I love their products and helpful and efficient service. My last order didn't arrive, so I contacted them and they sent out my order again, which I received very quickly. I can't fault them as a com... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I ordered the PenTips fiber. I never received it and tracking indicated the shipping label was created but then nothing else. I contacted the company and they apologized and sent out a replacement qu... Näytä lisää
These pen tips are just what I was after. Did a lot of searching into replacement Apple Pencil tips before buying. They did take quite a while to arrive but worth the wait. For writing & drawing ther... Näytä lisää
Ordered some 2+ tips for my new Apple Pro Pencil on ipad Air 13, but didn't like the slipperiness just for writing in Goodnotes. Got some tech support about using my older, less slippery 2 tip on the... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä PenTips
Yrityksen kirjoittama
Yhteystiedot
Zernikepark 4, 9747AN , Groningen, Hollanti
- write@pen.tips
- pen.tips
On vastannut 90 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
This is my 2nd order
This is my 2nd order. They do wear but everything does. I absolutely love these tips as they completely remove the clicking and I use my pen much more with these tips. Deliberately didn’t try the the competition because I love this brand. Stick to what you know.
As expected
As expected! My PenTips cover for my ipad mini came on time, was easy to install and has been working well. I did some research with comparisons of the various covers that feel good for writing and taking notes and am happy so far. It's been a bit over a month of use. Thanks!
I just love the products
I just love the products. I was introduced to PenTips by a gift of a friend and directly got adicted. With my first own order I decides to try some different tips. I am super happy with all of them. Each is a super different feeling while drawing and instantly pushes my creativity.
Product fell short of description and shipping shortcomings
I ordered the PenTips Lite. I really wanted to like these tips, but they aren't the way it was described to be. With the tip on, my pencil does not write smoothly; it actually creates a lot of drag. There is a lag between when I draw the line and when the line actually shows up on my iPad, and no writing shows up unless I press down really hard onto the screen. Every stroke requires 3 attempts before it's drawn. I bought these to make writing easier for myself, but it's done the opposite. On top of that, the shipping company had my parcel out for delivery for 5 days in my city without it being delivered to me, and nothing changed until I called them to ask what had happened. Even after that call, though I had included my unit number when I placed my order, the shipping label did not carry my unit number. This caused the delivery driver to miss me several times, because he did not know which unit to bring it to. And the shipping was very expensive. All in all, I have had a very poor experience.
Edit: Although the product didn’t work as well as I had hoped, the customer service was responsive and helpful throughout the process. Their support made a positive difference, so I’m updating my rating to reflect that effort.

Vastaus yritykseltä PenTips
Great products and service
Great products! Had one little issue with one of the pen tips but got great help of the support team. Tips and screen protectors are both great and must haves.
Handig en makkelijk toe te passen en…
Handig en makkelijk toe te passen en verwijderen.
I got what I ordered, can't ask for more
I ordered an item, it arrived, its the right thing, to fits, it works, what more can you ask for? Good job
PenTips 3 made me a fan !
The new PenTips 3
made me a fan because it feels very good and seems like a long lasting experience, without the tapping sound of most tips ( I do a lot of drawing and a daily base.)
It’s very flexible and makes you forget it’s digital 😃.
The paper-like tips are not so good in…
The paper-like tips are not so good in my opinion, it does not feel quite right.. otherwise my experience with Pentips was really good, the customer service is perfect and my small keyboard shortcut for procreate works good !
Long time happy customer
I have been a Pen Tips customer for years. I am a researcher and writer and I have used IPads since they were released. I have always applied the Pen Mat and used the Ipencil on my iPads. I currently have a iPad Mini A17 pro and an iPad Pro 11 M5. Both have Pen Mats and I take notes with a iPencil using a Pe Tips 3. They are the best products on the market. The customer service is outstanding.
Paid for express delivery
Paid for express delivery, still took weeks to get to Europe. Don't offer, or take (depending who's reading) express delivery for any route that involves customs. The pen mat itself is thinner than I thought. It writes much better than a glass screen (iPad Mini 7)

Vastaus yritykseltä PenTips
Company focused on customer satisfaction
While there were understandable delays, I feel they kept the customer abreast of updates in delivering their new pen tips 3, and when I had a question about shipping, it was the founder Marc that personally reached out to give me an update, and telling me if the package did not arrive within a week, they would reship a new one for me. That was not necessary because it did arrive soon after, but the offer is what is important. Highly recommend!
I've bought Pen Tips many times...and it's a great experience.
I've bought Pen Tips once, then a second time and not only are they great, but the people who make them are delightful.
I would highly recommend it.
The first PenMat2 was damaged because…
The first PenMat2 was damaged because of insufficient packaging. After reclamation they sent me another one, but it took about a month to arrive. Much too long. But well packaged!
Very good products
Very good products, delivery sooner than expected!
Pentips v3 is top upgrade!
Bought the v3 recently and they are really confortable to use and seems very durable. Much more than the previous version I had. Definitely recommend them.
Customer centricity is strong at PenTips
Great products, good people. If an issue occurs, rest assured that Marc and his team will prioritize the customer first and make it right. For me, this experience has reinforced my loyalty to the PenTips brand. Thank you.
Outstanding experience from start to finish
I ordered from PenTips and had a small issue with the delivery time — but the way the team handled it was simply exceptional. Their communication was warm, transparent, and human. They truly care about their customers.
The product arrived in perfect condition and exceeded my expectations in terms of quality and usability. You can feel the thought and care behind every detail.
It’s rare to find a company that combines great design with such excellent customer service. I’ll definitely be a returning customer. Highly recommended!
Thank you, PenTips Team — and a special thanks to Hilde for the follow-up!
Excellent product and customer service
I was needing a decent pen tip for my daughter's apple pencil pro and so glad I discovered Pen Tips. Read some brilliant reviews on the Pen Tips 3, so decided to purchase from Pen Tips directly and delighted that I did as I received a free travel case and a significant discount automatically on the drawing Glove with purchasing the tips at the same time. After purchasing I had a query on them being ok to use on a tempered glass screen protector which the owner of the company Marc was very quick in answering for me that they would. I received my order of the Tips, free travel case and glove which I've just tested before putting away for her Xmas and they work Amazing, make it feel like your using a real pencil on paper and very durable as they are the Pen Tips 3.
Highly recommend to everyone and will be using again in the future 5/5
Thanks Marc my daughter will be so happy with them and improve her drawing experience ten fold.
Chris
The product is absolutely amazing
The product is absolutely amazing. Great feel on the screen. Wish I bought it earlier. A++
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