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Yrityksen tiedot
Yrityksen kirjoittama
Ovio Solutions helps contractors get paid accurately, stay compliant, and keep work moving, without the hassle. We support thousands of contractors across the UK with payroll and workforce services built around the realities of contracting, from umbrella/PAYE options to CIS support where needed. At Ovio, we’re known for being straightforward, responsive, and focused on doing things properly so you can get on with the job, confident your pay and compliance are handled by an experienced team.
Yhteystiedot
Yhdistynyt kuningaskunta
- ovio-solutions.co.uk
3,3
Keskitasoinen
17 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 71 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Absolutely waste of time and money,they…
Absolutely waste of time and money,they are fully unprofessional, didn't pay on time and charges is unacceptable high,avoid this company!!!
30. elokuuta 2026
Oma-aloitteinen arvostelu
Very poor communication.
Very poor communication.
Takes weeks to register because of their incompetence and lack of communication between their staff.
I would have rated “0” but there is no such option.
18. elokuuta 2026
Oma-aloitteinen arvostelu
Hi, Vey good job and very good boss
Hi,
My job is good. I'm happy to work with you!
Thank you!
30. heinäkuuta 2026
Vastaus yritykseltä Ovio Solutions
Hi Venelin, Thank you for your review. We really appreciate the feedback and if there is anything we can help with, please let us know. Thanks, The Ovio Team
Very hard to register
Very hard to register, took 3 weeks to get paid 😪 with many phone calls from my mobile when I was ment to be working!
30. heinäkuuta 2026
Vastaus yritykseltä Ovio Solutions
Hi Adrian, Thanks for the review and sorry to hear you had a poor experience when trying to register. A member of the team has contact you via email to discuss this further. Thanks, The Ovio Team
Difficult to reach directly with a middle manager and poor communication
Communication was poor and it was difficult to speak directly with a manager, with issues often handled indirectly through the team.
My advice is that managers should be more approachable and speak with us directly rather than only communicating through staff by dictating and standing next to them instead of talking directly with us. The issue was eventually resolved,after complaining to senior most management but the process was frustrating — hopefully this improves in the future and i am looking forward to it , if not then I will raise concerns again with senior most management of ovio and indigo group. but hopefully with moving forward with them my experience would be good.
2. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ovio Solutions
Hi Faisal, Thank you for your feedback and we are sorry to hear about the issues you have experienced. I know you have been in contact with members of the team already however, we have now reached out to discuss the matter in detail with you to ensure a prompt resolutions. Thanks again, the Ovio team.
Incompetence
I called up asking if I was ready for payment if they had all my details ready to be paid they said yes I should recieve my payslip by 5pm. 5pm came no payslip in fact no payslip was released on that day so I knew they’re just reading off a script instead of actually looking on their system to make sure I get paid. Friday morning came and I didn’t recieve my payment so not only have they lied about my payslip they have now messed up my payment. I work hard for my money just for someone to mess around with my payment? I don’t think so.
12. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ovio Solutions
Hi Joshua, Thank you for your review and apologies that you have no received your payslip. Please can you call the office and speak with the team to get this resolved. Our contract number is: 02920102451
Didn't pay on time
1. kesäkuuta 2026
Vastaus yritykseltä Ovio Solutions
Hi, Thank you for your review and we're sorry to hear this. The team will be in contact today to get this resolved for you. Thanks, The Ovio Team
Everything is going on
Everything is going on, as you said from the beginning! Thank you very much! With respect to Adriana!
1. kesäkuuta 2026
Vastaus yritykseltä Ovio Solutions
Hi, Thank you for your review. We really appreciate your feedback and if there is ever anything we can help with, please let us know. Thanks, The Ovio Team
Your registration aplication is not…
Your registration aplication is not working. I was trying 100 times to upload my ID , but all the time your aplication told me the Face and name it's fail. This was makes me to have first payment deleted whit one week. Second I was working before with lot of payroll company. All off them they tucked between 15 to 20 pounds for payment and all the time Friday morning my money was in my account. You are charging 25 pounds and you are paying late.
29. huhtikuuta 2026
Vastaus yritykseltä Ovio Solutions
Hi Lilian, Thank you for your review and sorry to hear about the issues you have experiences. A member of the leadership team will be reaching out to you today to discuss this with you.
Very responsive and very understanding
Very responsive and very understanding. Good customer service
30. maaliskuuta 2026
Vastaus yritykseltä Ovio Solutions
Hi, Thank you for your review. We really appreciate your feedback and if there is ever anything we can help with, please let us know. Thanks, The Ovio Team
Vastaus yritykseltä Ovio Solutions
Hi Keith, Thank you for your review. We really appreciate your feedback and if there is ever anything we can help with, please let us know. Thanks, The Ovio Team
Vastaus yritykseltä Ovio Solutions
Hi Mohamed, Thank you for your review. We really appreciate your feedback and if there is ever anything we can help with, please let us know. Thanks, The Ovio Team
STOP IT
I think they have to stop shouting on people . And they have to know how to explain their payments. It not about taking money for nothing
19. maaliskuuta 2026
Vastaus yritykseltä Ovio Solutions
Hi Ahmed, Thank you for your review and I am sorry to hear that. I understand you have now spoken with a member of the team and this is resolved however, if there is ever anything further you need, please do not hesitate to get in contact. Thanks, The Ovio Team
Excellent service
Very good service and always happy to help. Gerry will go out of his way to make sure the whole process is as smooth as possible.
24. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ovio Solutions
Hi, Thank you very much for your review and we are so glad to hear you have had a positive experience working with us. As always, if there is anything we can help with, you know where we are!
Ovio provide a fantastic service to…
Ovio provide a fantastic service to JKR. Our Account Manager Jonny always goes above and beyond, and we cannot recommend them enough!
Thank you,
Fraser - Jackie Kerr Recruitment
23. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ovio Solutions
Hi Fraser, Thank you very much for your review and we are so glad to hear you have had a positive experience working with us. As always, if there is anything we can help with, you know where we are!
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