Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Betsy is absolutely amazing. Her customer service has helped me so much, she also just helped me with renewing my subscription. Thanks Betsy!

Yritys on vastannut

Saanut 5/5 tähteä

Customer service is fantastic! I struggle a lot with having to communicate via messages and emails and not being able to speak with a person on the phone, but the support is amazing! The lady helping... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

This has been the most beneficial thing to help me conceive TWICE. This has helped me track my hormones which has enabled me to pin point a hormonal issues that the drs and fertility specialist didn'... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

After 2 years of trying to conceive naturally then 2 failed rounds of IVF we had given up, last resort I was recommended Ovusense (I used the Ovucore) from a friend who conceived triplets using this... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

Yrityksen kirjoittama

OvuSense is the only fertility tracking device that is clinically proven to work whatever is happening in your current cycle, and whatever your cycle type. It provides real-time cycle tracking, predicting, and then confirming ovulation with 99% accuracy, all with one simple measuring sensor that you wear overnight. Unlike other fertility and tracker apps, OvuSense can also help you monitor the effect of lifestyle changes and medications, improving your chances of getting pregnant. Combined with additional personalized fertility and health insights and expert support, that means OvuSense puts you in control.


Yhteystiedot

  • viO HealthTech Limited, Unit 211, Basepoint Business Centre, 377-399 London Road, Camberley, Surrey, GU15 3HL, Surrey, Yhdistynyt kuningaskunta

  • support@ovusense.com
  • ovusense.com

4,6

Erinomainen

TrustScore 4.5/5 tähteä

114 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 50 %: iin saamistaan huonoista arvosteluista

Vastaaminen kestää yleensä yli kuukauden

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

OvuSense helped make my dream come true….

I used OvuSense for 4 months after being told that I would never conceive naturally. I proved the Doctor wrong, because we did! I’m now 12 & half weeks pregnant!

I never thought I’d be able to make a review like this from having PCOS. I found that that my day of ovulation was different each month and I only discovered that whilst using the sensor & app, so I’m absolutely sure I wouldn’t be pregnant without using this device.

Thank you to everyone at Ovusense – I couldn’t have done this without you!

20. lokakuuta 2022
Oma-aloitteinen arvostelu
OvuSense-logo

Vastaus yritykseltä OvuSense

Hi Jessica - Thank you for taking the time to leave a review. We are delighted that OvuSense helped you to conceive! Best Wishes, The OvuSense Team

Saanut 1/5 tähteä

Don't waste your money

Don't waste your money, gimmick! Contacted the team that the device didn't work well and I was asked to provide proof - no matter how much was provided, it wasn't enough. They just want to take an annual subscription off you by making it lucrative - don't bother honestly! Stick to the strips, they work better. Customer service is weak and honestly, they don't want to work with you at all. More and more questions than support after an expensive subscription.
Order / Invoice No : 100060515
Received : 2 April 2021

7. huhtikuuta 2022
Oma-aloitteinen arvostelu
OvuSense-logo

Vastaus yritykseltä OvuSense

UPDATED REPLY - 11th January 2023:

Hi Astha,
Thank you for your patience whilst I investigate this.
For OvuSense to provide an ovulation prediction and accurate confirmation of ovulation, it relies on the user wearing the sensor every night as soon as the period has finished, right up until ovulation is confirmed.
Unfortunately, having looked at your account it appears that OvuSense was not used correctly.

I can see that you mentioned some issues with connecting your Sensor, and our customer support team advised on multiple occasions that you needed to update to the latest software to do this.

We requested screenshots of your chart to try and establish if you were having syncing issues.

Unfortunately, after this time we did not receive a response from you to our emails, so therefore we were not able to continue troubleshooting.

I’d like to wish you all the very best for your onward journey and if I can be of any further assistance, please do not hesitate to contact me at caroline@ovusense.com

Best Wishes,
Caroline
Customer Relations Manager – The OvuSense Team

=========================================

Hi Astha,
Thank you for taking the time to leave feedback.
We are more than happy to replace any product that isn't working correctly, free of charge. I'd like to find out some more information but unfortunately, I am unable to find an order using the details provided.
Please could you provide more details via Trustpilot so I can look into this for you?
Best Wishes,
Caroline
Customer Relations Manager
The OvuSense Team

Saanut 2/5 tähteä

Nothing but disappointment and stress

12 months on, and no results. The device doesn't always download data straight away, which has been quite distressing during my fertile window. I've had to tap it several times to get it to download. Sometimes I have had to leave it for 5 minutes and attempt the download again. It's also been stressful on at least 3-4 ocassions when subscription status has failed to update. I've also had issues with it when I've needed to get up in the night to go to the bathroom.

My battery life has expired today, just at the peak of my fertile window (my periods are irregular and don't follow the 30 days subscription! ), so to get the next 1-2 days of data (so I can get confirmation of ovulation), I will need to spend £42 on a new sensor and subscription. I'm not prepared to spend this for 1-2 days when I no longer wish to continue with Ovusense. Extremely disappointing.

25. marraskuuta 2022
Oma-aloitteinen arvostelu
OvuSense-logo

Vastaus yritykseltä OvuSense

Hi Charlotte,
Thank you for taking the time to leave a review and I’m sorry to hear that you are disappointed with your OvuSense experience.
As explained by my colleague Kate, the OvuSense Sensor is a Class II medical device and is designed with an inbuilt battery that runs continuously from the date of registration and expires exactly 365 days from that date. Unfortunately, there is nothing we can do in order to extend that battery life. The date of Sensor expiration is available to view on the daily data download page and information on replacing the Sensor annually is held within Section 17 of the ‘Help’ Section in the App User Guide.
We appreciate that many women don’t have regular or 30 day cycles, which is why there is no limit on the number of days a cycle may contain. The 30 Day Recurring Subscription, has been designed for the ease of monthly payments, rather than corresponding to cycle length. For Users who prefer to have a longer, continuous subscription, we also offer the Annual and One-Time Payment option.
On behalf of the whole OvuSense Team, I’d like to wish you all the very best for your onward journey to conception.
Kind Regards,
Caroline
Customer Relations Manager
The OvuSense Team

Saanut 5/5 tähteä

Conceived naturally with Ovusense despite PCOS

I have PCOS and thanks to the Ovusense sensor and the company's outstanding customer support I was able to conceive naturally. The Ovusense device and service delivered exactly what they promised.

24. joulukuuta 2021
OvuSense-logo

Vastaus yritykseltä OvuSense

Hi Natalia - Thank you for taking the time to post a review. Congratulations on your pregnancy!
We are glad to hear that you were pleased with your OvuSense monitor and service.
We hope to welcome you back to the OvuSense family in the future.
Best Wishes,
Caroline
Customer Relations Manager
The OvuSense Team

Saanut 5/5 tähteä

Started using end October 2021 and was…

Started using end October 2021 and was pregnant by end of feb 2022 so 4 months in total, I have PCOS and very irregular periods so in that whole time I only had 2 periods, without this there would have been no way of knowing my body temp had changed and stayed high and that’s how I knew to take the pregnancy test as I could see it getting higher on the chart. Recommend to anyone desperate it’s worth every penny

4. lokakuuta 2022
OvuSense-logo

Vastaus yritykseltä OvuSense

Hey Charlie,
Thank you for taking the time to provide some feedback.
We are absolutely delighted that OvuSense was able to provide you with valuable information to help you conceive.
We hope to welcome you back in the future.
Best Wishes,
Caroline
Customer Relations Manager
The OvuSense Team

Saanut 1/5 tähteä

Make Subscribing easier

This is more about the subscription than the device. Super annoying that if you're doing monthly you have to EMAIL to cancel. So I successfully got pregnant, wanted to cancel, I had to EMAIL back and forth with customer support had to tell them why, just make it possible in the app to stop and start subscription as needed

3. huhtikuuta 2022
OvuSense-logo

Vastaus yritykseltä OvuSense

Hi Rochelle,
Thank you for taking the time to write a review and congratulations on your pregnancy!
I'm sorry that you found it difficult to cancel your subscription. Our Customer Service Team request feedback on why you are cancelling to see if there are any improvements we can make to the App, or the service we provide in the future.
Following some recent improvements, a subscription can now be cancelled via your OvuSense account on the website or by emailing our Customer Support team directly.
I'd like to take this opportunity to thank you for being an OvuSense customer and we hope to welcome you back in the future.
Kind Regards,
Caroline
Customer Relations Manager
The OvuSense Team

Saanut 5/5 tähteä

PPCOS and OvuCore

I have PCOS and read that OvuSense would be a good tracker when TTC. So I bought the most expensive package just to be safe, but I only had to use the OvuCore one cycle before I got pregnant. I am now 34 weeks pregnant and the OvuCore is collecting dust.

3. maaliskuuta 2022
OvuSense-logo

Vastaus yritykseltä OvuSense

Hi Lina,
Thank you for taking the time to provide some feedback.
I am delighted to hear that OvuSense helped you to conceive - congratulations!
If you would like to use OvuSense again in the future, please get in touch with our customer support team via the website. We will be happy to offer you a replacement sensor at cost price ($38). Also, as you purchased our lifetime subscription (one time payment) option there will be no need to purchase any further subscription to start using your new sensor.
Kind Regards,
Caroline
Customer Relations Manager
The OvuSense Team

Saanut 5/5 tähteä

I HIGHLY recommend OvuSense

I HIGHLY recommend OvuSense! I have PCOS and struggled to conceive for years. I went to a few doctors and they all wanted me to track in the traditional way, which does NOT work for me so they assumed I wasn't ovulating. Only when I began using OvuSense did I finally realize I WAS ovulating, just not on the "standard" schedule. I would have never known without OvuSense! Do yourself a favor, get one for yourself and stress just a little less.

5. huhtikuuta 2022
Oma-aloitteinen arvostelu
OvuSense-logo

Vastaus yritykseltä OvuSense

Hi Jenny,
Thank you for taking the time to leave some feedback.
We are so glad to hear that OvuSense helped you to realize that you are ovulating. In our experience, there are many women in this position but also don't realize because they aren't ovulating on the 'standard schedule'!
If you would like to use OvuSense again in the future, please do not hesitate to get in touch with our dedicated customer support team who will be happy to assist you.
Kind Regards,
Caroline
Customer Relations Manager
The OvuSense Team

Saanut 5/5 tähteä

Highly recommend!!

This was such a valuable device while ttc after years of infertility. Would recommend to anyone ttc.. especially those with PCOS!

28. syyskuuta 2021
Oma-aloitteinen arvostelu
OvuSense-logo

Vastaus yritykseltä OvuSense

Hey Ericka,
Thank you for leaving a review.
We are so pleased to hear that you would recommend OvuSense when trying to conceive.
If we can provide any further assistance, please get in touch with our customer support team via the website.
Kind Regards,
Caroline
Customer Relations Manager
The OvuSense Team

Saanut 5/5 tähteä

Highly Recommend Ovusense

I have used ovusense for so many years now and I can honestly say I am extremely happy with it. When I was going through IVF, even though I was being monitored the sensor was able to pick the fact that I was not responding the lower dosage of medication I was being given as my temps were constantly low. When I discussed this with my consultant, he increased my dosage and soon after, my temps were on the rise (I can provide evidence of this). a few days later - i was going for egg collection and I have baby girl from this. Without it - I would probably still be on lower dosage for a lot longer than it was necessary. Having used it for so many years has shown me I am not a textbook 28 day cycle lady. I always know when am ovulating and I have never once had issues connecting to the sensor. I have an iphone 12 pro. I would highly recommend and am happy to do a video on how I connect every morning.

27. syyskuuta 2022
Oma-aloitteinen arvostelu
OvuSense-logo

Vastaus yritykseltä OvuSense

Hi Lysh,
Thank you for taking the time to provide some feedback.
We are so pleased that OvuSense could help you whilst you were going through IVF and that your medication could be adjusted accordingly.
Congratulations on your baby girl!
Best Wishes,
Caroline
Customer Relations Manager
The OvuSense Team

Saanut 5/5 tähteä

I used Ovusense to conceive my first…

I used Ovusense to conceive my first baby and now hoping to do it again! Couldn’t recommend this product enough.

26. syyskuuta 2022
OvuSense-logo

Vastaus yritykseltä OvuSense

Hi Rebecca,
Thank you so much for taking the time to leave a review.
Congratulations on your first OvuSense baby!
Please do get in touch with our customer support team via the website, if you require any further assistance.
Best Wishes,
Caroline
Customer Relations Manager
The OvuSense Team

Saanut 5/5 tähteä

Product and Customer Service are 100% Amazing!

This product is life changing. I struggle with PCOS and infertility. So to find a product that will help with that, is life altering. Now, the customer service, especially Kate S, well that is beyond amazing. She is kind, patient, professional yet compassionate and she put me at ease for asking about a billion questions, lol! So thank you to Ovusense for the amazing product and for choosing to hire Kate S(she should get a raise or at least lunch bought for her!) and Kate S for being so incredibly helpful and sweet! :)

20. syyskuuta 2022
Oma-aloitteinen arvostelu
OvuSense-logo

Vastaus yritykseltä OvuSense

Thank you for the wonderful feedback Katie :) I will be sure to pass on your kind words to Kate! Best Wishes,
Caroline - Customer Relations Manager, The OvuSense Team

Saanut 1/5 tähteä

Terrible product and customer service

I never normally write reviews but I feel so strongly about this product that I have to warn other women against it.
Really disappointed with this company. I bought Ovucore fertility monitor with the one time payment package. £300 is a lot of money to me but I wanted to save money in the long run so went for that option as I knew I wanted more than 1 child and had had issues getting my cycle regular. I was recommended this product by a healthcare practitioner and therefore didn't research it as much as I would have normally. If I had read the reviews on this page I wouldn't have touched it.

I had issues from the outset. I couldn't get the monitor to connect my phone and didn't realise if you didn't connect within a narrow window then the data was lost. It took weeks of speaking to customer service and getting nowhere.
All I wanted was my money back but as I had opened the box I was no longer allowed one. How can that be the case, there are so many reasons why a product may not be right for you and you won't know unless you try it!
My view is that I would have happily paid for the cost of the monitor as i realise that can't be used again but that is £70 and they wouldn't refund me any of the £300!

My feelings are that if you are confident with your product, you are willing to give a refund. The whole process of dealing with their customer service team was incredibly stressful and upsetting. They refused to entertain any form of refund even though I was within 30 days of purchase. Terrible customer service!

I am also a women's health physio and treat pelvic floor related conditions. I noticed the sensor caused my pelvic floor tone to increase when I wore it overnight and I had to do an internal release to relieve this. Increased pelvic floor tone is known to effect childbirth, so this is also a terrible side effect.

Once I did get the sensor to work, the readings were completely inaccurate and it said I hadn't ovulated when I had signs I had. I no longer use this product and feel I have completely wasted my time and money.

As a side note, you have to have the sensor in all night to get an accurate reading of if you have ovulated, it makes impromptu sex much harder!

All in all, this is a terrible product and I would recommend you don't try it.

22. maaliskuuta 2022
Oma-aloitteinen arvostelu
OvuSense-logo

Vastaus yritykseltä OvuSense

Hi HH,
Unfortunately I am unable to locate your account with the information you have provided.
Please could you provide more information or email me at caroline@ovusense.com and I will be happy to look into this for you?
Best Wishes,
Caroline
Customer Relations Manager
The OvuSense Team

Saanut 1/5 tähteä

Honestly gutted is an understatement!

Honestly gutted is an understatement!! As I can see not only my monitor was fit for the bin. I feel like woman like myself see this and think it’s brilliant if it worked for you great but in my case it’s caused me nothing but stress and SHOCKER THE 90 DAY MONEY BACK GUARANTEE IM NOT ELIGIBLE FOR and it hasn’t been 90 days about 63 I believe. I agree customer service not the best but in all honesty please stop saying this will help woman with pcos because for me my BBT and other tests said I was ovulating this never picked it up once. Honestly ladies think before you buy. This company clearly doesn’t understand that when woman who struggle with pcos wait every month for that yes and no so when the product which isn’t cheap or the subscription isn’t picking anything up and your concerned there just so unhelpful

Again if it worked for people great but for me it made me believe I had stopped ovulation which cause me nothing but overwhelming stress.

Just an added note because every one of these reviews there seems to be a very unsatisfactory reply!!

I asked on a chat before ordering the skin worn sensor!! Maybe the staff need more training instead of just a sales gimmick. Was I offered a new sensor yes did I want it no.my money back would have been sufficient but then comes how I wasn’t eligible because of this reason or that reason so if this review stops one person getting ripped off I’m happy….

11. elokuuta 2022
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Vastaus yritykseltä OvuSense

Edited to add update: Hi Joanne - I'm sorry for any confusion, this is not what we want for our customers. I have reviewed the communication (including live chat) and can see that you were advised that the Skin Worn Sensor would not be suitable for you if you have PCOS. Please let me know if you would like copies of the chat for your own records.

Hi Joanne,

Thank you for taking the time to leave to provide some feedback.
I have reviewed your correspondence with the customer support team and can see that you were advised on 11th May 2022 that the OvuFirst Sensor is not recommended for women with PCOS. Our dedicated support agent recommended that you purchase the OvuCore Sensor and provided a link to the website to purchase.
Unfortunately, you did not follow the recommended advice and purchased the OvuFirst Sensor which is not suitable for women with hormonal imbalances (PCOS) due to so many temperature fluctuations, which are caused by the imbalance of hormones.

As a gesture of goodwill, we have offered you an OvuCore Sensor free of charge to ensure that you are getting the maximum benefit from OvuSense. Sadly, this has been declined but please be assured that this offer remains open, should you wish to change your mind.

If you require any further assistance, please do not hesitate to get in touch with me at caroline@ovusense.com

Best Wishes,
Caroline
Customer Relations Manager
The OvuSense Team

Saanut 4/5 tähteä

Two babies conceived at age 40 and 42

I am 42 and I've used Ovusense for my last two pregnancies and I am happy with it overall. I used the vaginal sensor to track the return of my ovulatory cycles while weaning my babies off breastmilk. As I gradually weaned you could clearly see when in the cycle my ovulation would occur, with the follicular phase getting shorter and the luteal phase getting longer as my cycle normalised. Once each baby was weaned it only took a few cycles to conceive the next baby, and although my periods were a little irregular, Ovusense gave me a window in which I knew we could try. I found it helpful combining Ovusense with ovulation testing sticks (LH) to pinpoint the right day(s). Ultimately though, I would trust what Ovusense is telling you over anything else. It's also great for pinpointing your due date as you can say with complete confidence that you conceived on X date.
My only gripe was that when I first used it (2 years ago, to conceive my daughter, now 15 months), I must have had a faulty sensor, as it would take me up to 20 attempts to download the data onto my phone on the morning. This isn't normal! If this happens to you, contact them straight away and they'll send you a new one. I just didn't realise that it was just that individual sensor that was dodgy. Subsequent ones have worked instantly.
Their customer service is great, I've emailed a few times stressed or frustrated and they've replied quickly and calmly and are always helpful. I have two small children now and just found out I am 4 weeks pregnant with my 3rd.

27. heinäkuuta 2022
Oma-aloitteinen arvostelu
OvuSense-logo

Vastaus yritykseltä OvuSense

Hi Fb,
Thank you for the time you have taken to post a review. We are delighted to hear about your OvuSense babies!
Wishing you a very happy and healthy pregnancy. Please do not hesitate to get in touch if we can be of any further assistance.
Best Wishes,
Caroline
Customer Relations Manager
The OvuSense Team

Saanut 1/5 tähteä

Ovusense only fit for the bin

Rubbish wouldn’t buy again messaged customer service to be ignored just to be left with an £80 device that is absolutely useless and doesn’t chart temps as is should
terrible customer service
Awful product and a product that is made to give pcos girls hope of ovulating as normal tests don’t work review edit after reply I sent emails from 2 email addresses and received no replies I have I today have had a message pretty much stating they had a service change and it was an issue your end I’m sorry don’t make it seem like I did not respond when it’s clearly poor customer service

13. heinäkuuta 2022
Oma-aloitteinen arvostelu
OvuSense-logo

Vastaus yritykseltä OvuSense

Hi Clare,

Thank you for taking the time to leave a review and I’m sorry to hear that you are having some connection troubles.

I have investigated this and can see that our customer support team replied to your emails on 26th and 27th December 2021, then again on 3rd and 4th January 2022.

Unfortunately, we did not receive a reply from you so have not been able to continue the troubleshooting process.

I have asked the team to send you a follow up email today and they have also applied a 60-day complimentary subscription.

I have read the edited version of your review today (14th July 2022) and I'm sorry for the confusion, but there has not been any change with our systems. We frequently experience issues with our emails not reaching iCloud, Hotmail and Outlook e-mail addresses due to their SPAM settings. We do advise that you add us to your 'safe senders' list to stop this from happening. I am happy to provide you with copies of our responses, should you wish to confirm that we did reply to each of your messages.

Please rest assured that we want to ensure OvuSense is working for you, and we are happy to provide a replacement sensor free of charge, should you need it.

I can see that as of today (14th July 2022) you are now successfully conversing with our customer support team via your Gmail address.

Best Wishes,

Caroline
Customer Relations Manager
The OvuSense Team.

Saanut 2/5 tähteä

Unimpressed. Wasted money.

I have had this device for three days now and I am slowly hating it. It just does not like connecting it to my phone. I am following all the steps detailed in the help pages but nope, it is still taking far far too long - I bought this to SAVE me time but instead I have had to get up even earlier to sit around for 20 minutes trying to download the data. Really not impressed.

22. toukokuuta 2022
Oma-aloitteinen arvostelu
OvuSense-logo

Vastaus yritykseltä OvuSense

Hi Cali - Thank you for your review and I'm sorry to hear that you are having a difficult time. I can see that you have been able to download your data successfully, which means the Sensor is working. Occasionally, connection troubles can be related to Sensor placement when attempting to download. I have arranged for one of our dedicated Customer Support team to reach out to you directly, so we can assist you further.
Best Wishes,
Caroline
Customer Relations Manager
The OvuSense Team

Saanut 5/5 tähteä

OvuSense is life changing!

I have PCOS and despite medication and lifestyle changes helping me to get a sort of regular cycle of about 6 weeks, I still didn’t know if or when I was ovulating.

I invested in OvuSense and it’s truly life changing!

Straight away the sensor was telling me that I was ovulating naturally, but much later in my cycle than the typical day 14.

All doctors blood tests were carried out on day 14/16 so they said I wasn’t ovulating. But I was just a week or so later around day 21-24!

OvuSense doesn’t warn you when ovulating is coming, it confirms it after. However you can still see a trend once you start using the sensor for a few months and you can definitely estimate what week is best to try.

After using OvuSense for 5 months I fell pregnant, and am currently 7 weeks. Ironically the month I fell pregnant I ovulated really really late (day 47) because of the Covid booster. If it wasn’t for me tracking my temperatures and seeing an upward trend I would have missed my window.

I really recommend OvuSense and I will definitely use it again in the future if we are lucky enough to have another baby.

16. maaliskuuta 2022
Oma-aloitteinen arvostelu
OvuSense-logo

Vastaus yritykseltä OvuSense

Hey Danica - thank you for the wonderful feedback and a HUGE congratulations on your pregnancy!
Our OvuFirst Sensor does not give 24 hour notification of ovulation, however our OvuCore Sensor can depending on your temperature readings leading up to ovulation.
We are absolutely delighted for you and hope to welcome you back to the OvuSense family in the future!
Best Wishes,
Caroline
Customer Relations Manager
The OvuSense Team

Saanut 2/5 tähteä

Not worth the money.

I have to say I can see how convenient Ovucore is. I used it only for a month tho because ai realised it’s not worth the money. I use other tools as well to predict and confirm ovulations and Ovesense just doesn’t work. 4 days after my ovulation it still shows me the message “waiting to confirm ovulation”… my temp went from 36.45 to 36.84 in 4 days but still nothing. I understand it uses machine learning and the prediction part wouldn’t work from the first month of using it but the confirmation should work at least. After being confused about this I checked their T&C and they say that confirmation could take up to 5 days but of course they don’t advertise this before they sell it.
They also have this very annoying thing that the subscription starts on the day of purchase not when you choose to start it so you need to buy it exactly 3-5 days before the end of your period so you won’t loose your money. After complaining they restarted my subscription but still it’s a horrible experience especially because it costs a lot of money. And basically they wash their hands saying that it’s in the T&C… They clearly have no idea about the fact that people don’t read T&C - or they do it on purpose which is even worse.
I know how inconvenient is to use a BBT thermometer (and I know it’s not the same as body core temp) but I would still just recommend everyone to buy a cheap one.
At least until they fix their product as it has a potential.

25. helmikuuta 2022
OvuSense-logo

Vastaus yritykseltä OvuSense

Hi Katalin,
Thank you for your review.
I’m very sorry to hear that you feel OvuCore is not worth the money. OvuCore is the most accurate fertility monitor available on the market and the only one which can confirm ovulation with 99% accuracy. Therefore, it must determine with 99% accuracy that you have ovulated prior to providing the date of ovulation and in some cases (not all) this can take up to 5 days, based on the temperature readings provided by your body. If the App has confirmed ovulation (which it has done), this will be 99% accurate and means the Sensor and App are working as they should be.
I am sorry to hear that you don’t read the terms & conditions of purchase prior to placing your order. During our checkout process, it is mandatory to ‘tick’ that you have acknowledged and accept the terms & conditions prior to making payment (we want you to read them, which is why they are mandatory – nothing is hidden on purpose as you have mentioned). This allows you to not proceed with your purchase if you feel anything is unclear. Your subscription does begin on the day of purchase, but you have not mentioned in your review that we include an additional 7 days 'grace period' on the end of each initial subscription ordered with an OvuSense Starter Pack to allow time for shipping and setup.
We restarted your 30 day subscription to ensure that you were not missing any subscription time and I can see that you have continued to download data up until the present day.
We hope you continue using OvuCore, as it gives you the very best chances of getting pregnant. However, if you do decide to take a different path, we wish you all the very best for your onward journey.
Caroline
Customer Relations Manager
The OvuSense Team

Saanut 5/5 tähteä

I found ovusense incredible useful

I found ovusense incredible useful. Thanks to it I got pregnant 3 times and have had 2 children. As a woman with PCOs and aged 43, I thought I needed it! It saved me a lot of time I didn’t have !! I can’t recommend it enough! If you are trying to get pregnant this is what can help you ( apart from the obvious !)

9. helmikuuta 2022
Oma-aloitteinen arvostelu
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Vastaus yritykseltä OvuSense

Hi Ainhoa,
Thank you for your wonderful feedback.
We are delighted to hear that OvuSense helped you to conceive!
Wishing you all the very best for the future.
Caroline
Customer Relations Manager
The OvuSense Team

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