The tea is the absolute best ! we order it every time we are in the UK as we don’t have anything as delicious as the vanilla black tea in the United States. And we have looked and looked for somethin... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
excellent tea quality! very lovely, knowledgeable and dedicated staff. even in the case that something isn’t quite right, they’re always keen to find a quick solution. brilliant shop! also online orde... Näytä lisää
I absolutely adore this tea company and have ordered two large shipments since returning from our trip to Scotland last year where we first tried their products. I now have my friends and family hooke... Näytä lisää
What a special place it is. I used to come to the Bruntsfield shop before it closed and having visited the Leith one recently I remember exactly why I was so drawn to this space. It offers such a uniq... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
We source the finest single-estate teas and create unique hand-crafted blends at our Edinburgh Tea Factory in the historic port of Leith. Our blends are created from scratch and are inspired by our Scottish heritage; every blend tells a story bringing together the finest natural ingredients and flavours. Our single-estate teas are traded directly where possible and we are proud of the personal relationships we have made with tea growers and producers around the world.
Yhteystiedot
11 Leith Walk, EH6 8LN, Edinburgh, Yhdistynyt kuningaskunta
- 01315544640
- sales@pekoetea.co.uk
- pekoetea.co.uk
4,9
Erinomainen
719 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great experience
Great selection of teas - they taste fantastic. Lovely shop. Friendly and knowledgeable staff. Looking forward to purchasing more and visiting again. Thank you.
25. maaliskuuta 2026
The tea I received was as described.…
The tea I received Was as described in the advert and the taste was very good. I have had several different brews and would recommend all of them to others.
2. maaliskuuta 2026
Great quality tea
Great quality tea, delivered with a handwritten note which was a nice and unexpected touch.
26. helmikuuta 2026
Love ordering from these folks since I…
Love ordering from these folks since I first had their tea in Glasgow a few years ago. They are always helpful and friendly. The whisky teas invariably make me happy.
24. helmikuuta 2026
Great selection of teas!
Super quick delivery! And a lovely selection but I was looking for a specific one that I had tried at Gleneagles. Easy to find on the website and enjoying a lovely cuppa!
27. helmikuuta 2026
Great little local store
Friendly service, good selection of reasonably priced refill teas.
30. tammikuuta 2026
App easy to use and fast delivery
App easy to use and fast delivery. Love the tea. My cafe sells it.
30. tammikuuta 2026
Nice ambience and excellent marketing for so-so tea.
The ambience of the shop is very nice, the person serving me did aa great job telling me about the different types of tea, recommending flavours, etc. I'm less impressed with the quality of the tea itself. While the flavour is intense, the earl grey I bought is incredibly bitter even after a short infusion. The tea leaves are also incredibly small and brittle, so the amount of gristle at the bottom of my cup was way more than I would want for the price you pay for tea.
Their branding and customer service is top notch, I however did not much care for the product.
2. heinäkuuta 2025
Vastaus yritykseltä PekoeTea Edinburgh
Hello, thanks for your review. I'm very happy that you had a good experience in-store with our customer service but I'm sorry you didn't enjoy the tea.
I checked your order and it looks like you visited us in July last year so we're a bit taken aback that you are leaving a negative product review 6 months later. I see that you purchased several different types of tea from us including Earl Grey and Japanese sencha and took advantage of our 15% introductory loyalty discount. Were you able to enjoy any of the teas?
We would be interested to know which batch of Earl Grey you had because your description is completely different from what we would expect from our Earl Grey, which is definitely not small leaf and brittle. The batch number will be on the back of the box you purchased. We manufacture our blends by hand in 10kg quantities in our Leith Factory so we take quality issues such as what you describe really seriously.
You are more than welcome to come and see us again in our store or reach out to us by email and we can send you a replacement of the Earl Grey. We prefer to be given the opportunity to resolve any issues before receiving a negative review.
Our pricing is very competitive with our taster boxes working our more expensive by their very nature of taking the same amount of labour to pack 20g as a 250g pouch, which we believe are very reasonably priced.
Again I am very sorry you didn't enjoy the tea.
Jon Cooper
Great tea
Great tea. Great company. Great support staff! A taste of Scotland. Thank you!
5. tammikuuta 2026
Amazing service
Amazing service, great tea and a lovely personal note in the box, would definitely order again. Thank you :)
31. joulukuuta 2025
Beautiful gift…
My sister gave me a gift card so I chose a few items. The order arrived quickly and opening the box really felt like opening a present - it was so beautifully wrapped and packaged! Lovely teas too.
30. joulukuuta 2025
Deserves more than a ⭐️⭐️⭐️⭐️⭐️ rating
I only ordered a small order, but the care taken with my order evidently showed just how much PekoeTea value their customers and each and every order. It arrived beautifully wrapped and presented. With a hand-written personalised thank you note. That's on top of their tea being exceptionally delicious!
I love their Cloudcatcher fruit infusion. It is my favourite blend out of all the similar other blends using the same fruit flavour profile, because it is the only one that doesn't additionally contain hibiscus. Just the real deal ingredients: apple, cherry, kiwi, cranberry and coconut. Tasting perfectly natural and indeed leaving you feeling like you're floating on a cloud. Sometimes I open the tin just because the smell alone is heavenly.
Thank you so much and keep up the incredible tea blending!
Happy sipping!
30. joulukuuta 2025
Pekoetea Edinburgh delivers a…
Pekoetea Edinburgh delivers a delightful tea experience with rich flavors and thoughtful blends. The packaging was charming, and everything arrived fresh and ready to enjoy. It's a lovely choice for anyone who loves exploring quality teas.
28. joulukuuta 2025
Oma-aloitteinen arvostelu
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.