Hi I'm from nyc .it was a wonderful experience dealing with your agent during booking. Her name is Oge she exceeded all my expectations . Throughout the booking process. She spoke very clearly ,conc... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I would give 5 star to Eddy but I had to give a 4 star just because Ovago wasn't able to help me get an alternate flight for a cancelled one which in turn will make our family endure an 11 hour la... Näytä lisää
Yritys on vastannut
Very scammer intense! They really are doing what many are saying. I booked for a flight and they help the processing of the purchase for the flights and called me To say the price has changed by the... Näytä lisää
Ozioma, the travel agent who assisted me deserves 5 stars and more. Going to Nigeria for the first time in a decade and I’m a nervous wreck. The first hurdle was securing a round trip ticket. I’ve... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Ovago
Erilaisten ulkoisten lähteiden tuottama tieto
Ovago goes the extra mile in getting travelers to their destination, safely and securely.
We are an international online travel agency that provides the best travel services that help people from all over the world to purchase plane tickets at discounted and affordable prices.
From one-way flights to round-the-world trips, from any airline or any destination.
Our team of travel professionals are always at your service and ready to help.
Yhteystiedot
3,7
Keskitasoinen
9 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 94 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
RAAVI was super helpful and…
RAAVI was super helpful and informative. Helped me book a flight from Chicago to Argentina to visit my girlfriend. He provided multiple different options and provided additional options when I changed my plans. Super helpful.
11. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ovago
Dear Matt!
Thanks so much for the great feedback! We’re really happy to hear that Raavi made your booking experience a smooth one. If you have any questions or need anything else, just let us know!
Best regards,
Ovago
First time dealing with OvagoI…
Oliver was very patient with me when I was going over the various options he gave me to choose from
10. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ovago
Dea Hilda,
We’re so glad Oliver was able to help with your booking. Thanks so much for booking with us, we really appreciate it!
Best regards,
Ovago
Pricing for tickets advertised not…
Pricing for tickets advertised not honored. The possibility of price increases after booking a reservation was not clearly disclosed. This seems like a bait and switch practice.
8. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ovago
Updated response
Dear Temi,
We’d love to look into this and see how we can help. Unfortunately, we have not received any response from you. If you wish to discuss this further, please feel free to let us know.
Best regards,
Ovago
Dear Temi,
Thank you for letting us know! We’d be happy to look into this for you. Could you please share your booking details with us? You may also provide additional information by emailing claims@ovago.com.
We look forward to hearing from you!
Best regards,
Ovago
Inez was very expedient in her response…
Inez was very expedient in her response to questions, polite in conversation, and provided excellent service.
8. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ovago
Dear Todd,
Thank you for the fantastic review! We’re thrilled to hear that Inez went above and beyond. If you need any assistance in the future, just let us know. Safe skies!
Best regards,
Ovago
Made a good deal for my flight to…
Made a good deal for my flight to Taipei.
3. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ovago
Dear Sacramento,
Thank you for booking with us! If you have any questions, please feel free to let us know. Safe skies!
Best regards,
Ovago
Very bad website.
Very bad website.. They try to scam it..
31. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ovago
Dear Chandan,
Thanks for reaching out to us. Based on our records, the itinerary experienced a price increase, and an alternative flight option was offered but declined. The reservation was canceled, and no payment was deducted from your account.
Just a heads-up that airfares can change for various reasons, including seat availability, seasonality, and demand. We’re sorry for the inconvenience and appreciate your understanding. We hope to have the chance to assist you again in the future.
Best regards,
Ovago
OVAGO eSim SCAM
While OVAGO did provide the tickets promised I had a terrible experience with the eSim I purchased through them... it didn't work despite following all instructions and going through customer service. They then failed to respond for days while I'm in another country and would later not provide a refund for a service not provided. Very poor business practice and a complete lack of care for your customers. Will never use again.
26. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ovago
Updated response
Thank you for reaching out to us regarding the eSIM. We’re truly sorry to hear that you’re unable to use it and that you weren’t satisfied with the customer experience provided by the service provider. Please rest assured that we’ve noted your feedback and will be sharing it with them. If you have any questions or need further assistance, feel free to contact us anytime.
Best,
Ovago
Hi there!
Thanks for sharing your feedback! We’d be happy to check this out for you. Could you please send us your booking details? You can also email us with more information at claims@ovago.com. Looking forward to hearing from you!
Best,
Ovago
I just booked the flight
I just booked the flight. They called me and said due to technical error, it didn't go through. Also told the price increased, they want to get more money from me. They are cheater. Never buy ticket from them. WORST experiance.
29. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ovago
Updated response:
Hi Mike,
We’d love to address any concerns you may have. However, we haven’t received a response from you yet.Please keep in mind that airfares can change for a few reasons, like seasonality, demand, and seat availability. If you’d like to chat more about this, feel free to reach out or email us at claims@ovago.com.
Best regards,
Ovago
Hi Mike,
Thanks for reaching out, and we’re sorry to hear about this. We’d be happy to check the booking history, could you please share the booking details with us? You can also send more information to us at claims@ovago.com.
Best regards,
Ovago
Great experience with Grayson
Great experience with Grayson! Responsive and knowledgeable.
12. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ovago
Dear Jerome,
Thank you for sharing your feedback! We’re delighted to hear that your booking experience with Grayson was absolutely wonderful. Should you need any further assistance, please feel free to reach out. Safe skies!
Faithfully yours,
Ovago
Everything went wrong
Everything went wrong. Pricing, luggage, returns from customer service. STAY AWAY!
1. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ovago
Dear Denni,
Thank you for reaching out to us regarding your multi-destination trip. Based on our additional review, we noted that you contacted us and that flight options were shared with you. Please note that flight inclusions, such as checked baggage and fare amounts, were clearly indicated in the options provided. It was also noted that checked baggage was not included on all segments and that it can be added after the tickets are issued.
We sincerely apologize for any confusion this may have caused. If you wish to discuss this further, please feel free to respond to our service team. We’re here to assist you.
Faithfully yours,
Ovago
We base in Canada
We base in Canada. Month of June upon booking it’s all in CAD currency then suddenly upon paying it becomes USD we call the costume service after 1 weeks when I notice my bank the price we pay is not match, we feel scammed.Upon talking to costumer service they guarantee us to have free seats arrangement and $200 vouchers to use in our next flight, with me and my husband that time I’m not yet pregnant we have a peace of mind that everything is settled.
Two week ago we call the OVAGO if we can change our seats arrangement for our long flight because I’m pregnant I need to be seat on the Aisle, costumer service the voice is Indian accent ok seat arrangement is change and you must pay $200 questions her why we need to pay if we just want to move our seats in aisle seat because I’m pregnant in first place we when we book our flight in the Philippines seats is already arranged who ever we spoke that time they guarantee us that everything is settled.Why they asking us to pay $200
Costumer service is a liar they don’t have a consideration. Be careful when you booking your flight with them pay attention to the currency they will tricks you. WE WILL NOT USE OVAGO again.
8. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ovago
Dear Romelyn,
Thank you for reaching out to us regarding your reservation. Please allow us to conduct an additional review of the case. We apologize for any inconvenience this may have caused. Should you have any questions, please feel free to let us know.
Faithfully yours,
Ovago
Duru was too patient and kind focusing…
Duru was too patient and kind focusing on seeing me get my booking and i got the ticket in about 5 minutes. Compared to other Airline agents especially from other companies who often got mad and impatient for no reason, Duru is the epitome of an angent that cares only for the customer. I will always and lovely recommend him to everyone with his extension on Ovago. I wish to meet him someday to say thank you even for the stress
5. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ovago
Dear Blessed,
Thank you for this amazing feedback! We're glad to hear that your entire booking experience with Duru was fantastic. Please know that we're available 24/7 in case you need anything else. Safe skies!
Faithfully yours,
Ovago
My experience with ovago was smooth and…
My experience with ovago was smooth and convenient. I found a great flight deal quickly, and the booking was easy. The customer support was also helpful when I had a question.
2. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ovago
Dear Chelsea,
Thank you for choosing us! It's our pleasure to provide you with great deals. If you have any questions, please let us know. We’re here to help!
Faithfully yours,
Ovago
Raavi was very helpful throughout and…
Raavi was very helpful throughout and offered options. first time trying, seems ok.
1. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ovago
Dear Danny,
Thank you for booking with us! We're glad to know that Raavi was able to assist you throughout the booking process. Should you need any additional support, please let us know. Safe travels!
Faithfully yours,
Ovago
Great job!
Duru was very professional and patient with my request. He was able to make sure I got the type of flight I wanted at the price I wanted it at. He did such Sb excellent job. Couldn’t be happier
27. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ovago
Dear Anthony,
Thank you for sharing this fantastic feedback! We're thrilled to know that Duru did such an amazing job assisting you with your flight booking. Please know that we remain available in case you have any questions. Safe travels!
Faithfully yours,
Ovago
Quality Customer Service
Big Shout out to Korbin for his assistance with rectifying my seat arrangement on my upcoming trip.
25. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ovago
Dear Joe,
Thank you for this awesome feedback! We're glad everything worked out. Safe travels!
Faithfully yours,
Ovago
Benjamin’s
Benjamin’s, was very knowledgeable and helpful with securing the best flights and fees. He followed up with me to further provide clarity and guidance. He was very professional and thorough. Thank you Benjamin for your service.
25. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ovago
Dear Vincent,
Thank you for sharing your booking experience with Benjamin! We're glad to hear it was an excellent one. If you need anything else, please feel free to let us know. Safe skies!
Faithfully yours,
Ovago
So much appreciation
For three weeks, I was trying to get to Sierra Leone. This was a stressful time for me to get to, BUT Oliver was able to work with me and made sure that I was able to get a confirmation. He worked hard for me for 12 hours to make sure that I was not out priced or that the seats were taken.
Oliver was truly a godsend in a time of need. Thank you and so much appreciation. Best, fredanna
19. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ovago
Dear Fredanna,
Thank you for sharing your experience with us. We're thrilled to hear that everything went well. Please know that we remain available incase you have any questions. Safe skies
Faithfully yours,
Ovago
Communicating my appreciation
The agent (Grace)was very patient and polite. She never gave up on me and was able to answer all my questions to my satisfaction.
6. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ovago
Dear Kwabena,
Thank you for sharing your lovely booking experience with Grace! It’s our pleasure to assist you throughout, and should you need any additional support, we’re happy to help!
Faithfully yours,
Ovago
Fantastic experience with Greyson at…
Fantastic experience with Greyson at Osage, very patient, courteous and focused on our needs and what we can do to help us. Great job Greyson and thank you for helping us with the booking.
12. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ovago
Dear Wil,
Thank you for choosing us! It’s our pleasure assisting you throughout. Should you need any additional support, just let us know. We’re here to help!
Faithfully yours,
Ovago
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.