Solid Overall Experience
First of all, having a system of verification & authentication like this is very important for easing the process.
I believe Kuba, Lorenzo & Lionel did an excellent job of setting expectations & following through. However, at times it can be difficult to trust the process as a first time customer because you have no real assurances along the way. Many times it felt like it just came down to a matter of trust. I hope reviews like this can help that..
Their team did the following very well:
- Documentation review & feedback
- Communication, understanding & willingness to work with my schedule
- Command of multiple languages for very smooth translation
- Solid connections with key people & businesses which makes the process smoother
- I believe their pricing & service is very fair
- Seem like very good people that are very easy to connect with
- Set & met realistic expectations so all had a fair understanding of how to proceed
Some areas that could be improved:
- Building trust prior to traveling to the country. To be honest, I’m not exactly sure how this can be done well. But I feel like this is the biggest hurdle for this type of business. It’s a big ask of someone to share personal documentation, spend the necessary money & meet previously unknown people in a previously unknown country. To me, I feel like this was my only hang up during the process.
Overall, these guys really did a great job! To be transparent, I haven’t yet received my documents but will be sure to update the review once I do. Should be another month or two. Thanks again guys..