Palmaparis Arvostelua 33

I returned a pair of shoes because they were too big for me. Originally I just wanted to exchange them, but I didn't get an answer.
I returned the shoes, which arrived on 6.6.25 at the company and i have still not received a refund after a long email correspondence.
It always says “i will talk to warehouse/manager” and there is no solution. I will never order here again.

Fast shipping, the dresses are high quality and fit perfectly. 😍😍

Je ne suis pas satisfait du service. Il s répondent très tard, voire pas du tout, et ma commande n’est toujours pas arrivée. Très déçu de cette expérience.

Package came 3 weeks later than expected. Product not the same as the picture at ALL. Return policy is not clear. I have to pay lots of money to return the shoes that look nothing like the pictures. How is that my problem? The girl communicating with me through instagram was very sweet but please do something about the pictures!!!! You’re selling stuff that look nothing like them that’s basically scamming. The emails they are sending contain SO many spelling mistakes it’s very unprofessional. The whole email just doesn’t make sense

- delivery was perfect, quality is perfect. everything is as described.

I quickly received my order and I am very satisfied. The quality is top-notch, and Sarah from customer service was incredibly helpful.

I ordered some Hermes car accessories from this company over 6 weeks ago and still haven't received them. Contacted the company on multiple occasions for an update and they continued to read my messages and not respond. When they did respond, it was to indicate that they would contact the warehouse and find out whats going on. Since then, I haven’t gotten any word on my order. This is unacceptable. Order at your own RISK!

Emma from the Palma Paris team,

Is such a lovely person! So authentic and respectful, always a good experience to work with Palma Paris.

Thank you so much for the support!

I ordered 2 dresses from this website and 1 of the dresses was fine but the other one was definitely not worth the price the material is thin with thread coming out. I even tried to do my research and looked on their TikTok and it all seemed legit but I’ve been going back and forth with them over email for the last 2 months trying to get a refund but they literally keep saying they will speak the warehouse or manager, nothing else just repeating the same response and not acknowledging anything else. If you’re wanting to order from them please save yourself the hassle and order elsewhere.

This company is a scam, I made an order last January 24 and received it February 17.
The dress was soiled and without a tag.
I have reached out to them asking for a replacement or refund and they have not responded.
Their return policy is 14 days, I am sure they are waiting for the time to run so they can say a return is no longer available.

Jeg har bestilt en kjole fra dem for over to uger siden. Jeg har ik hørt noget fra dem. Jeg har skrevet mange gang over mail men det er den samme mail hver gang som siger at de sender tracking number “soon”, men det sker aldrig.
Jeg skrev jeg ville have mine penge tilbage men de mails ignorere de bare. Kæmpe scam aldrig brug dine penge på Palma Paris. Du får ik dine varer og de vil ik give dine penge tilbage!!!

Order a pair of shoes but needed a bigger size - they gave a return address to Belgium - UPS they said it would cost over $350. They have an automated response that states they will check with "Supervisor" and get back to me. I have tried 3 times and still same response.
Shoes seemed good but just be warned - NO RETURNS!! I will have to donate my $175 pair of shoes.

I ordered a dress from Palma Paris over a month ago and have yet to receive it. This is completely unacceptable, especially since both my country and the company are within Europe. They send the same generic email replies, promising to provide a tracking number “soon,” but they never actually send it. I even requested a refund, but they ignored it entirely.
This company is completely unreliable and untrustworthy. Save yourself the stress and avoid Palma Paris at all costs. It feels like nothing more than a scam!!!!!