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Pai Skincare Arvostelua 

249
•
TrustScore 4.5/5 tähteä

4,5

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Products work really well on my skin, hydrating but not making it oily; a truly natural feel. I also love the fact Pai have a recycling service for items that are not easily recyclable (ie items other... Näytä lisää

Saanut 5/5 tähteä

Easy to choose the right products from the website as there is lots of detail to guide you. The products do what they say they do, I particularly like Instant Karmer, a serum that calms the heat and r... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Pai continues to bring out products that are completely organic but are. So much better than skin care that is laden with chemicals. It is an amazing brand. I am a mature woman with aging skin and ca... Näytä lisää

Saanut 5/5 tähteä

Personnally, my skin tolerates these treatments, oils and creams well. The result is a more radiant complexion, and it no longer feels tight. They are to pleasure to use. I like the glass containers w... Näytä lisää

Yrityksen tiedot

  1. Ihonhoitoklinikka
  2. ja myös
  3. Kauneus- ja terveysmyymälä
  4. Kosmetiikkaliike
  5. Kosmetiikkateollisuus
  6. Kosmetiikkatuotteiden toimittaja

Tietoja yrityksestä Pai Skincare

Yrityksen kirjoittama

Pai redefines what natural skincare can do. Through pioneering green chemistry, Pai transforms high-performing natural ingredients into clinically proven formulas that deliver powerful results while working in harmony with sensitive skin. Proving nature can outperform the synthetic standard.

Pai proudly formulates (and manufactures) all products in a dedicated West London lab - where the natural magic happens. Every product is independently tested for 96 hours - four times longer than the industry standard for safe, long-term use.

Yhteystiedot

4,5

Erinomainen

TrustScore 4.5/5 tähteä

249 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,5

Kaikki arvostelut

(249)

213 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

I bought the product after seeing…

I bought the product after seeing several ads on Instagram and other various social platforms. I like what the company represents and ethos etc, aligns with my own values.
However …
The product itself I found did not deliver the outcomes it promises - too many to mention here. One thing that should be mentioned is the deep orange colour that stains your skin almost akin to fake tan. It darkened my skin when applied so when I applied make up over the top it sat differently on the base colour. I wasn’t wasn’t expecting that! I don’t feel it’s made a difference to my skin at all and probably so t buy it again .

16. syyskuuta 2026
Pai Skincare-logo

Vastaus yritykseltä Pai Skincare

Hi Freda,

We are truly sorry to hear that our product did not meet your expectations and that you experienced an unexpected deep orange tint that affected your skin tone and makeup application. We understand your disappointment when a product doesn't deliver the promised results, especially after being drawn to our brand's values. Your feedback regarding the colour and its impact on your skin is very important to us, and we appreciate you bringing this to our attention. We are always striving to improve our formulations, and your detailed comments will certainly help us in our ongoing development. We value your input and thank you for taking the time to share your experience with us.

Best wishes,
The Pai Team 💛

Saanut 5/5 tähteä

Great products and speedy delivery

Great products and speedy delivery

16. syyskuuta 2026
Pai Skincare-logo

Vastaus yritykseltä Pai Skincare

Hi,

We are absolutely delighted to hear that you are enjoying our products and that your delivery arrived quickly! Thank you so much for taking the time to share your positive experience with us.

Best wishes,
The Pai Team 💛

Saanut 5/5 tähteä

Lovely oil

I love this oil and it feels so nice on the skin. I highly recommend Pai’s oil for a glowy skin.

20. syyskuuta 2026
Pai Skincare-logo

Vastaus yritykseltä Pai Skincare

Hi Nadine,

We're so happy to hear how much you love our Rosehip oil and that it feels so nice on your skin. Thank you for recommending it for a glowy complexion!

Best wishes,
The Pai Team 💛

Saanut 5/5 tähteä

I love Pai eye treatment

I love Pai eye treatment! It absorbs so well, has a wonderful texture and is a great moisturizer.
I received my product promptly and in perfect shape.
You can't go wrong with this product!

25. syyskuuta 2026
Pai Skincare-logo

Vastaus yritykseltä Pai Skincare

Hi,

We are so thrilled to hear how much you love our eye treatment! It's wonderful to know that you appreciate its texture, moisturising benefits, and how well it absorbs. Thank you for your kind words!

Best wishes,
The Pai Team 💛

Saanut 5/5 tähteä

Skin Solution!

My skin has come to an impasse in which it will not cooperate with any acne-targeted cleanser. My skin only ends up too dry or in such a mess that it takes weeks to recover. So, I entered the Pai Phaze Cleanser relationship with a lot of skepticism, but the explanation of PHA not penetrating as deeply as BHA and balancing the skin microbiome got me, and I am so glad! My skin is the best it has been in 20 years! I have never seen my pores this refined, hyperpigmentation resolving, no tightness, and I have ditched all spot treatments and acids. Not to mention the confidence of using natural, non-toxic products in glass containers! Now I am as happy as a dog with two tails planning out what other Pai products with complement Phaze.

11. syyskuuta 2026
Pai Skincare-logo

Vastaus yritykseltä Pai Skincare

Hi Rebecca,

We are so happy to hear that our Phaze Cleanser has made such a significant difference for your skin, especially after your previous experiences with acne-targeted products! It's wonderful to know that the PHA explanation resonated with you and that you're seeing such fantastic results, from refined pores to resolving hyperpigmentation. We are also delighted that you appreciate our commitment to natural, non-toxic ingredients and sustainable packaging. We look forward to helping you discover more Pai products that will complement your routine and keep your skin feeling its best!

Best wishes,
The Pai Team 💛

Saanut 5/5 tähteä

Love pai skincare!!

Love pai skincare!!! Tried the middle mist face cleanser first and immediately could tell a difference and softness from anything I have used before!! I don’t consider myself to have sensitive skin but after trying these products it has improved my skin beyond!! I recommend for even normal skin types to get a bigger boost from these gentle ingredients. I have tried nearly every Sephora face cream brand and there’s nothing that gives me the feeling that pai does. Since then I have tried the moisturizer and the complete body care line. I’m very very happy!!! I used to use raw shea butter before I shower and thought my skin wouldn’t be softer than that but país gentle ingredients do wonders and I can’t appreciate them enough. Haven’t written reviews before but I am beyond grateful to have found pai and hope that it grows to others. Thier light work oil is also so softening and nice. So excited to keep trying more of thier brand 🤍

17. syyskuuta 2026
Pai Skincare-logo

Vastaus yritykseltä Pai Skincare

Hi Valeria,

We are so happy to hear about your wonderful experience with our skincare products! It's truly rewarding to know that our gentle ingredients have made such a positive difference for your skin, even surpassing your previous routines. We appreciate you sharing how our Middle Mist Seven Cream Cleanser, moisturiser, Gentle Genius body care line, and Light Work Cleansing Oil have improved your skin's softness and overall condition. We are grateful for your kind words and your enthusiasm to continue exploring our brand. Thank you for taking the time to share your positive feedback with us.

Best wishes,
The Pai Team 💛

Saanut 5/5 tähteä

Your serum and moisturiser suit my…

Your serum and moisturiser suit my ageing skin perfectly

10. syyskuuta 2026
Pai Skincare-logo

Vastaus yritykseltä Pai Skincare

Hi Anne ,

We're so happy to hear that our serum and moisturiser are a perfect match for your skin! We truly appreciate your wonderful feedback.

Best wishes,
The Pai Team 💛

Saanut 5/5 tähteä

Great products

Easy ordering, quick shipping and delivery. Products work

8. syyskuuta 2026
Pai Skincare-logo

Vastaus yritykseltä Pai Skincare

Hi Marie,

We're happy to hear you found our ordering process easy and our shipping quick. We appreciate your positive feedback!

Best wishes,
The Pai Team 💛

Saanut 1/5 tähteä

I have been using Pai peptides for over…

I have been using Pai peptides for over 6 months now, and not noticed any difference at all... I have followed their instructions to the dot, but nothing, can't say my skin has benefitted at all which is a shame as their ingredients are clean. I feel that the huge price tag for such a small amount is a bit of a rip off if I'm honest too for what it is.

17. syyskuuta 2026
Oma-aloitteinen arvostelu
Pai Skincare-logo

Vastaus yritykseltä Pai Skincare

Hi Emma,

We are truly sorry to hear that our Peptides booster did not meet your expectations and that you haven't seen the desired results after consistent use. You might find that adding a few drops of the Peptides booster twice a day to your Serum or Moisturiser, is the best way to use this booster. You may prefer a different booster for next time.
Do feel free to have a Skincare Consultation to help you select the right products for you and product suggestions to blend your boosters with.

We also recognize your concerns regarding the product's value. We are always striving to improve our offerings and your feedback is invaluable in helping us do so. We will certainly take your comments into consideration as we continue to develop our products.

Best wishes,
The Pai Team 💛

Saanut 5/5 tähteä

My everyday cream

My everyday cream! Love it

7. syyskuuta 2026
Pai Skincare-logo

Vastaus yritykseltä Pai Skincare

Hi Marie,

We are so happy to hear that The Anthemis Moisturiser has become a staple in your daily routine! We truly appreciate your wonderful feedback.

Best wishes,
The Pai Team 💛

Saanut 5/5 tähteä

Pai rosehip oil is of excellent…

Pai rosehip oil is of excellent quality, the texture is superb, my skin has improved greatly, use it on my face nightly and it jas worked wonders

14. syyskuuta 2026
Pai Skincare-logo

Vastaus yritykseltä Pai Skincare

Hi,

We're so delighted to hear that our Rosehip Oil has made such a positive difference for your skin! It's wonderful to know you're loving the texture and seeing such great improvements. Thank you for sharing your experience.

Best wishes,
The Pai Team 💛

Saanut 5/5 tähteä

A lovely clean skincare brand

A lovely clean skincare brand. I’ve started being really conscious about the skincare, laundry and wash products I use and the majority of Pai’s range consistently score highly on OnSkin and Yuka apps.

Their products are also lovely to use. Instant kalmer and Century Flower Mist are my go tos but recently started using their mineral SPF and would like try their PHA cleanser! Lovely products and packaging - can’t recommend enough 👌👌

7. syyskuuta 2026
Pai Skincare-logo

Vastaus yritykseltä Pai Skincare

Hi Jenny ,

We are so happy to hear you're enjoying your Pai products. We appreciate your kind words about our products and packaging! It's wonderful to know our commitment to clean ingredients resonates with you, especially with your conscious choices for skincare, laundry, and wash products.

Best wishes,
The Pai Team 💛

Saanut 5/5 tähteä

It’s a great product only thing it…

It’s a great product only thing it stains

7. syyskuuta 2026
Pai Skincare-logo

Vastaus yritykseltä Pai Skincare

Hi Amanda,

We're happy to hear that you enjoy your Rosehip Bioregenerate Face Oil! We understand your concern about the staining. We are always working to improve our products.
You may prefer to add it to your Moisturiser at night, just 2-3 drops. If using it as an overnight oil treatment use 4 drops on damp, clean, exfoliated skin. This prevents Rosehip Oil from transferring onto bedlinen in the evening, You can do this 2-3 times a week overnight.

Best wishes,
The Pai Team 💛

Saanut 1/5 tähteä

My order never arrived

My order never arrived, and I never received any communication from Pai. I only found out because I checked the tracking info from DHL. I had to get in touch with Pai directly to flag the issue and request a refund, and am still waiting their 7 to 10 business days for a response.

Update:

A replacement order has now been sent.

For timeline reference:
Sept 4th: my order shipped
Sept 16th: I realised I hadn't received my order, and checked DHL myself to find out they had issues/cancelled the delivery-no notifications from anyone regarding this issue.
Sept 16th: contacted Pai to ask for a order cancellation/refund
Sept 18th: asked to review Pai on Trustpilot, which brought us here, and finally to some support from customer services.

3. syyskuuta 2026
Pai Skincare-logo

Vastaus yritykseltä Pai Skincare

Hi Avalon,

We sincerely apologize that your order did not arrive as expected and for the lack of communication regarding this issue. We understand your frustration with having to proactively track your shipment and initiate contact with us. We are actively looking into this delivery discrepancy and the delay in our response to ensure we address your concerns promptly and prevent similar situations in the future.

Best wishes,
The Pai Team 💛

Saanut 4/5 tähteä

Feels good

Feels good, no dryness overnight, too early to know wether it is making a difference to my skin

3. syyskuuta 2026
Pai Skincare-logo

Vastaus yritykseltä Pai Skincare

Hi Jakki,

We're so happy to hear that you're enjoying the feel of your products! We appreciate you sharing your initial thoughts.

Best wishes,
The Pai Team 💛

Saanut 5/5 tähteä

Effective cleansing cloths

The double sided face cloths I ordered are lovely. Very effective with a gentle side and the other side for exfoliating. They arrived swiftly and were packed in an attractive slim box.

2. syyskuuta 2026
Pai Skincare-logo

Vastaus yritykseltä Pai Skincare

Hi Valerie,

We are so happy to hear how much you love your double-sided face cloths and that they arrived swiftly and beautifully packaged. Your feedback is truly appreciated!

Best wishes,
The Pai Team 💛

Saanut 5/5 tähteä

Items arrived quickly n properly n with…

Items arrived quickly n properly n with a gift inside :))!!

8. syyskuuta 2026
Pai Skincare-logo

Vastaus yritykseltä Pai Skincare

Hi Grace,

We're so happy to hear that your items arrived quickly and in perfect condition! We love to include little surprises for our customers, so we're thrilled you enjoyed your gift with purchase product.

Best wishes,
The Pai Team 💛

Saanut 5/5 tähteä

Great products

Great products, and fast delivery.

1. syyskuuta 2026
Pai Skincare-logo

Vastaus yritykseltä Pai Skincare

Hi Annemette,

We're so happy to hear you enjoyed our products and the quick delivery! Thank you for your wonderful feedback.

Best wishes,
The Pai Team 💛

Saanut 5/5 tähteä

Fast delivery

Fast delivery , excellent website with great information on each product

1. syyskuuta 2026
Pai Skincare-logo

Vastaus yritykseltä Pai Skincare

Hi Jayne,

We're so pleased to hear you had a positive experience with our fast delivery and found our website informative. Thank you for your wonderful feedback!

Best wishes,
The Pai Team 💛

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