Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Owen Gibb & Sons are proud to boast well over 200 years of combined experience in the plumbing and heating industry within our workforce. Owen began the business 13 years ago, with just his son Dale alongside him as an apprentice. A few years later, when he came of age, Owen’s youngest son Connor followed in his brother’s footsteps; joining the family business as an apprentice. Owen and his two sons worked tirelessly over the years, providing an honest, reliable service to steadily grow the business. The result of all of their efforts was that the business went from strength to strength, taking on more interesting and challenging projects. To assist with the added workload, the company now employs an additional six plumbing and heating engineers, a joiner and two apprentices. To make sure everything runs as smoothly as it should, Dale’s wife joined the business three years ago and manages the office. She’s the tick to the watch, making sure everyone is where they need to be when they need to be. Together, all of these parts work seamlessly to provide the exceptional level of service that Owen Gibb & Sons has become renowned for. With vast amounts of experience in both residential and commercial projects, Owen Gibb & Sons can be relied upon to carry out the best possible service, no matter the job.
34 Bridge Road, EH13 0LQ, Edinburgh, Yhdistynyt kuningaskunta
4,0
9 arvostelua
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Just had John out from Owen Gibb to sort a leak in a shower and fit a new kitchen tap for my 89 year old mother. He was super efficient, courteous, incredibly neat and completed both jobs in record time.
I only called this morning, spoke to Cally
and the job was booked in and completed the same day. Cannot praise the company and their staff enough.
I cannot recommend Owen Gibb & Sons highly enough. From start to finish, their service was outstanding. They initially came out to assess our old boiler, which unfortunately was leaking and could not be repaired. They clearly explained the issue and gave us several well-considered recommendations for replacement boilers, helping us choose the best option for our home.
They sourced the new boiler for us and also upgraded us to Hive which has been a great improvement. Communication throughout was excellent - they stayed in regular contact to arrange dates and kept everything running smoothly and efficiently.
The workmen were extremely punctual, polite, professional and respectful of our home. Their work was completed to a really high standard, and they left absolutely no mess behind. The whole instillation was carried out seamlessly with great attention to detail.
We are delighted with our new boiler and the service provided. I would not hesitate to recommend Owen Gibb and Sons to anyone looking for top-quality plumbing and heating services.
Had company round for quote on my bathroom. Have waited over 3 weeks now for the quote.
They seemed to know what they were talking about when they came to assess the job.
I have chased the quote 3 times but still nothing. They. Assured me they would get it out to me.
Why can they not be honest and say they either didn’t want the job or it was too difficult for them rather than wasting my time.
Owen Gibb have carried out many tasks for me for several years and consistently deliver.
My latest project was to refurbish both kitchen and bathroom replacing original furnishings, fittings and piping with a modern finish. A full multi-discipline team procured, delivered and installed equipment and materials to schedule, on time and hassle free.
With just a few hours until I was due to leave on holiday, I managed to stupidly drop an expensive, almost new, uninsured iPhone down a closed bathroom radiator! I rarely panic but on this occasion..! Owen Gibb were great, despite all their team being on jobs, they managed to find someone to come out who patiently dismantled the entire thing to rescue my phone (and my holiday!) I didn’t get his name (I was too stressed!) but if I ever need work doing (hopefully not a stuck phone) I will definitely use you guys again. Much appreciated!
efficient and helpful and very tidy in their work
Had a central heating issue that needed looking into, as an untrained person the trust needed to be there from the start and Owen Gibb (referred to by a previous customer) was definitely the right company to choose. From the initial visit to the original quote for the repairs along with the timescale for repairs it was exactly as they said it would be to the penny. Workmanship on time, clean, tidy knowledgeable and polite. No hesitation to recommend this company.
Charged over £420 for parts costing £250. Charged 2.5 hrs labour at £180 when only in flat half an hour so maybe an hour at £72 would be reasonable. In all tried to overcharge by about £278.
A quote was provided and the parts cost was queried with no explanation provided. Due to being without heating in winter there was no time to get other quotes. Several times Owen Gibb has been asked to provide a detailed list of parts, costs and suppliers and for an explanation of the high labour cost. This has never been provided. The £120 reduction is not even half of the apparent overcharge.
Vastaus yritykseltä Owen Gibb & Sons LTD
Hi Neil, Sorry you feel this way. However, you were supplied a quote through your agency before we carried out the repair that you accepted and we were instructed to proceed with the works. You are also totally inaccurate with your comment regarding the job taking 30minutes. We were informed you were also given a £100 refund from the agency.
We have waited three months to get a contract despite chasing politely and we received a very brief email with no explanation saying they would not do the work and we should find another contractor. The first quote missed out some important details and was slow to arrive after site visit. We have mobility issues and have not been able to use the shower so our need was severe. Owen Gibb proved unreliable and we cannot recommend them. Use other contractors.
Vastaus yritykseltä Owen Gibb & Sons LTD
Hi Angela, Sorry you feel like this. However it was explained to you that after meeting with you and the tone of your emails we decided it would be best if you found another contractor to carry out the works. It was also explained to you that due to a bereavement within the family there was a delay in response.
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