Parts arrived with minimal drama, (FedEx screwed up again).Cost and shipping time was reasonable. I cant tell if the board works, I haven't had time to install it yet. I probably would have given 5 s... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I needed some parts for an ice maker. The oem parts had been updated and were available on PartsFE. The wiring was going to be different and had me a bit concerned. The PartsFe replacement parts came... Näytä lisää
Yritys on vastannut
You are one of the few companies that carry what I was looking for. I submitted 2 separate E-mails requesting a receipt. No response. I clicked on a bar that read "Check Order Status or Print Invo... Näytä lisää
Received an oven element in a too-flimsy box with a missing bolt tab at the end. A second element was received, bent beyond use, in same too-flimsy box model. A third element received, again bent, thi... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
PartsFe is a leading supplier of commercial restaurant equipment parts, serving businesses, service technicians, and facility operators across the United States. With an inventory of over 1,00,000+ parts, we offer replacement parts for dishwashers, fryers, griddles, grills, ice machines, ovens, plumbing systems, and more. We understand that equipment downtime can disrupt operations and impact profitability. That's why we provide same-day shipping on eligible in-stock items across the United States, helping customers get the parts they need, when they need them the most. Our commitment to customer satisfaction is backed by secure payment processing, easy 30-day returns, and dedicated support available 24/7 via email. Operating Monday through Friday from 8:00 AM to 5:00 PM CST, our team is focused on delivering a reliable purchasing experience built on quality, speed, and service. At PartsFe, keeping commercial kitchens running efficiently is our priority.
Yhteystiedot
700 Nicholas BLVD Suite 105, 60007, Elk Grove Village, Yhdysvallat
- +1 866 863 0907
- contact@partsfe.com
- partsfe.com
4,2
Hyvä
256 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
GREAT SELECTION AND PRICES.
25. toukokuuta 2026
Vastaus yritykseltä PartsFE
Thank you for sharing your experience! We're pleased you found our selection and prices to your liking. We truly value your business and hope to serve you again in the future!
Vastaus yritykseltä PartsFE
Thank you for sharing your experience! We're pleased your order was smooth, well-priced, and delivered quickly. We truly value your business and hope to serve you again in the future!
great customer service
1. tammikuuta 2026
Vastaus yritykseltä PartsFE
We sincerely appreciate your review and support! It's great to hear you had a positive experience with our customer service. Thank you for choosing us, and please shop with us again!
Great service and fast delivery!
18. toukokuuta 2026
Vastaus yritykseltä PartsFE
We sincerely appreciate your review and support! It's great to hear you were pleased with our fast delivery and service. Thank you for choosing us, and please shop with us again!
Great experience with customer service…
Great experience with customer service representative.
13. toukokuuta 2026
Vastaus yritykseltä PartsFE
Thanks so much for your kind feedback! We're happy our customer service representative provided a great experience. Your support means a lot, and we look forward to helping you again!
Great experience
Great experience. Got the parts next day. Easy checkout just awesome.
14. toukokuuta 2026
Vastaus yritykseltä PartsFE
Thank you for your kind review! We're happy everything went smoothly with quick delivery and easy checkout. We appreciate your support and look forward to your next visit!
Parts arrived with minimal drama
Parts arrived with minimal drama, (FedEx screwed up again).Cost and shipping time was reasonable. I cant tell if the board works, I haven't had time to install it yet. I probably would have given 5 stars if not for the annoying site pop-ups, and excessive emails.
13. toukokuuta 2026
Vastaus yritykseltä PartsFE
Thank you for your feedback and support! We're glad parts arrived and shipping was reasonable. Sorry for carrier delays and note your comments we appreciate you shopping with us!
Good experience
Part was delivered fast! Worked perfectly. Ice machine is back in action.
12. toukokuuta 2026
Vastaus yritykseltä PartsFE
Thank you for your review and support! Great to hear the fast delivery and perfect fit got your ice machine running again. We truly value your trust welcome back anytime! We look forward to your next visit with us.
The part showed up curled into a U…
The part showed up curled into a U shape. When I contacted them with pictures of the box with no damage, but a picture of the U shaped tube. All they said was that I needed to contact the shipping company. BUT, the shipping company did nothing wrong!!! It was the person who packaged the part, since the box wasn't even damaged!!!!
Next, according to the website and the invoice. The parts were supposed to include the compression nuts and sleeves. When I asked about that, they said I ordered another part. Hard to believe I could order another part when both told me they were included in my order.
Niether of those conserns seemed to concern them. Not very happy with their assistance.
7. huhtikuuta 2026
Vastaus yritykseltä PartsFE
We are sorry to hear you were unhappy with your experience. Upon reviewing the order history, we can see that you reached out to report the concern, and our support team requested pictures on 05/01/2026 in order to investigate and resolve the issue for you. Unfortunately, we did not receive the requested photos afterward.
We also want to clarify that we never instructed you to contact the shipping company. As the seller, we are responsible for helping resolve issues related to the order.
We understand your concerns regarding the shape of the part and the included hardware. We were awaiting the requested information so we could continue assisting and determine the best resolution possible.
Vastaus yritykseltä PartsFE
Thanks so much for your feedback! We're happy the OEM part met your expectations and offered great value. Your support means a lot—hope to see you shopping with us again!
I needed some parts for an ice maker
I needed some parts for an ice maker. The oem parts had been updated and were available on PartsFE. The wiring was going to be different and had me a bit concerned. The PartsFe replacement parts came quickly by mail, and had excellent instructions on the new wiring, and had all the adapters, wires, etc. included. The repair went smoothly and my ice maker is up and running again. More importantly, my wife is very happy again with the ice maker and very impressed with me! Thanks
6. huhtikuuta 2026
Vastaus yritykseltä PartsFE
Thanks for your great feedback! We're glad the ice maker parts and included adapters made the repair easy and successful. We appreciate your support and look forward to your next order!
Vastaus yritykseltä PartsFE
Thank you for your kind review and support! We're glad our service and return policy met expectations. We truly value your trust and look forward to serving you again soon.
Great price and fast delivery
6. toukokuuta 2026
Vastaus yritykseltä PartsFE
We truly appreciate your feedback and support! It’s great to know you had a smooth experience with both pricing and fast shipping. Thank you for your trust, and we look forward to your next order.
Reliable
got what i needed in a timely matter, worked fine and was at a good price
27. huhtikuuta 2026
Vastaus yritykseltä PartsFE
We sincerely appreciate you taking the time to share your feedback! It’s great to know the part met your needs and arrived in a timely manner at a good price. Thank you for choosing us, and we look forward to your next order.
pay for next day deliver and took Moree…
pay for next day deliver and took Moree time
27. huhtikuuta 2026
Vastaus yritykseltä PartsFE
We appreciate your feedback and your business. Upon reviewing the order details, we can see the order was submitted on Apr 24, 2026 at 3:32 PM CST as a next-day delivery request, which was after our daily shipping cutoff. As outlined in our shipping policy, we do not process or deliver orders during weekends or holidays, so the order shipped on Monday, Apr 27, and arrived the next day on Apr 28. Thank you again for shopping with us, and we hope to serve you again soon.
Best company...
30. huhtikuuta 2026
Vastaus yritykseltä PartsFE
Thank you for the wonderful review! We’re grateful for your trust and support. It’s always our goal to provide the best experience, and we’d love to serve you again!
I like the prices
I like the prices, but I received the wrong part, and now not in stock,I will keep using your company for now.
28. huhtikuuta 2026
Vastaus yritykseltä PartsFE
Thanks for sharing your experience. We apologize for the wrong part and inventory issue, but we’re grateful for your continued trust and look forward to helping you again soon.
Fast shipping and good prices
Parts FE had the parts available and fast shipping and best price. Would recommend them.
30. huhtikuuta 2026
Vastaus yritykseltä PartsFE
We appreciate your kind words! It’s great to hear you were pleased with our prices and fast delivery. Thanks for recommending us, and we’d love to help again anytime!
Olivia's help with verification of a…
Olivia's help with verification of a part waa great. It was nice to get the same agent the next day. Didn't need to rehash everything.
7. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PartsFE
Thank you for sharing your experience! We’re happy Olivia made the verification process smooth and easy. We’d love to assist you again whenever you need parts.
I expected better customer service
I expected better customer service, they responded to my request but in their time and they did not refund me (until now )in a prudent time, being that the package was lost in FedEx and I have to keep waiting to see if they find it, it is no longer the customer's problem, they must return the money as soon as it is known that it was not going to arrive
Not happy with this company
28. huhtikuuta 2026
Vastaus yritykseltä PartsFE
We appreciate your review and are very sorry for the inconvenience you’ve experienced. We understand how disappointing this situation has been, especially with the shipping delay. Please rest assured that we are in constant communication with the carrier and treating your case as a priority. There is still a possibility that the package will be delivered, but if not, we will issue your refund without further delay. Thank you for your patience and understanding, and we hope to have the chance to earn back your trust in the future.
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