Professional Darts Arvostelua 

Absolutely disgusting behaviour, as a disabled person I contacted them sometime ago asking them for help and advice before applying for tickets. Well guess what not even a reply thanks for your email. The last time I was able to go over 60-70% of customers in the disabled section we not disabled just using family disability cards to gain tickets. They don’t want to know anything but make quick money. They don’t give a Toss about disabled misfortune people DISGRACE.

I joined PDCTV to get priority access to tickets which I did receive for the world championships.
However 14 minutes after it opened there were still 35,872 users in front of me in the queue, with each user able to buy up to twelve tickets. By the time I got to the site all table seats were gone,only stand and hospitality left. Many tickets are available on resale sites though.
I also registered for tickets to the Premier league, Masters and Matchplay and was told I am in the second window for tickets but could be in the first if I joined PDCTV? I am already a member?
I sent two messages to PDC and PDCTV and got the same automatic respone stating"we do not support ticketing information."
PDCTV push priority ticket access to sell their subscriptions but dont help with it.
I found the customer service number for them and called twice it is only a recorded message and answer phone left two messages no reply yet.
I have cancelled my subscription but cant remove my credit card details just hope they dont take it again next year as there is no way to contact them when you want an answer about anything.

We use the 4.99 subscription and for most tournaments have to use a VPN to watch anything because it's being shown by a different provider in my country. Customer service is diabolical. What is the point of offering a service you mostly can't even provide because of licensing agreements in most European countries? Also, the coverage cuts back in after the ad breaks, half way through the leg. Every single tournament there is something with the streaming that goes sideways. Offer a good service, or offer nothing.

Scam. You’re forced to buy a membership, otherwise you can’t get any tickets for the championships.

Only bought it for access to tickets to the ally pally, do not bother, you won’t get them. Service itself is completely useless. Have cancelled the renewal and they continue to try and charge my card 🙌🏻👍

Legalised extortion.. Paid £49.99 annual membership to get darts tickets. Of course these were sold out! Then 12 months later, without any warning PDCTV take another £49.99. I tried to cancel membership but like others who have left reviews you are unable to do this. You then contact customer services who eventually get back to you to tell you that 1) No we don’t remind you of renewal (I wonder why that would be?) and 2) You’re not having your annual subscription back. So paid 2 lots of £49.99 and received in return absolutely sweet f&@$ all. Be very careful, their ridiculously unfair T&Cs allow them to literally do what they want. Shame the system doesn’t allow me to give zero stars.

Paid for annual membership in March and today it's telling me I need to subscribe to watch.
No customer service avaliable and no fast response to tickets.
Missing out in watching events that I have paid for.

I can't login to my account and their reset password option doesn't work. I've emailed numerous emails addresses of theirs with no response. No way to cancel my subscription so I'll have to contact my bank.
Original reason I joined was to get early tickets, I set the reminder options but never received it. Tickets were sold out before I had chance to book. I want a refund really, they have been shockingly bad.

We use the £4.99 monthly subscription and it’s ok if you’re a darts fan. Had an issue with payment and had to write a fiver off twice. It’s true what people say customer service is non existent.
In between games it’s 2 minutes 40 odd seconds of the view from a drone flying around some random german town.
Very very weird. But I’m a darts fan and am grateful someone is showing these tournaments all beit amateurishly. It’s better than nothing.

Upgraded to 3 stars as this was finally sorted but required me to reregister.

This was ok until today. Tried to log in and got a 'username or password incorrect'. Emailed customer service and got a reply saying they had a server update and I would need to reset password or re-register.
Password reset doesn't work, I have not attempted to re-register as that is unlikely to link to the subscription I paid.
Have emailed again requesting it is resolved or refunded.

ABSOLUTE FRAUD. NO UK LIVE COVERAGE. SHAME ON YOU!!!!!!!

Joined the service thinking I would be able to watch the premier league. But of course if you are in the uk you vent watch it because they have sold the rights to sky.
But of a con tbh. Cancelled immediately.

The idea of being able to watch more darts seems great right? Well it is but you wont be able to do it in this app.

Screen dont full screen, live streams constantly reset and then jump to random points in the stream.

I got suckered in to a yearly sub thinking this utter nonsense in 2025 wouldnt happen.

Customer support are less than useless its laughable.

Took out a subscription in 2024 hoping that the early access for subscribers would allow me to purchase tickets to the events. Absolutely no chance ! No tickets available. Adding insult to injury the subscription auto renewed ( it’s hidden in the T’s & C’s ). You are not given any notice that your subscription is being renewed and refunds are not given. AVOID

I have recently emailed this company 7 times at their email address asking them to turn on auto renewal in my account, as there is no option for me to do so myself on their website after initially turning it off.

They have ignored every single one of my emails, so they have non existent customer service.

I have decided that I will just let my subscription expire and I will not be renewing it if they continue to ignore my emails.

What else can I do and what exactly would they have me do otherwise?

Clearly their customers are of no consequence whatsoever to them.

Took out a UK package on PDC TV to watch PDC championships live. After about an hour of searching I realised there was no live coverage. I cancelled my subscription. I contacted PDC TV twice to ask for a refund and didn't get a reply on either occasion. Save your money.

I would avoid them.

I purchased annual membership in 2024 with the hope to buy tickets throughout the year however this was not possible as even with the early window to get tickets majority of the tickets were gone when I finally got access.

To add insult to injury I have now been charged for annual membership again as it auto renew without them sending any reminders !!

Terrible service, avoid

Well done Luke pity mvg didn’t know how to say your name he, him, ?what a sad loser bk to England it would’ve been nice for mvg to have said his name well mvg may have to say it in future 👍 he

Rubbish rubbish rubbish

Semi Finals and the website goes down and we cant watch the darts after paying a subscription fee. And then dont even announce what to do on their website. I had to find the solution i.e. use their poxy app, on the Sun website. Rubbish rubbish rubbish

The main benefit of buying a PDC annual pass for £49.99 is the priority access it gives you when buying tickets for live events. But it’s an absolute con because it’s so ridiculously over subscribed.

£50 later and hours waiting in the priority access ticket queue to be told there’s no seats left! This has happened on 2 separate occasions - one of which they sent a message during the queue saying 500,000 bots were in the system trying to buy all the tickets. They need to sort this out. Real fans losing out to bots who put the tickets for hundreds of £s on resale sites. If I had known I couldn’t get tickets I’d never have bought the pass - and they are refusing to acknowledge there’s any issue and offer a refund. They give out too many passes and don’t have control of bots