I used to park regularly at this garage; never again! They installed a computer system they don’t know how to use. They didn’t register my car correctly when I parked, and it took me 5 hours and long... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Apparently, when I dropped the car off, the attendant failed to enter the pre paid information into the ticket issuing system which led to some "discussion" on check out. I had to prove I had already... Näytä lisää
Yritys on vastannut
The person who received the car upon arrival registered it with another brand and did not find it upon return and waited for us for 30 minutes while looking for it. Furthermore, for not looking at the... Näytä lisää
Yritys on vastannut
Charged for an oversize vehicle when my Nissan Frontier (17.5') is the same length as a Ford Mustang (17.5') because it's a pickup. Otherwise, valet parking only was a different experience.
Yritys on vastannut
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
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Yhteystiedot
2107 Sansom Street, 19103, Philadelphia, PA, Yhdysvallat
- (215)568-4018
3,0
Keskitasoinen
20 arvostelua
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Parkers beware…
I used to park regularly at this garage; never again! They installed a computer system they don’t know how to use. They didn’t register my car correctly when I parked, and it took me 5 hours and long conversations with customer service to retrieve my car. Others were waiting for an hour for the valets to retrieve their cars; they apparently had inadequate information to find parked cars, and cars were lined up on the street for half an hour or more, because it took so long to register them. They should return to their old paper system!
13. syyskuuta 2025
Oma-aloitteinen arvostelu
Pre paid spot was a SCAM
Pre paid for a spot. Got there and they said garage was full. Tried to cancel it wouldn’t let me. Emailed support and submitted all info to them. Never heard back. Complete scam and waste of time
13. helmikuuta 2025
Very unhappy with parking provider
Would give zero if I could. Had a problem with my parking fee, called provider (2107 Sansom, PHL) several times to discuss. Left detailed, polite messages, never got the courtesy of a reply. Very disappointed. Beware!!
23. elokuuta 2024
Vastaus yritykseltä Parking.com - 2107 SANSOM STREET
Thank you for your review. We appreciate you letting us know. Please reach out to us at customercare@spplus.com to speak to us directly.
Thank you,
Parking.com
It was great to just drop off my…
It was great to just drop off my vehicle and they parked it. I reserved a time and paid for it online. They brought my vehicle to me when I returned.
6. kesäkuuta 2024
Vastaus yritykseltä Parking.com - 2107 SANSOM STREET
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Vastaus yritykseltä Parking.com - 2107 SANSOM STREET
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Vastaus yritykseltä Parking.com - 2107 SANSOM STREET
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
My rating of parking garage on Sansom Street
I was pleased with the cost and the attendants were very nice.
21. toukokuuta 2024
Vastaus yritykseltä Parking.com - 2107 SANSOM STREET
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Vastaus yritykseltä Parking.com - 2107 SANSOM STREET
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Charged for an oversize when only average
Charged for an oversize vehicle when my Nissan Frontier (17.5') is the same length as a Ford Mustang (17.5') because it's a pickup. Otherwise, valet parking only was a different experience.
25. lokakuuta 2023
Vastaus yritykseltä Parking.com - 2107 SANSOM STREET
Thank you for your review. We will share this with the local management team to review. All SUVs, Crossovers, Vans, and Pick-ups that are 181″ or more in length and 70″ or more in height and models that are 75″ or higher regardless of length are subject to an extra charge for parking.
Thank you,
Parking.com
Little desire to work
The person who received the car upon arrival registered it with another brand and did not find it upon return and waited for us for 30 minutes while looking for it. Furthermore, for not looking at the data carefully, he wanted to charge us again.
15. lokakuuta 2023
Vastaus yritykseltä Parking.com - 2107 SANSOM STREET
Thank you for your review. We are very sorry to hear this and appreciate your feedback. We will share it with the local management team.
Thank you,
Parking.com
So super easy and convenient!
So super easy and convenient!! The employee at the parking garage was super sweet and fast.
13. lokakuuta 2023
Vastaus yritykseltä Parking.com - 2107 SANSOM STREET
Thank you for your review, Shannon. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Quick and easy to make the online…
Quick and easy to make the online reservation. Fast in and out of the parking garage.
16. syyskuuta 2023
Vastaus yritykseltä Parking.com - 2107 SANSOM STREET
Thank you for your review, John. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Prepaid confusion at checkout
Apparently, when I dropped the car off, the attendant failed to enter the pre paid information into the ticket issuing system which led to some "discussion" on check out. I had to prove I had already pre paid (found the email on my phone) before they would release my car.
11. helmikuuta 2023
Vastaus yritykseltä Parking.com - 2107 SANSOM STREET
Thank you for your review, David. We are glad everything worked out you enjoyed your stay with us!
Thank you,
Parking.com
Charged for closed garage
Update: they reached out to me and issued a refund. Good customer service follow-up.
I paid $16 for a closed garage and have yet to hear back from them.
1. tammikuuta 2023
Vastaus yritykseltä Parking.com - 2107 SANSOM STREET
Thank you for your review. We will look into this and reach out directly.
Thank you,
Parking.com
The company provided fast and friendly…
The company provided fast and friendly service.
8. joulukuuta 2022
Vastaus yritykseltä Parking.com - 2107 SANSOM STREET
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
onsite emplyees had bad working…
onsite emplyees had bad working attitude, poor communication skills, and insufficient operating experience.
6. marraskuuta 2022
Vastaus yritykseltä Parking.com - 2107 SANSOM STREET
Thank you for your review. We appreciate your feedback and will share it with the local management team to review.
Thank you,
Parking.com
Attendant at parking facility was rude…
Attendant at parking facility was rude and disrespectful. He had no knowledge of online payment. He tried to charge me more money from the pre order payment I paid up front online. Gave him printout of receipt and at first he didn't want to accept it. We had to explain to him about online purchase. Bad customer service
4. kesäkuuta 2022
Vastaus yritykseltä Parking.com - 2107 SANSOM STREET
Thank you for your review. We appreciate your feedback and will share it with the local management team to review.
Thank you,
Parking.com
They went their way to make sure my car…
They went their way to make sure my car was safe I was traveling from NY with some of my products on the hood of my car they made sure that everything wasn’t touched thanks so much
1. toukokuuta 2022
Vastaus yritykseltä Parking.com - 2107 SANSOM STREET
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
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