OTP Bank Arvostelua 

Peccato non posso dare 0 stelle. Ho prelevato al bancomat 50.000 ft ma purtroppo mi son distratto a parlare con qualcuno ed è passato il tempo e i soldi son rientrati al bancomat. Contattato servizio clienti e dicono che mi devo arrangiare con wise , ( la mia banca ) 4 mail e non mi danno i soldi, chiaramente scalati dal conto....ma non guardano la telecamera del bancomat ? Cosa c'entra la mia banca ? Lo sportello è di otp, la videocamera è di otp...dunque incompetenti. Banca negativa sotto molti aspetti, non è la prima volta che riscontro problemi ma gli incompetenti ci mangiano i nostri soldi !!! Cambiate banca

After 8 years, finally I closed my bank account in Otp. Try to avoid this bank at any cost. Any bank in Hungary is better

One part of world wide LEGALLY CRIMINAL AND AMORAL organization + craptalisam

My friend send me money from saudi arabia to albania, otp bank.. Done process in saudi arabia since june 13th,2025 till now i didnt get the money on my account... I call the call center everyday, they cant solved the problems.. Only saying that i will call again and ask for update..worst experience ever. Poor communication with those staffs..

0 stars would be better. Slow, rude, unhelpful, no bank clerk spoke English, I was unable to send money to a friend's OTP account with my Mastercard.
Kistelek branch.

I have opened a standard savings account with OTP one year ago at my last visit to Hungary. As dual Hungarian-Australian citizen, I have spent the past year back home in Australia. However, in this one year OTP have charged me 33346HUF (136AUD) in account keeping fees. That is without me having used the account even once. Naturally, I can only cancel the account in person in Hungary, and I will make it the very first task when visit again. Is stealing have now become a Hungarian corporate standard or does Mr Csanyi (owner of the bank) not rich enough as yet?

Never open an account here! They lie and won’t let you close it! In the meanwhile taking your money! Worst bank ever!

Gentilissimo Direttore ,io cliente della OTP BANCA, le invio questa email di complimenti per il suo dipendente Mario Saliaa ,Durazzo ,che con capacità e professionalità si è impegnato per la soluzione di vari problemi con alcune pratiche della banca.
Grazie anche alle ragazze dello sportello cassa
I nderuar Drejtor, jam klient i OTP BANCA, po ju dërgoj këtë email komplimentesh për punonjësin tuaj Mario Saliaa,Durres i cili me aftësi dhe profesionalizëm është përkushtuar në zgjidhjen e problemeve të ndryshme me disa praktika të bankës.
Faleminderit edhe vajzave në arkë.
Dear Director, I am a customer of OTP BANCA, I am sending you this email of compliments for your employee Mario Saliaa ,Durres, who with ability and professionalism has committed himself to the resolution of various problems with some practices of the bank.
Thanks also to the girls at the cash desk

Worst banking experience i ever had!
this bank will literaly revert a payment sent to you in any currency other then one in which account is opened. UNHEARDOF.
they > a literal bank! > are apparently unable to covert currencies > and will rather resort to bouncing back a transaction in foreign currency. i am definitely closing my otp account as thix makes it impossible to work with international clients.

The most disgusting people on earth work in OTP Bank Moldova, it's a criminal organization but not a bank

War bis jetzt eigentlich zufrieden, aber seit dem letzten Termin denke ich daß sie kein deutsches Geld mehr anlegen möchten

Very behind in processing money etc. Don't recommend this bank

Egyszerű használni, 10/10 Junior számla csomag

What is not good about this bank is the lack of transparency: so many hidden fee while doing any transaction. Be careful when you use this bank!

Barabhebungen für nicht OTP Kunden auf 75000 Forint begrenzt. Selbst mit Wise-Karte unmöglich. Würde jedem empfehlen otp zu verlassen
Schade

This bank will remove all acces from your account, including transactions and card payments, when your ID expires.

I was shocked to see I was no longer able to access my money and make payments on the day my ID expired.

Any other bank just notified me to update my details as soon as possible but didn't remove acces to my funds altogether.

What a huge red flag.

Thankfully my liquid assets are with other banks. What a terrible bank.

Terrible bank. They rip you off in any transaction you make. High fees. Limited withdrawals

Service…..
Nur kurz die Kreditkarte abholen, soviel zur Theorie.
Die Damen am Schalter waren alle tatsächlich beschäftigt.
Daher haben ich nach 15 Minuten einen Bankmitarbeiter hinter einem Schreibtisch gefragt, ob er so höflich sei mir kurz zu helfen, Da er offensichtlich nichts zu tun hatte.
Er verwies mich an die Damen, wieso auch Service bieten…. Rumsitzen macht mehr Spaß