Photos ordered 30/05 required for passport appointment on 5/06. Paid £11.95 for express delivery. Photos not received by 4/06 so sent message to customer service who did not reply until a week later.... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
The service was very quick but when I submitted the photos the UK Passport Office (PO) rejected them due to shading on one side of my face. I then discovered that I could take a 'selfie' myself and su... Näytä lisää
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Paid for Passport Photos thinking this was a legit company that had correct directions on how to have someone take your photo using the systems website biometrics. Wrong! Went to Walgreens to... Näytä lisää
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Had to take multiple photos all rejected for various reasons. I followed the instructions each time. After about the 4th or 5th submission and a month later… I finally gave up.. I think they are a sca... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Take Your Passport and Visa Photos Online. Get your perfect biometric photo (compliance guaranteed). We are all about convenience and speed when it comes to your photos.
Yhteystiedot
185 Great Neck Road, 11021, Great Neck, Yhdysvallat
- support@passportphotos.com
- passportphotos.com
1,6
Huono
76 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 20 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
No Need to Leave Home
I didn't have to leave my home to get my passport photos taken, thanks to this service. The process was simple and easy, and the photos were compliant with all the requirements.
24. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä PassportPhotos.com
Thank you for taking the time to leave a review for us here at UK Deed Poll.
We really appreciate the positive comments.
We are pleased to see that the hard work put into the process we have here has had a positive outcome for you and you have received what was rightfully yours.
Many thanks,
The team at Passport Photos.
DO NOT USE!!
Didn’t want to give any stars…Never got a digital photo or an email at all!! I have sent 2 emails and no one has responded but of course they CHARGED my CARD! I am going to write bad reviews on them everywhere I can if this is not revised today.
9. marraskuuta 2023
Oma-aloitteinen arvostelu
So Easy and Convenient
I couldn't believe how easy and convenient it was to get my passport photos using just my phone. I didn't have to go to CVS, Walgreens, or UPS, and the photos turned out great.
4. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä PassportPhotos.com
Dear Nevil, we hope you are well.
Thank you for taking the time to leave a review on our service.
We would like to take the time to thank you for letting others know of your experience, we appreciate all your support.
Many thanks,
The team at PassportPhotos.
I never received my digital order or…
I never received my digital order or confirmation email but my credit card was charged. I have been emailing their support people all day without any resolution. There is no phone number to call and I keep getting emails requesting the same information over and over telling me they are unable to locate my order. I will never be using this service again
30. elokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä PassportPhotos.com
Hi, I hope you are well.
We have investigated this and can see that you had issues receiving your digital passport photo.
This issue is due to you inputting your email address incorrectly.
A member of our team spoke to you regarding this and had it amended to the correct email address.
They then sent the confirmation email to yourself and sent an extra email with all 3 pictures on to make sure you definitely received this.
Many thanks,
The team at Passport Photos
Dont touch this company
Dont touch this company. They are a con. Photo was not good enough quality for the passport office and took nearly a month to get a code. And just in case (like they said below) I don't have an order with them, I have the number if you need to check and records of 5 emails as there is no phone number. Just avoid these conmen.
25. heinäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä PassportPhotos.com
Hi, I hope you are well.
I am deeply sorry to hear you are facing issues with your order.
I can assure you are support team are ore than happy to help with this.
Please can you contact them at support@passportphotos.com and include your order number so they can take a look at this.
Many thanks,
The team at Passport Photos.
i was happy
I was happy to see that my photos were approved, this service is great!
20. kesäkuuta 2023
Oma-aloitteinen arvostelu
Top-Notch Quality
I recently used for my passport photos, and I couldn't be happier with the results. The process was super smooth, and the quality of the photos was top-notch.
20. kesäkuuta 2023
Oma-aloitteinen arvostelu
Excellent Service
The customer service was excellent. I had a few questions and the team was quick to respond and very helpful. I would recommend this service to others.
18. kesäkuuta 2023
Oma-aloitteinen arvostelu
Hassle-Free Process
I was dreading the process of getting my passport photos taken, but this service made it hassle-free. The photos turned out great and the turnaround time was fast.
17. kesäkuuta 2023
Oma-aloitteinen arvostelu
I never received anything from this…
I never received anything from this company. I tried the "contact us" with no replies. The only thing they managed to do is take my money.......and that was quick. Scam
25. huhtikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä PassportPhotos.com
Hi, I hope you are well.
Thank you for taking time to leave us a review, our team take on this feedback very seriously.
Please can you contact us at support@passportphotos.com and include your order details and shipping address.
A member of team would be more than happy to help.
Many thanks,
The team at Passport Photos.
Cool Technology
Cool technology, got to take a ton of shots before deciding on the one I liked. Can't do the same at CVS.
1. kesäkuuta 2023
Oma-aloitteinen arvostelu
I just received a letter from the…
I just received a letter from the passport agency rejecting my photo and requesting I get it retaken. Very disappointed.
12. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä PassportPhotos.com
Hi Aaron,
Thank you for leaving a review on our service.
I have looked into this and can see you purchased a US shipped passport photo 03/17/2023 03:09.
I can see that a member of our team has provided you with a link to re-take your image.
I am sorry to hear your initial image was not accepted, please contact support@passportphotos.com and a member of our team will be more than happy to help.
Many thanks,
Passport Photos Team
Rated one star as couldn’t put no…
Rated one star as couldn’t put no stars!
If you need photos in a hurry, do not use this service as the photos are dispatched late and using slower delivery service than paid for.
Total rip-off
Requested refund
9. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä PassportPhotos.com
Hi, hope you are well.
We are deeply sorry to hear you faced a delay, all our orders are sent via tracked shipping that usually arrive within 3 working days after shipment.
However we have had no correspondence from yourself to notify us on this issue.
Please email support@passportphotos.com and a member of our team will help proceed further in assisting you and fixing the problem.
Many thanks,
The Team at Passport Photos
Piece of nonsense - I cannot even save the document as a jpeg file
Waste of my money
7. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä PassportPhotos.com
Hi, hope you are well.
Thank you for leaving us a review.
We are sorry to see you cannot save your picture as a JPEG.
We have a set of instructions guiding you through the process however, you have not contacted us about this issue.
Please email support@passportphotos.com and a member of our team will help proceed further in assisting you and fixing the problem.
I really liked being able to take my…
I really liked being able to take my own passport photo. The ones they take of you look horrible! This was super easy and turned out great!
4. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä PassportPhotos.com
Dear Sir/ Madam, we hope you are well.
Thank you for taking the time to leave a review on our service.
We would like to take the time to thank you for letting others know of your experience, we appreciate all your support.
Many thanks,
The team at Passport Photos.
Payment through LINK could be better
Payment through LINK could be better. It is unclear if payment was processed or not.
4. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä PassportPhotos.com
Thank you for taking time to leave us a review.
We always appreciate feedback from our customers.
We have took note of this and will do what we can to have this improved for future customers.
If you require any support from our team, please contact support@passportphotos.com and a member of our team would be more than happy to assist you.
Many thanks,
Passport Photo Team.
I might give this service five stars…
I might give this service five stars after I try printing the photos. Taking the photo and having it verified was very easy, and the instructions provided with the photo were easy to follow. This is a great service since so many CVS stores in NYC no longer take passport photos.
2. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä PassportPhotos.com
Dear Sir/ Madam, we hope you are well.
Thank you for taking the time to leave a review on our service.
We would like to take the time to thank you for letting others know of your experience, we appreciate all your support.
Many thanks,
The pricing is not clearly stated
The pricing is not clearly stated. Initial pricing indicates $16.95 and free shipping and then on my payment statement I see they charged an additional "Print and Ship" service charge for $14.96. Not legit.
1. toukokuuta 2023
Oma-aloitteinen arvostelu
Easy peasy!
This website was easy to use and very user friendly. It has tips on what to and not to.
30. huhtikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä PassportPhotos.com
Dear Sir/ Madam, we hope you are well.
Thank you for taking the time to leave a review on our service.
We would like to take the time to thank you for letting others know of your experience, we appreciate all your support.
Many thanks,
Convenience of not having to go…
Convenience of not having to go anywhere to have this picture made for my passport. And for the site to tell me, for example to remove my glasses.
28. huhtikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä PassportPhotos.com
Dear Sir/ Madam, we hope you are well.
Thank you for taking the time to leave a review on our service.
We would like to take the time to thank you for letting others know of your experience, we appreciate all your support.
Many thanks,
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