Paterson London Arvostelua 15

The lowest rating on here is unfortunately one star but this company deserve no stars. Firstly they are not a London based company and adopt the same questionable tactics that Chinese sites do which is why I dont use overseas companies. The marketing video showed a 2 piece trouser suit which looked good quality and so I ordered it. What arrived was a very cheap looking outfit which no way looked liked the marketing video. The main problem was it was at least 3 sizes too small. Then came the unethical business tactics when I asked to return it for a refund of £35.95p. All I received was keep the item and they would give me 15% refund. I challenged back as I couldn't fit in the outfit so why would I accept that, so the refund rose to 25%. After 10 emails and threats to expose their tactics I got a £30 refund but no customer should have to go through the hurdles I did. Their website offers a returns policy but dont be fooled. So the outfit is now in the bin and I am £5.95 out of pocket for my troubles. There should be some protection for consumers from these rogue companies

This is an update after my last review about Paterson London. After goodness knows how many emails and offering me 15%,25%,30%50% and now60% off of a dress that is absolute cheap trash.Poor quality material , appalling stitching not fit for purpose! They think they are doing me a favour in giving me a percentage off of something that should never have been sold in the first place! To say I’m annoyed is an understatement. I do not on any circumstances recommend this company!

If I could give his company no stars I would. Shapeless baggy dressing cheap material too large. I asked how to return. First they offered me 10% to keep the dress then 25 and 35% admitting finally that the clothes come from Asia. They are not the London firm they make out to be but a con even worse than Temu and Shien because at least those companies sell cheap clothes, whichPaterson does not, Paterson pretends to be a British company and whereas T and S have a returns system . it would cost more to return to Paterson than the clothes are worth. An illegal rip- off.

How l wish there was a no star option, l thought l was buying from a LONDON UK company, l had checked the website out first, the two dresses l ordered were 'originally' £65 each but there was a sale on so l ordered two for £57.51, it was a while before l realised the company isn't in London but somewhere overseas, even tracking is difficult to follow, my dresses eventually arrived and l was thoroughly disappointed, l could have bought them on Temu for around £7.00 each, there's no paperwork included in the parcel regarding a return and reading the reviews (too late) on here about how difficult they are being if you do try to get money back l just won't bother, in future l will just stick to Temu, l know if l have a problem there they are at .east fair and offer refunds and returns.

I regret not checking out this website sooner. I ordered two items. I waited a very long time for delivery, and when it arrived, I couldn't believe my eyes!
Total Chinese crap!!!
The photos on their website are the opposite of what I got.
Dirty! Smelly! No tags! And the quality? My floor mop is better quality!
I'm currently fighting for a refund! Ridiculous questions and delays on their part!
Do not order from this site!!!

I so wish I'd read the reviews before ordering a dress from this company. It obviously comes from China and the one I received is NOTHING like the photo.
What a total rip off, it's basically Temu tatt.
I will try for a refund but I won't hold my breath.

Disgusting shapeless dress in shoddy nylon fabric. Wouldn't even use it as a duster. A complete RIP OFF!!

This company is selling on behalf of companies in Asia so you have to wait weeks to receive delivery. I can’t comment on the quality of the dress I ordered as after 3 weeks I still don’t have it despite contacting them by email a number of times. I will not use this outfit in the future, they are not what they seem.

Just Recieved the Colleen 2 piece set - never seen such a cheap material, certainly don’t look like the advert !! Not worth the money- absolutely tacky and cheap with no care stitching- will not be ordering from this company again!!!!!!!

I regret so much buying from this company. Material very poor quality and not as shown in advert (totally different pattern). Long wait for delivery and frankly only an item I will wear when doing jobs around the house or crafting

Very poor material, not a london company. Scam.
Return at you own expense to china.
Totally unacceptable

Terrible quality and nasty fabric. Avoid at all costs. Waste of money as returns are at purchasers expense, and to Asia.

I honestly thought I had researched this company before purchasing I am normally really careful, don’t be fooled by the website this is Chinese rubbish my dress is dreadful quality !

I believe this is now a scam company. I have not received my goods although they keep sending me emails saying my package is on the way. The tracking number is on the way from China. Beware. I will be reporting this Company.