Just spoke to John on Live Chat he was brilliant sorted out the issue quickly with ease and full of great customer service, ive never used live chat before but I ill definitely use it again if need be... Näytä lisää

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Spoke to John through the online chat. Everything sorted very quickly. Was apologetic about the delay in getting a reinstall. Booked in and in a cancellation comes in earlier they will contact us. Gre... Näytä lisää
We swapped out our machine as we had issues, to a newer version. Paul W was the engineer that visited and installed the new machine. Very helpful indeed as he showed us how to use it and hints and tip... Näytä lisää
I had MAX install my machine and he was incredibly kind. He texted me the day before asking for some details. The next day he arrived and did a very good and clean job. He descaled my machine and... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Stream pure water on subscription. Enjoy instant triple-filtered and UV-purified boiling and chilled water, delivered through one beautifully designed system, at the touch of a button.
The UK’s most comprehensive home water solution
Yrityksen kirjoittama
- Don't compromise on the water you drink
- Our Taap gives you the clean taste of mineral water and the convenience of an integrated tap at a fraction of the cost!
Money Back Guarantee
Put us to the test for 30-days
Yhteystiedot
79-81 Paul Street, EC2A 4NQ, London, Yhdistynyt kuningaskunta
- 0207 022 6472
- ourtaap.com
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 79 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very good customer service
Thanks Remedios for solving the bad taste issue so quickly and sending a replacement filter.
Home water system
Thank you, Ezekiel, for your professionalism, excellent customer service, and for taking the time to explain everything in detail. I also truly appreciate your kind birthday wishes. It was a pleasure speaking with you today, and I am very pleased with the service you provided.
Thank you once again. I look forward to receiving my new water system from Virgin Pure!
Ezekiel was friendly and helpful in…
Ezekiel was friendly and helpful in arranging our house move and TAAP water machine change. She made the whole process easy and explained everything clearly. Thank you, Ezekiel, for making it all so straightforward!
Ezekiel was really informative and…
Ezekiel was really informative and talked me through everything in a way that was easy to understand. So polite, professional, and really funny!! Thank you Ezekiel
Excellent customer service
Excellent customer service, the advisor dealt with my query efficiently
Ezekiel was absolutely amazing and so…
Ezekiel was absolutely amazing and so so helpful, she is a credit to the company and a person you feel at ease talking to. Thankyou
One of the most helpful and friendly…!
Ezekiel was one of the most helpful and friendly customer service people I've encountered. Helped me through the entire process of review and was able to answer my questions and importantly, was checking repeatedly that I was sure about my decision for the purchase and what exactly I wanted.
Jeffrey
Jeffrey, is the best when it comes to setting up a new contract.
Can’t wait for it to arrive.
Install (Liam)
Liam installed our system today. He was friendly and efficient, and demonstrated how to use all of the features.
Thanks.
Outstanding Level of Customer Service
From the very first telephone call with Ezekiel in Customer Service to my installation with Liam D this morning everything has been fantastic! The communication has been excellent throughout, always kept up to date and well informed. Liam called me to let me know he was on his way and gave me an eta. Lots of reminders in the days leading up to the installation today.
Liam arrived and was lovely. Friendly and polite (offered to take his shoes off!) and really super efficient! He cleaned up as he went, mopped up the water splashes, checked I was happy with the placement and showed me how the machine works, how to change the filter and lamp (even easier than my old original) and tidied everything away too! I'm so happy and very impressed. Outstanding level of customer care! Thank you so very much 🤗
The installation was quick and…
The installation was quick and efficient and the engineer, Liam, was very friendly. Very pleased with the product too.
Darren who came to fix the machine was…
Darren who came to fix the machine was really helpful and professional, highly recommend it
Great Customer Service
Thank you, Ezekiel Villamor for guiding me step by step with the ordering of my home water system. You were very kind and patience in answering any questions I had.
10/10 for customer care and support
The representative was exceptionally helpful and polite and acted on understanding and kindness towards my situation. They were very helpful and able to ease my anxiety over my situation and help me to get to the bottom of the problem and come up with a solution
Ezekiel is really helpful
Ezekiel is really helpful, and was really patient with me until I was ready to get this sorted.
She is friendly, professional and very helpful with explaining everything.
Thank you again :)
Ezekiel nice and supportive lady,great…
Ezekiel nice and supportive lady,great customer service. Helpful and nice,really good service. 5+ STARS Ezekiel was nice to speak with you!
Excellent Service!
Exvellent Very effectively installed
Very effectively installed
Polite well mannered
Excellent customer service
Cleaned up any mess made
Well done Liam you're a credit to the company 👏
Ezekiel was absolutely amazing
Ezekiel was absolutely amazing! Amazing customer support and definitely made my day. Fantastic communication! Can’t wait for my installation :)
Brett was thorough and had brilliant…
Brett was thorough and had brilliant communication.
Brett did our installation this morning…
Brett did our installation this morning - very professional & did a good job in less than an hour and with little disruption . He explained everything clearly and it was a pleasure meeting him.
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