Pacaso Arvostelua 

My wife and I owned and rented a 2nd home for 15 years before we decided it’s too much hassle. We found ourselves spending more time repairing, cleaning, and restocking instead of enjoying our home.

When I came across the Pacaso listing for the share we ultimately purchased, I thought it was too good to be true. After going through the sales and purchase process I could only think how Pacaso is the next disruptor in real estate. Sorta like your first ride share experience when you get out and think, “wow, this is a game changer!”

Since purchasing our share early 2022, Pacaso has been everything we were hoping and more. Beautiful home (check), lower ownership costs (check), red carpet treatment (check), and no tools required!

Thanks, Pacaso!

My experience to date with Pacaso has been top notch. Their communication has been great. They have a real eye for detail and for making interactions with them special. It feels like a very personal connection!

As a Pacaso homeowner, the experience has been fantastic. Purchase experience is seamless, and with their financing option, was totally hassle free. I’ve owned for nearly two years and we’ve always been pleased with our ability to get access the the house, as well as the condition of the property when we arrive. All in all, it’s been a very positive experience. Would highly recommend it!

Such helpful and professional people. Very personable. Made for a great experience in evaluating and choosing a 2nd home for great family vacations!

Overall, I would rate the buying experience as Very Good - just a slight notch below excellent. I have not stayed at the property yet, so I can't comment on full owner experience at this time. I thought that the primary interfaces (sales agent, home manager, finance lead) were very professional, straight forward, and responsive. I had a buyer's agent and attorney working with me on the deal, and all three of us felt the Pacaso team was great to work with.

There was one area where I felt there could be some space for improvement. Although the team seemed to be well intentioned, I thought it was a little more challenging to get property details / financials during Due Diligence period than it could be. I would've expected that some of the questions (e.g., balance sheet, details on the budget assumptions, documented list of property improvements made by Pacaso) would have already been prepared and packaged for buyer visibility. It seemed that some of this material was only pulled together and available because I asked for it. They were NOT being secretive, it just took a bit to get the info and it wasn't always packaged in easy to digest formats. I'd just be surprised if these are not common info requests from buyers.

Overall, I am very pleased and look forward to staying at the property. From what I can tell, the app and booking technology / process seems to be efficient and fair.

Pacaso staff were all friendly, transparent and accommodating. A special touch was helping us by providing a portable crib and being willing to set up gates before our visit to keep our grandchild from falling.

Property exceeded my expectations and the service was outstanding.

Our "onboarding" session and actual onsite house orientation was very informative and thorough, and all the staff were very friendly, supportive, and happy to answer all our questions.

Very professional employees. Made the entire experience enjoyable

The team works well together and makes it a pleasant experience doing business.

so far, just awful. the booking system is an absolute disaster with no ability to get the 44 days a year I was promised. It’s confusing and clunky. Why can we only get mid week dates? Why am I only entitled to the dates that my seller had booked? no on ever explained use prior. Obviously more homeowners getting more than 44 days a year. They game the system, book 6 days, and stay the 1 extra. No summer dates. We still have gotten our locker. This time house was a mess and then no hot water. Worse yet, impossible to speak with anyone on the team other than the house rep who seems to change monthly. Just a very disappointing experience for everyone and I want out. Would not recommend to anyone - be very careful with this.

The team at Pacaso provided us a professional, fast and financially viable way to own not just any second home, but an absolute diamond!! Combine that with an app to book, a home manager to handle things when they come up… lovely.

I bought one share in a home about 6 months ago. So far I've loved the home and the process was easy. The house is perfectly clean each time we've used it, and we've been able to find a reasonable number of dates for a 1/8 share. If you are an extremely busy professional who wants the fun part of having a vacation home without dealing with the hassles and you have money to spare, this is a good option. I would not consider this an investment to make money though. It's a luxury pure and simple. My only complaints are pretty minor and would not prevent me from buying again. One is that the home manager had agreed to come meet us during our first stay but flaked. Second, Pacaso has moved the cleaning services in-house versus outsourcing to 3rd parties. Corporations being Corporations, my concern is that we may see some rather steep price increases relating to cleaning fees and home management.

Everyone I have dealt with at Pacaso have been extremely helpful and any question or concern I had they answered with knowledge and honesty.

We are new owners enjoying our first stay in our Pacaso house on Hilton Head. The house is fabulous and Hilton Head is fabulous. Our experience with Pacaso so far has been very impressive. Everyone we have dealt with (sales, house manager, admin, the CEO) has been extremely helpful and professional. The documents were reasonable. I sent the insurance coverage info to my broker and he said it was all good. The furnishings in the house (pots, pans, throw blankets, soap dispensers, grill tools, whatever you can think of) is extremely high quality and well thought-out. So far, a very impressive experience. Now, the house itself is practically brand new, and we are only the 3rd owners to buy a share, So the house has not yet seen heavy duty use. The real test will be if they are able to keep it pristine after a couple of years of wear and tear. Stay tuned for that evaluation sometime in the future. But so far, so good!

All Pacaso individuals have been very personal…great experience

Everyone at Pacaso has been extremely helpful, professional, and responsive. They made buying a fabulous second home easy and affordable! We have been impressed!

Great people helping with the process.
Great properties

The intro calls have been super pleasant. The Welcome Team has been super helpful so far