I only had one outage for the entire time I had my server there (8 years) OVH provides what they promise and The support is there when you need them. Brandon was very helpful when it came time to term... Näytä lisää

Sijainti
Vaihda sijaintiaAvenue McGill College 1801, suite 800, H3A 1Z4 Montréal, Ville-Marie, CA
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
De toute ma vie pro, c’est le pire service d’herbergement. C’est plus des voleurs qu’un service de cloud. 15/09 : J’ai acheté lherbgement pro (ils disent nom de domaine gratuit, faux je ne voyais... Näytä lisää
Yritys on vastannut
CS11140343 — Merci pour le suivi et les actions rapides appliquées ! En tant qu'éditeur de logiciels personnalisés hébergés, je suis très satisfait des services offerts par OVH. Je lis parfois cert... Näytä lisää
Yritys on vastannut
I've had a VPS server with OVH for the past 5+ years and a dedicated server before. The dashboard is a bit odd, but it has all the functionality I've needed & it has worked reliably for the full perio... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä OVHcloud - Canada
Yrityksen kirjoittama
OVHcloud is a global European leading cloud provider, we deliver public and private cloud products, shared hosting and dedicated server solutions in 140 countries worldwide. We also offer domain name registration, telephony services and internet access to our customers. Founded in 1999, OVHcloud is a French company with an international presence, based on a backbone of datacenter and points of presence spread across the globe.

Yhteystiedot
Avenue McGill College 1801, suite 800, H3A 1Z4, Montréal, Ville-Marie, Kanada
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Contract solution
For the VPS, whose contract was automatically renewed through emails due to my mistake, the support team resolved my issue and removed the contract and canceled the VPS.

Vastaus yritykseltä OVHcloud - Canada
Won't add addresses to existing invoices
The Canadian entity won't add the address to an invoice citing that the address was added to the account after the invoice was created. Of course they don't allow you to transfer a domain without adding the address because they need it for Domain-C Admin contact which had to be done before the invoice was created. Gave up the cat and mouse game with support and just decided to not move my domains to them. Really funny for a company that has their HQ in France, Europe where we take invoicing seriously.

Vastaus yritykseltä OVHcloud - Canada
J'aurais du lire les avis avant…
J'aurais du lire les avis avant d'acheter mon hebergement chez eux! je suis vraiment dégouté de ce hebergeur! c'est limite de l'arnaque

Vastaus yritykseltä OVHcloud - Canada
THE WORST HOSTING EVER
OVH S CLEARMENT A THIEF WHO LIKE STOLE PEPOLE MONEY THET CANCLKED YOUR ORDER AND YOUR ACOUNT AND THEY TAKE YOUR MONEY

Vastaus yritykseltä OVHcloud - Canada
This company are straight up scammers
This company are straight up scammers, not of the smart kind but the french kind, who aren't capable of designing a decent modern architecture, understandably a lot will go wrong, and then you can't retrieve your password that they changed without your consent, you can't contact support, and they continue charging you without you being able to cancel. Avoid at all cost and advise against this company, there's a reason the score is so low despite all the fake positive bot reviews.

Vastaus yritykseltä OVHcloud - Canada
have paid for a VPS server
I have paid for a VPS server, and the payment was successfully withdrawn from my card. However, on the order page, I haven't received ticket support yet; it seems to be unavailable. The sales team appears to be unresponsive. My order was also rejected, despite making a successful payment. There has been no response from the support team. This has been the worst VPS service experience of my life and a complete waste of time.

Vastaus yritykseltä OVHcloud - Canada
Incompétence et Service Client Scandaleux/ Incompetence and Scandalous Customer Service
Français
Je suis extrêmement déçu par le service à la clientèle d'OVH Canada. J'ai acheté deux noms de domaine, mais je n'ai reçu aucun courriel de CIRA pour activer l'un d'eux. Leur abonnement inclut un nom de domaine gratuit que je n'ai jamais reçu. Leur équipe, notamment Fernando V., a fait preuve d'un manque de professionnalisme scandaleux en insinuant que j'avais mal passé ma commande. Ils n'ont même pas pris la peine de vérifier correctement les détails de ma commande avant de répondre de manière inutile et désinvolte.
Le problème n'est pas le nom de domaine gratuit, mais l'attitude du service client. Fernando V. m'a répondu avec une phrase irrespectueuse : "Vous aurez du regarder la commande avant de payer." Cela fait maintenant trois jours que je n'ai pas accès à mon nom de domaine, ce qui démontre leur incompétence. Ce manque de sérieux me fait perdre un temps précieux pour un montant dérisoire de 9,99 $. Maintenant, je comprends pourquoi cette entreprise a une note aussi lamentable de 2 sur Trustpilot Canada. Leur incompétence et leur attitude nonchalante sont inacceptables. Affaire à suivre, je reviendrai pour dire la suite. Je déconseille fortement de faire affaire avec eux.
English:
I am extremely disappointed with OVH Canada's customer service. I purchased two domain names but did not receive any email from CIRA to activate one of them. Their subscription includes a free domain name, which I never received. Their team, especially Fernando V., showed scandalous unprofessionalism by insinuating that I had made a mistake with my order. They didn't even bother to properly check the details of my order before responding in a useless and cavalier manner.
The issue is not the free domain name but the attitude of the customer service. Fernando V. responded to me with a disrespectful phrase: "You should have checked the order before paying." It has now been three days without access to my domain name, which demonstrates their incompetence. This lack of seriousness is wasting my precious time for a paltry amount of $9.99. Now I understand why this company has such a lousy rating of 2 on Trustpilot Canada. Their incompetence and nonchalant attitude are unacceptable. To be continued, I will update with the follow-up. I strongly advise against doing business with them.

Vastaus yritykseltä OVHcloud - Canada

Vastaus yritykseltä OVHcloud - Canada
Disk corrupted after using OVH VPS server for over 3 years
I have a very serious problem with OVH, from one day to the next my VPS server filled up, from 90% to 100% (without me having added any new files). I woke up one day in the morning and my server would no longer boot on Centos, taking down my clients' cpanel accounts and domains. I contracted the upgrade on the VPS, extending it from 160gb to 320gb and it still didn't solve the problem, I hired a specialist who informed me that the storage disk was completely corrupted. I'm desperate, I opened a ticket exactly 24 hours ago stating that my VPS is inaccessible and they don't respond to me or give me any feedback.
*Edit 1*
Now they responded to my call saying that the problem is with the OS and not with the disk. If it were an OS problem I would be able to access it normally via rescue mode, which doesn't happen, it always gives me a "Bad superblock" error, apparently they don't want to help me.
*Edit 2*
Now they responded that my disk's filesystem was corrupted and that this is not their responsibility, that I should have hired their backup, that the problem is all mine. A server company, let my server corrupt itself and it's not their problem.
I am available to update this complaint with 5 stars if a solution occurs.

Vastaus yritykseltä OVHcloud - Canada

Vastaus yritykseltä OVHcloud - Canada
Wonderful and incredibly fast…
Wonderful and incredibly fast assistance
Heartily recommend

Vastaus yritykseltä OVHcloud - Canada
I paid my subscription at 11 of…
I paid my subscription at 11 of february and immediately after a problem created. I opened ticket. When they reached a solution after 25 days, they offered me to pay again the full amount of my subscription and said that in any other case, they would close my vps. I asked them to call me to discuss and reach an agreement but no one answered my ticket. Guys seriously avoid this company. The least that I can say is that they are amatures !

Vastaus yritykseltä OVHcloud - Canada
My service is not provided
My service is not provided, even though it's been more than 48 hours.
And it show "Cancel" status in list order. No one answer support ticket.
If the service cannot be provided, please refund the money.
Track order no. 16957916
Ticket: CS9396753

Vastaus yritykseltä OVHcloud - Canada
Una basura en su servicio VPS total
Una basura en su servicio VPS total, es imposible hacer un downgrade ahora tengo que pagarle a un ingeniero que migre todo a otro servidor para poder hacer un downgrade y no pagar la cantidad absurda que no necesito. En pleno 2024 donde ya miles de plataformas ofrecen esté servicio. ELLOS no lo hacen!

Vastaus yritykseltä OVHcloud - Canada
Second time my order gets stuck in…
Second time my order gets stuck in verification for no reason whatsoever. First time they told me to check my billing address, my billing address is fine.
They should rather put a sign saying they dont need customers on the website and not have us waste our time.

Vastaus yritykseltä OVHcloud - Canada
Worst service I experienced
Worst service I experienced! Couldn't resolve my VPS hosting order. It was twice I ordered a VPS package and they declined both!!

Vastaus yritykseltä OVHcloud - Canada
Wish I'd read these reviews first
Wish I'd read these reviews first.
I fell for the $0.9/month promo scam, and now it makes me wonder what could have happened if I'd paid for the higher packages.

Vastaus yritykseltä OVHcloud - Canada
There is a terrible support system.
There is a terrible support system.
I ordered a server, I want to make changes to my order, but I have not received a response for 3 days. They don't care at all! I will make a chargeback through the bank and work with a different company!
Ticket Number: 8961886

Vastaus yritykseltä OVHcloud - Canada
They cancell without refund
They cancell without refund, I think they look to fast-easy money, if 100 client purchase the .9$ vps in a day, they get 90$ without rent their resources

Vastaus yritykseltä OVHcloud - Canada
Support was just awesome
Support was just awesome, i am not able to login in my account and try to find a way to contact OVH and finally i find twitter(X) support channel and i contact there and withing 30 minutes all problems get resolved.
Thank you for great help "OVH":)
and also thank you to the person who manually perform all action as requested from me after validation of account.

Vastaus yritykseltä OVHcloud - Canada
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