans Bedroom Furniture, including Wardrobes, Beds, Mattresses, Bedside Tables, and Drawer Chests, to Living Room Furniture like Dining Tables, Sofas (Leather or Fabric), Coffee Tables, Console Tables, Sideboards, and Display Cabinets in modern or classic materials, such as, marble, ceramic, or wood. With a paramount focus on providing exceptional customer care, we prioritise delivering on promises and surpassing customer expectations.
Yhteystiedot
Hollin Bank, Brierfield, BB9 5NG, Nelson, Yhdistynyt kuningaskunta
- 01282442426
- hello@pendlevillagefurniture.co.uk
- pendlevillagefurniture.co.uk
4,6
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100 arvostelua
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Always answered my emails with…
Always answered my emails with questions I had. Kept me updated when the furniture was due for delivery . The furniture itself was just what I expected, lovely quality and solid.
28. heinäkuuta 2026
Vastaus yritykseltä Pendlevillagefurniture
Thank you so much for your wonderful 5-star review!
We’re delighted to hear that your questions were answered promptly and that you were kept updated throughout the delivery process. It’s also fantastic to know that your new furniture met your expectations and that you’re pleased with its quality and solid construction.
Thank you for choosing Pendle Village Furniture. We hope you enjoy your new furniture for many years to come!
Kind Regards
The PVF Team
Would highly recommend
From ordering to delivery excellent service. Used the assembly service and the guys were amazing.
Table and chairs perfect.
10. heinäkuuta 2026
Vastaus yritykseltä Pendlevillagefurniture
Thank you so much for your wonderful 5-star review and for taking the time to share your experience.
We're delighted to hear that you received excellent service from ordering through to delivery. It's especially pleasing to know that you were happy with our assembly service and that the team made such a positive impression.
We're also thrilled that you're pleased with your new table and chairs. Thank you for your recommendation—it really means a lot to us.
We hope you enjoy your new dining set for many years to come, and we look forward to welcoming you back to Pendle Village Furniture in the future.
Kind regards
The PVF Team
Great service
Ordered a rug, good price, no delivery charge and arrived next day
10. heinäkuuta 2026
Vastaus yritykseltä Pendlevillagefurniture
Thank you so much for your fantastic 5-star review!
We're delighted to hear that you were pleased with the price of your rug, enjoyed our free delivery, and that it arrived the very next day.
It's great to know we could provide you with a smooth and efficient shopping experience from start to finish.
Thank you for choosing Pendle Village Furniture. We hope you enjoy your new rug, and we look forward to welcoming you back again in the future!
Kind Regards
Katy
Cerutti Corner bench and Amari table.…
Kitchen table and corner bench received from Pendle furniture village. We paid for delivery and assembley which they was able to arrange at a time around our commitments. They assembled and took packaging. Once left and released the backless bench was too big for the room, i called the delivery driver and he saved the packaging in the warehouse. Pendle furniture village then confirmed we could return part of our order. They could have arranged to collect with a few but we dropped off at the show room. Money was refunded quickly. Great email communication before and after delivery.
Furniture looks great, good quality and very comfortable.
3. heinäkuuta 2026
Vastaus yritykseltä Pendlevillagefurniture
Thank you so much for taking the time to leave us such a fantastic 5-star review!
We're delighted to hear that you're so pleased with your Cerutti Corner Bench and Amari Dining Table, and that you're happy with the quality and comfort of your new furniture.
We're also pleased that our delivery and assembly service was able to work around your schedule and that we could help when the backless bench turned out to be too large for your room. We always try to be as flexible as possible, so it's great to hear that returning the bench and processing your refund was a smooth experience.
Thank you as well for your kind comments about our email communication throughout the process. Feedback like yours means a great deal to our team.
We hope you enjoy your new dining set for many years to come, and we look forward to welcoming you back to Pendle Village Furniture in the future!
Kind Regards
The PVF Team
Exceptional quality chair….
Delighted with my purchase and the speedy delivery…, the quality is exceptional and beautifully packaged and easy to assemble…. would recommend and will definitely be making a further purchase 😊
3. heinäkuuta 2026
Vastaus yritykseltä Pendlevillagefurniture
Thank you so much for your wonderful 5-star review!
We're delighted to hear that you're so pleased with your new chair and that it exceeded your expectations. It's fantastic to know you found the quality exceptional, the packaging secure, and the assembly straightforward.
We're also pleased that your order arrived quickly and appreciate your kind recommendation. It means a great deal to us that you're already considering another purchase.
Thank you for choosing Pendle Village Furniture. We look forward to welcoming you back again soon! 😊
Kind Regards
The PVF Team
My sofa has made its way to Lanzarote…
My sofa has made its way to Lanzarote where I live and I could not be more pleased with it , beautiful fabric the perfect size and super comfy , would highly recommend the quality of this company’s sofas
3. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pendlevillagefurniture
Thank you so much for your wonderful 5-star review!
We're absolutely delighted to hear that your new sofa has made it all the way to Lanzarote and that you're so pleased with it. It's fantastic to know that you love the beautiful fabric, the size is perfect, and most importantly, that it's super comfortable.
Thank you for your kind recommendation and for choosing Pendle Village Furniture. We hope you enjoy your new sofa for many years to come, and it means so much to us that our furniture is being enjoyed even overseas!
Kind Regards
The PVF Team
Happy customer
Online customer service was excellent. I rang to enquire about a dinning table. The staff were very helpful, approachable and efficient. They sent me video of the item and answered a lot of my questions. Table came on time and it was beautiful, totally exceeded my expectations. The delivery courier was very polite and helpful too.
Thank you and I will definitely be coming back.
23. kesäkuuta 2026
Vastaus yritykseltä Pendlevillagefurniture
Thank you so much for your wonderful 5-star review!
We're delighted to hear that you had such a positive experience from start to finish. It's fantastic to know that our team was able to answer all of your questions, provide you with a video of the dining table, and help you feel confident in your purchase.
We're also pleased that your table arrived on time, exceeded your expectations, and that you were happy with the courteous and helpful service provided by our delivery team.
Thank you for choosing Pendle Village Furniture and for your kind recommendation. We hope you enjoy your beautiful new dining table for many years to come, and we look forward to welcoming you back again in the future!
Kind regards
The PVF Team
I ordered the Izabella Walnut & Pandora…
I ordered the Izabella Walnut & Pandora Dining Table and it was lovely quality. The service was very quick and I am very happy with my order
4. kesäkuuta 2026
Vastaus yritykseltä Pendlevillagefurniture
Thank you for your fantastic 5-star review!
We're delighted to hear that you're so pleased with your Izabella Walnut & Pandora Dining Table and that the quality met your expectations. It's also wonderful to know that you were happy with both the service and the speed of delivery.
Thank you for choosing Pendle Village Furniture. We hope you enjoy your new dining table for many years to come and look forward to helping you again in the future! 😊
Kind Regards
The PVF Team
From the moment i put in order .There…
From the moment i put in order .There was communication
26. toukokuuta 2026
Vastaus yritykseltä Pendlevillagefurniture
Thank you for your 5-star review!
We’re delighted to hear that you were kept informed throughout your order and that the communication met your expectations. We believe keeping our customers updated every step of the way is an important part of providing excellent service.
Thank you for choosing Pendle Village Furniture. We hope you enjoy your new Dining Set and look forward to assisting you again in the future!
Kind Regards
The PVF Team
They were so helpful when I placed my…
They were so helpful when I placed my order. I had a couple of questions I needed to ask and they were answered straight away. The delivery was on time and the man who delivered it were very friendly and built my sofa in no time all
Iam now the proud owner of a beautiful sofa and I would recommend them to anyone
2. kesäkuuta 2026
Vastaus yritykseltä Pendlevillagefurniture
Thank you so much for your wonderful 5-star review!
We’re delighted to hear that our team was able to help with your questions and that you felt supported throughout the ordering process. It’s also great to know that the delivery went smoothly, the team were friendly and efficient, and that your sofa was assembled quickly for you.
Most importantly, we’re thrilled that you are now the proud owner of a beautiful new sofa! Thank you for your recommendation—it truly means a lot to us.
We hope you enjoy your new sofa for many years to come and look forward to helping you again in the future. 😊
Kind Regards
Katy
Right now still good,But in a future…
Right now still good,But in a future let’s see
26. toukokuuta 2026
Vastaus yritykseltä Pendlevillagefurniture
Thank you for your 4-star review and for choosing your Wiemann Sliding Door Wardrobe from us.
We're pleased to hear that you're happy with it so far. Wiemann wardrobes are renowned for their quality craftsmanship and durability, and we hope you'll continue to enjoy it for many years to come.
We appreciate your honest feedback and understand that the true test of furniture is how it performs over time. If you ever have any questions or need assistance in the future, our team will be more than happy to help.
Thank you again for shopping with Pendle Village Furniture. We hope your wardrobe continues to meet your expectations for years ahead.
Kind Regards
The PVF Team
Great service and delivery
11. toukokuuta 2026
Vastaus yritykseltä Pendlevillagefurniture
Thank you so much for your wonderful 5-star review.
We’re delighted to hear that you were pleased with both our service and delivery. Providing a smooth and reliable experience for our customers is always our priority, so your feedback is greatly appreciated.
Thank you again for choosing Pendle Village Furniture, and we hope to welcome you back again soon.
Kind Regards
The PVF Team
Vastaus yritykseltä Pendlevillagefurniture
Thank you so much for your wonderful 5-star review.
We’re delighted to hear that you are pleased with the quality of your new Dining Set and our fast delivery service. Customer satisfaction is extremely important to us, so it’s fantastic to know we met your expectations.
Thank you again for choosing Pendle Village Furniture — we hope to welcome you back again soon.
Regards
The PVF Team
Vastaus yritykseltä Pendlevillagefurniture
Thank you so much for your 5-star review!
We’re delighted to hear that Katy was able to assist you throughout the process and provide a positive experience. Customer service is extremely important to us, so your kind feedback is greatly appreciated.
Thank you again for choosing Pendle Village Furniture, and we hope you enjoy your new Dining Table for many years to come!
Kind Regards
The PVF Team
Disappointed
Disappointed. Ordered two sofas and waited 12 weeks, only after my communcation with the company, the order was escalated. Received the order 16th April but four integral cushions were absent. After advising of this, 3 cushions were despatched and received. Still awaiting a fourth cushion and it is now 13th May. Again, communication with the company was initiated by me and had no reply to when the fourth cushion will be despatched. Poor service overall.
28. huhtikuuta 2026
Vastaus yritykseltä Pendlevillagefurniture
We’re very sorry to read that you feel disappointed with your experience.
The sofas ordered are made-to-order items, and as advertised on the product listing and reiterated within the order confirmation, these have an estimated dispatch time of up to 10 weeks. As we provide the estimated lead time at the point of purchase, we do not usually send additional updates unless there is a change or the order is ready for dispatch.
Approximately 6 weeks after placing the order, you contacted us to ask whether the 4-seater sofa could be manufactured as a split sofa after moving into your new property and realising access may be difficult. We immediately contacted Oswald & Pablo to arrange this amendment for you; however, we did advise at the time that this bespoke change would add a couple of additional weeks onto the estimated lead time. This is why delivery took slightly longer than the original estimated timeframe.
We can assure you that the statement regarding the order only being escalated following your communication is not accurate. When you contacted us regarding your order, this was over a weekend and Bank Holiday period when our office was closed. We responded on the next working day after speaking with the supplier, who confirmed at that point that your order was ready for dispatch.
We do sincerely apologise regarding the missing cushions. Unfortunately, the supplier omitted these from the original order in error. As soon as this was brought to our attention, three replacement cushions were dispatched immediately and delivered to you. The fourth cushion unfortunately needed to be newly manufactured, which meant it could not be sent at the same time.
In our last email update, we advised that the fourth cushion would need to go into production with the supplier and that you would be contacted as soon as it was ready for delivery.
We appreciate your feedback and apologise again for the inconvenience caused.
Kind Regards
Katy
Great price, great delivery
The chairs we bought were a very competitive price and delivery was quick and efficient
7. toukokuuta 2026
Vastaus yritykseltä Pendlevillagefurniture
Thank you for your 5-star review! We’re delighted to hear you were happy with both the price of your chairs and the delivery service.
Providing great value alongside efficient delivery is something we always strive for, so we really appreciate your feedback.
We hope you enjoy your new chairs for many years to come!
Kind Regards
The PVF Team
Table was just as described.
Table was just as described.
Very happy with the table.
Easy to assemble but needs two people.
Five stars.
17. huhtikuuta 2026
Vastaus yritykseltä Pendlevillagefurniture
Thank you for your 5-star review! We’re delighted to hear that you’re very happy with your Dining Table and that it met your expectations.
It’s great to know you found it straightforward to assemble, and we appreciate you highlighting that it’s best done with two people.
Thank you again for your kind feedback — we hope you enjoy your Dining Table for many years to come!
Kind Regards
The PVF Team
Great service and quality
24. huhtikuuta 2026
Vastaus yritykseltä Pendlevillagefurniture
Thank you for your 5-star review! We’re delighted to hear that you’re happy with both the service and the quality of your marble dining table set.
We really appreciate your feedback and hope you enjoy your new furniture for many years to come!
Kind Regards
The PVF Team
Absolutely love my new sofa
17. huhtikuuta 2026
Vastaus yritykseltä Pendlevillagefurniture
Thank you so much for your 5-star review! We’re delighted to hear that you absolutely love your new sofa — that’s exactly what we aim for.
Thank you again for your kind feedback, and we hope you enjoy your sofa for many years to come!
Kind Regards
The PVF Team
Delivery men pleasant and efficient
Delivery men pleasant and efficient. Assembled bedside cabinet no problem.
2 women in store disinterested and evasive,not helpful. Doubtful we'll be going back.
23. maaliskuuta 2026
Vastaus yritykseltä Pendlevillagefurniture
Thank you for taking the time to leave your review. We’re pleased to hear that the delivery team were pleasant and efficient, and that the assembly of your bedside cabinet went smoothly.
We’re sorry to hear about your experience in-store, as this is not the level of service we expect. As we are the online side of the business, we will raise this with the store team directly. If you’re happy to do so, please feel free to email us with any further details about your experience in-store and we will ensure this is passed on and feedback is given.
Thank you again for bringing this to our attention.
Kind regards
The PVF Team
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