Good product, sizing was an issue with short and shorts I bought. Also annoyed at the return costs & process was not great, return your product and then mail customer services with your tracking numbe... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Bought the sea foam polo, great quality, fits true to size. Will definitely order more clothes from Peckham Rye in the future
Beautifully made linen double breasted jacket. Top quality fabric and sharp tailoring. Arrived in Peckham Rye suit carrier for that extra luxe, VIP feel. Feels very modern, and on-trend, but with... Näytä lisää
Two buttons fell off of the blazer on its first wear, there’s also no lining in the blazer. For the price, one would be better off purchasing from Hackett or any of the high street suit companies. T... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Peckham Rye traditional British menswear tailoring. Tailored through tradition, Styled for today. Peckham Rye, since 1795.
Yhteystiedot
Centro 4, Mandela Street , NW1 0DU, London, Yhdistynyt kuningaskunta
- info@peckhamrye.com
- peckhamrye.com
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Bought the sea foam polo
Bought the sea foam polo, great quality, fits true to size. Will definitely order more clothes from Peckham Rye in the future
★★★☆☆ 6.5/10
★★★☆☆ 6.5/10
Nice design, but quality and customer service need improvement
I recently purchased a tracksuit from Peckham Rye. Overall, I'd give the experience 6.5/10.
The design is probably the strongest part. I really like the look of the tracksuit — it's clean, modern and understated, and the style is different from the usual sportswear brands.
However, I was expecting a little more from the quality. It's decent and perfectly wearable, but personally I don't think it's on the same level as brands such as Nike, Polo Ralph Lauren or Hugo Boss. I'd put it slightly below those brands in terms of the overall quality and finish.
Unfortunately, the customer-service experience also brought my overall rating down. I was initially told that a 15% refund would be processed because the promotional code hadn't worked at checkout. I later received conflicting information regarding the refund, which was disappointing and frustrating.
I was genuinely considering becoming a returning customer, as I do like the brand's designs, but the way the situation was handled has unfortunately affected my confidence in the company.
The tracksuit itself is decent and I like the design, but for the price I expected better quality and a smoother customer-service experience.
Overall rating: 6.5/10.
Not quite sure it's up with the others..
Good product, sizing was an issue with short and shorts I bought. Also annoyed at the return costs & process was not great, return your product and then mail customer services with your tracking number, other competitors at similar price points (Reiss, Raith) have smoother processes, would think twice about purchasing again from PR sadly.
Amazing service from start to finish
Amazing service from start to finish. Would use again.
So impressed on how quickly I received…
So impressed on how quickly I received my order and the quality of the product was amazing, fantastic independent company and will 100% return to buy more
Stay away from this company item was…
Stay away from this company item was not delivered and have refused a refund for 4 months absolutely unacceptable and poor service will never use them again
Great service and product have already…
Great service and product have already ordered another few bits
Awful service from this retailer
Awful service from this retailer, would not recommend them one bit.. Their courier left an order outside on busy junction and was stolen.. Courier acknowledged they shouldn’t have left it there, but Peckham Rye won’t send out a replacement! Steer clear of this cheap clothing brand
Excellent item...
Excellent item, very pleased with the construction, the fit, the attention to detail (eg. the buttonhole in ther lapel, which you don't often find these days) and especially the sale price (a true bargain). Recommended
Really great products and service
Really great products, top quality, superb service!
One of the items arrived slightly damaged, they sorted it out no quibble, no cost. Had a replacement a week later.
The quality of the garments is unbelievable. I'm so happy!
amazing item and brilliant service
Never Again
I received a Mac in what I would describe as 'shop soiled' condition (so would any normal retailer). Covered in creases, some very deep and pronounced, that would not drop out. I was then sent instructions on trying to steam them out with an iron! An item for £80 and the customer gets subsequent instructions in trying to bring the mac to a fit merchantable quality. I suggested professional cleaners which they didn't want to pay for. So item returned. It took 17 days (13 working days) to get my £80 back. They kept my £4.99 for postage. Any decent retailer would have refunded immediately on seeing the rubbish that was sent out including the postage. The usual meaningless fauxpologies. Unfortunately, I suspect some other unwary buyer will get caught out. But I won't from this company ever again.
ABSOLUTELY DREADFUL
ABSOLUTELY DREADFUL - ZERO COMMUNICATION. Do not expect any communication with the customer service team. I have now messaged them 6 times with no response. I ordered a tracksuit of which arrived in US POLO ASSN BAG and absolutely stunk of gardening products (fertiliser/ manure). The lack of responses to the reviews left on Trustpilot is a clear sign of poor customer care. Any returns are paid for at the customers expense of which refunds can take up to 15 working days. Utterly dreadful experience. AVOID AVOID AVOID.
failed delivery and poor communication…
failed delivery and poor communication since.
I have been chasing for updates and a refund considering its nearly been a month since my order.
really disappointed with the lack of response.
Really Quick delivery
Really Quick delivery
Great product.
Needed to swop a size and refund was processed quickly
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