Outway Arvostelua 

There was an error with my order - a lower number of socks were shipped than I ordered. Customer service replied and had the item shipped within 5 minutes. Very impressive, and the socks themselves are great!

I had one issue with a sock. I tried to get a refund on Amazon. It wasn't working so i reach out to Outway and they immediately help me out. The even made sure i got my new pair of sock after delivery.

Not only are the socks amazing, comfortable, and of high quality... The team at Outway are fabulous! We love our socks, our feet have never been happier :)

The ankle socks are very comfortable and breathanble. I ask Canadian relatives to bring them over to the Netherlands because I love them so much. On top of that customer support does their absolute best to help you. 5 stars well earned

My first order was lost in transit and before I even knew it, customer service was in touch to notify me and apologize. Not only this, they sent a second replacement shipment. When it arrived, customer service followed up to ensure I was satisfied and offered me a free pair of socks. That is gold star customer service that sadly is rare these days. Today is the first day trying a pair of socks and can tell I will love them. Highly recommend

Fantastic socks - fun colours and designs, great materials, outstanding comfort and fit! Customer Service is outstanding - timely, attentive, and courteous.
The product and the service always go the extra mile!

Excellent customer service! Aiko was an absolute gem to deal with & resolved our issue quickly! The socks are really nice & love all the styles.

Le service à la clientèle est excellent, rapide, courtois.
Tout c'est déroulé rapidement.
Merci Andrew!
On adore les bas Outway

I was completely satisfied with the customer service. Communication was quick and efficient. My new socks are perfect. I can't wait to try them out on my next Mountain outing!

My first experience with this company and I am amazed at the thoroughness of the customer service and their attention to the consumers satisfaction. The products I purchased have become my go to favorites.

Outway has completely changed my relationship with socks. Whether I'm trail running, recovering after a long hike, or managing plantar fasciitis, these are the most comfortable and durable socks I've ever worn. They provide the perfect balance of cushioning, support, and breathability without wearing out ( and I know how to abuse socks!). Their rare and refreshing customer service is as exceptional as their products—respectful, responsive, and genuinely committed to customer satisfaction. These aren't just socks; they're a daily investment in happy feet.

Very prompt and helpful support by Maria for an issue I had with one pair of socks. Successfully resolved with ease.

I love Outway socks especially the compression socks. The socks are so comfortable, have an energetic feel and stylishly fun! The company goes above and beyond for customer satisfaction even when you have questions or concerns they are reliable to meet your expectations.

I love this socks ! I had one issue once and the customer service was excellent, quick and easy to contact!

Purchased lightweight merino socks which all developed holes within ~6-8 months. After writing a 2-star review just to inform people of potential durability issues, their customer service team reached out promptly and offered a free replacement, with the midweight version for added durability. I really appreciate Outway's effort to go above and beyond here.

Prior to ordering socks for a Christmas present (during a big sale they were having) I submitted an inquiry to their customer service and had a reaponse with 24 hours, with an apology for the late response.
When I did place my order the shipment came within a week.

We are happy with the socks however one pair were defective. I submitted an inquiry and the chatbot said a human would be back with me. I was surprised it happened within 5 minutes. I was offered a replacement pair, abd even a different choice if I wanted. Then another customer service person took over after I made my replacement choice, had the replacement shipped out and I had the new pair within 5 days.
And, the customer service team followed up with me after they saw the delivery was confirmed.

These days with bots and and 99% of the time the inability to connect with a human or be put on hold and then disconnected, dealing with this customer service team has been very positive.

5🌟 experience twice.

Customer service si awesome, flexible and easy. Product is of very good quality. I highly recommend.

These are the only socks I wear. I love them so much, when I had an issue Customer Service were helpful, quick and very responsive.
Highly recommend

I was having a terrible experience with another sock manufacturer so I came back to Outway. Had purchased once before from them and was ready to try more styles, so I placed an order. There was a small error, likely by me, that needed to be corrected and they responded to me email in less than hour with truly the best customer service I have had in a long time.
I *still* don't have my order a month later with the other company, or my refund, and I placed my order and received it with 2? 3 days tops? from Outway.
Will shop again. well done!