The waterproof bum bag is just what I needed, for a short coastal holiday, on my own. I can swim without worrying, in a touristy village. I'll also use it to wear under loose shirts on dry land at m... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Website easy to navigate. Plenty of useful information about the product. The two waterproof backpacks arrived promptly and the design and quality are excellent. I returned one as in the end, one was... Näytä lisää
Yritys on vastannut
Emailed Overboard to get a spare bungee strap replacement for rucksack as unable to find on website. Return email within a couple of hours, offered a free new bungee strap and only had to pay postage,... Näytä lisää
Yritys on vastannut
I have been a customer of OverBoard for a while now, and they never disappoint. Over the years, I have built up a collection of their gear, including: - Multiple Backpacks (perfect for daily u... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä OverBoard
Yrityksen kirjoittama
Serious waterproof protection. Proven performance.
OverBoard creates rugged waterproof backpacks, dry bags, bags and tech cases built for watersports, travelling, commuting and the toughest outdoor adventures. Fully waterproof. Built to last. Trusted for 20+ years. #keepitdry
Yhteystiedot
Unit 9 Sky Business Park, Eversley Way, TW20 8RF, Thorpe, Yhdistynyt kuningaskunta
- 0345 208 5755
- support@overboard.com
- over-board.co.uk
4,6
Erinomainen
180 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I’m a big lad and I can barely get the…
I’m a big lad and I can barely get the bag on, thought it would be bigger.
12. marraskuuta 2025
Vastaus yritykseltä OverBoard
Thanks for your feedback. We're sorry to hear the bag wasn’t quite the size you expected. We do our best to provide clear sizing information on the product page, but we appreciate you highlighting this as it helps us improve.
If you'd like, feel free to reach out to our team and we’d be happy to see if there’s an option that might suit you better.
Great price and speedy delivery
2. maaliskuuta 2026
Vastaus yritykseltä OverBoard
Thank you for your great review! We're really pleased to hear that you were happy with both the price and the speedy delivery. We truly appreciate your support and hope to serve you again soon.
What I wanted at a good price with free…
What I wanted at a good price with free delivery. Arrived as promised, as described, well made piece of kit. (30 litre dry flat bag). Will have a look at their other products.
2. maaliskuuta 2026
Vastaus yritykseltä OverBoard
Thank you for your great review! We're really pleased to hear you're happy with the 30 litre dry flat bag and that it arrived as promised. It's great to know you found it good value, and we hope it serves you well. Thanks again for your support, and we hope you enjoy browsing our other products too!
Great quality products
Great quality products, very good packaging and fast delivery.
16. helmikuuta 2026
Vastaus yritykseltä OverBoard
Thank you for your review! We're glad to hear you’re happy with the quality of our products, as well as the packaging and fast delivery. We really appreciate your support!
Do not buy, terrible product and customer service
Received an original overboard backpack for Christmas. First used at the rowing club in February. Coming back soaking wet from a rainy session to put on my dry clothes. I was appalled to find the entire contents of my bag floating in a pool of water. Even the contents of the inner pocket was soaking wet.
Wrote to customer services to request a full refund. They replied ‘no problem’ and details of the return process. There was no stipulation the refund was conditional.
After receiving the bag, overboard then emailed to say that they did not consider the bag to be faulty and now would not honour the refund, and have also not offered a credit note or exchange for a different product. So now Overboard have our money and the unwanted leaking and not waterproof bag. Having had roll top bags for many years, the suggestion it seems is I am at fault for allegedly not rolling their bag correctly…
Do not purchase from this company and terrible customer service. Looking at the volume of 1 and 2 star reviews my experience is far from alone.
Passed to credit card company to resolve.
5. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä OverBoard
We’re sorry to hear you were disappointed with your experience. When we were first contacted regarding the leak, a refund was requested under the product warranty. As no visible damage was reported, we asked for the bag to be returned so we could inspect and test it for any manufacturing fault to determine how water may have entered.
After thorough checks, we were unable to find any manufacturing fault or damage with the bag. As the bag had been used and was not in a resalable condition, we were unfortunately unable to offer a refund or exchange. We remain happy to return the bag to you if you contact our team via our email communication.
We take all customer feedback seriously and always aim to provide clear guidance on product use, warranties, and returns.
Straight forward ordering, amazing price
Straight forward ordering. Amazing price (due to 20th Anniversary discount) on the 90L OverBoard Duffle I bought, yet to give as a Birthday gift.
With 5 Year warranty and write up on the product, I am confident that the recipient will love it.
25. helmikuuta 2026
Vastaus yritykseltä OverBoard
Thank you for your review! We're glad you found the ordering process straightforward and could take advantage of our 20th Anniversary discount. We hope the 90L OverBoard Duffle makes a fantastic birthday gift!
Vastaus yritykseltä OverBoard
Thank you so much for your kind words! We're thrilled to hear you had a great experience with our team. Your support means the world to us, and we look forward to serving you again soon!
The pack is great
The pack is great ! Just what I have been looking for . Perfect for carrying essentials on a walk in the wind and rain . Delivered with no hassle and quickly !
23. helmikuuta 2026
Vastaus yritykseltä OverBoard
Thank you for the great feedback! We’re so pleased to hear the pack is exactly what you were looking for and that delivery was quick and hassle-free.
We really appreciate you taking the time to share your experience.
Really good quality items
Really good quality items. Fast posting/delivery. Good communication about dispatch and delivery. Like the warranty of 5 years. No one else in this industry does that.
20. helmikuuta 2026
Vastaus yritykseltä OverBoard
Thank you so much for your great review!
We’re delighted you’re happy with the quality, fast delivery, and our communication throughout. It’s especially lovely to hear your feedback on our 5-year warranty — we’re proud to offer that extra peace of mind.
Thanks again for your support!
Awesome Customer service from Luke
I had a problem with my classic 30 backpack as the shoulder strapped failed and Luke was quick responding to my warranty enquiry and provide me with a new backpack. We use overboard a lot in our organisation as we work in most remote locations in UK and bags travel a lot with us. from our ships to our helicopters. Great customer service Luke 10/10
26. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä OverBoard
Thank you for the great review! We're delighted Luke was able to resolve your warranty issue quickly and get a replacement Classic 30L Backpack to you.
It’s fantastic to hear our bags are supporting your work in remote locations across the UK — from ships to helicopters is a real test!
We really appreciate your continued support.
good value product
19. helmikuuta 2026
Vastaus yritykseltä OverBoard
Thank you for your positive feedback! We're delighted to hear you’re happy with the value of your purchase. We appreciate you taking the time to share your experience.
Excellent all round experience
We asked some questions on the chat before or purchase and they were all answered. We had a couple more when we received our order and again they were answered quickly and satisfactorily. The quality of the products is excellent and it is so refreshing to deal with a company that really seems to care. Very fast delivery too. Excellent all round!
19. helmikuuta 2026
Vastaus yritykseltä OverBoard
Thank you so much for your fantastic review! We’re thrilled to hear our team could answer all your questions and that you’re happy with the product quality and fast delivery. It’s wonderful to know our care and service made a difference — thanks again for your support!
Great products and fantastic customer service!
First purchased from this company in 2021, the item I purchased was a large waterproof phone case. It stood up to all sorts of use, I took it on holiday, I used it on my paddle board and also used it on poolside. The best thing about this product is that OverBoard offer a 5 year extended warranty. I had an issue with the case after 4 years and 10 months.....I contacted customer services and they honoured the 5 year warranty! I can't fault this company, their products are fantastic and their customer service is amazing. Thank you:-)
14. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä OverBoard
Thank you so much for your amazing review and for being a loyal customer since 2021! We’re delighted to hear your waterproof phone case has been such a reliable companion on all your adventures.
It’s especially great to know our extended warranty and customer service team were able to support you when you needed it — that’s exactly what we’re here for. Thanks again for your kind words and continued support
Vastaus yritykseltä OverBoard
Thank you so much for the fantastic review! We’re thrilled to hear you’re happy with the products and fast delivery. Your support means a lot to us — thanks again!
Excellent service and fantastic…
Excellent service and fantastic product. Delivered promptly with great communication.
17. helmikuuta 2026
Vastaus yritykseltä OverBoard
Thank you so much for your wonderful review! We’re delighted to hear you were pleased with the service, communication, and prompt delivery. It means a lot to know you’re happy with your product — thanks again for your support!
Rugged bag with plenty of room inside…
Rugged bag with plenty of room inside for all my camping gear. Fits on the back seat of my motorcycle. All good.
17. helmikuuta 2026
Vastaus yritykseltä OverBoard
Thank you so much for your great review! We’re thrilled to hear the bag has plenty of room for your camping gear and fits perfectly on your motorcycle. Sounds like it’s ready for some amazing adventures — enjoy the ride!
Vastaus yritykseltä OverBoard
Thank you so much for your kind review! We’re delighted to hear you found the bag useful for travelling — that’s exactly what it’s designed for. We hope it joins you on many more adventures!
Vastaus yritykseltä OverBoard
Thanks for the fantastic review! It’s great to hear that you were happy with the value, fast turnaround, and quality of your purchase. Your support means a lot to our team, and we can’t wait to help you again.
Good service
Good service and good products. Have yet to put them to the test but seem very robust.
13. helmikuuta 2026
Vastaus yritykseltä OverBoard
Thank you for your great review. We’re pleased to hear you’re happy with the service and product quality.
We’re confident they’ll perform just as well in use, and we’re always here if you need any support.
Vastaus yritykseltä OverBoard
Thank you for your positive feedback. We’re pleased to hear your order arrived on time and that you’re happy with the products. We appreciate your support.
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