Payarc Arvostelua 

To me this company is shady. Opened account with them on 05/26/2023, thought was to complicated, closed account on 06/27/2023. On 03/04/2024 they withdrew $500 from my account. Called them was told someone would call me back, guess what they didn't. Called again the next day. Told same story, this time was sent email later that day, saying that was "early cancellation fee". Sent me copy of there rules cancel before 3 year contract up, subject to cancellation fee. If cancelled in first 45 days, no fee. My addition looked like 31 days. Brought this to their attention. They agreed, but i would have to wait till the end of the month to get my money back!!!
B@##%^&*!! BEWARE!!! They waited almost a year, and was totally wrong, now i have to wait a month to get my money back!!

Pay Arc approached me with a partnership opportunity. I thought it was a decent opportunity. I decided to engage, hire a vp of partnership to make sure the agreement would be facilitated properly, sent the contract over to legal, only to be unprofessional ghosted. It’s basically fraudulent inducement of a contract. It cost me thousands of dollars, just to be led on and lied to. So beware of their practices.

They are quick to onboard your company, then service vanishes. Car not present, the system rejects repeat client cards. We were told we could do international cards but call first and that Canada would not be a problem, well we can't process that Canadian card. We have multiple messages into support and to the account representative and SILENCE except one automated message saying support got an email. Still waiting.....

John B. & Krista are wonderful to work with. After calling 3 different payment processing companies & looking at reviews online I knew payarc was the best option. As someone who works in sales I appreciated his straight forward & friendly approach.

Terrific customer service and agent support! Product, pricing, easy and transparent payment processing! Payarc is a pleasure to work with.

Fantastic Customer Care & Tech Support! Phone is picked up quickly and smart people get things done! This is the way all companies should be taking care of business!

It's always wonderful working with PayArc. Their support is friendly and knowledgeable and the hold times are quick.

They are very courteous and well-knowledgeable, always ready to help me when I have a question or a problem. their fees are very competitive and a lot lower than other CC processing companies.

PayArc Support is great and all the staff are knowledgeable on how to resolve my problems, when I call in each time.

Maia was awesome. She solved an issue quickly and went beyond expectations by asking for a high-ticket to be raised all in the same call.

Payments are processed quickly and easily. Their support team always respond promptly to emails and pick up the phone when you need them the most on weekdays and weekends!

The team at Payarc is always on point. Great to work with.

Our company has worked with Payarc for years now and I have nothing but great things to say about them! They updated their website a while back and it's honestly so much better and so easy to navigate through. Their customer service is exceptional and Sonia and Robert (among others) are very helpful on the phone. They are great at offering solutions and always seem happy to assist me and my colleagues.

Great service

Best peocessing rates and customer support!

As an Independent Agent in Payments I represent four different ISO’s/Processors and I must say that the customer service and support that I get from PAYARC is outstanding. They help me deliver excellent support to my merchants on a going basis, which is crucial in this industry.

I absolutely love working with PayArc. They are extremely quick in answering all of my questions and research to make sure all of our merchant's questions are answered. Whenever I have a new merchant to place at a processor, my first thought is PayArc!

Worst company ever. Opened an account. We opened it in anticipation of opening and did a couple transactions. So in the beginning our account had minimal transactions and volume. We went live two months later and volume started. Our website accepts credit cards obviously but the website didn’t have the controls set that the merchant processor set and we had two transactions go over our transaction limit. We were awaiting our programmers to block purchases over x amount to comply but two snuck through. They rejected them cost us that money plus we delivered the goods to customer but now don’t have the money from customer. Then held deposits and shut our account down with no call or warning. Never do business with them ever. They are not proactive in working with their clients nor do they care. We tried to explain and they also wouldn’t allow us to talk to risk. What a joke. Beware.