My original shoes were slightly big so the communication with the team in returns was absolutely fantastic. They replied promptly and sent me the relevant exchange label. The shoes are superb quality... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I placed an order for a pair of boots at a weekend. The goods were despatched the next working day with lots of excellent communication. The boots arrived in 24 hours. The quality is excellent and th... Näytä lisää
Yritys on vastannut
Im always nervous buying clothes or shoes on line for reasons of fitment. I ordered Jack Black Chelsea boots. Sadly my anxiety is now heightened . The boots are not at all similar to the pictures... Näytä lisää
Yritys on vastannut
Beautiful affordable shoes and very high quality. The colour of the brown leather was unique and really rich. The packaging was thoughtful and made the purchase even more special. The postage time was... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Step Into Timeless Elegance with Oswin Hyde At Oswin Hyde, we specialise in premium handcrafted leather shoes and accessories for the modern gentleman. Our collection features everything from classic Oxford and Brogue dress shoes to contemporary leather sneakers, designed for comfort, style, and enduring quality. Beyond footwear, explore our curated range of leather belts, travel bags, wallets, umbrellas, and other refined accessories, all crafted with precision and attention to detail. Each Oswin Hyde product reflects our commitment to exceptional craftsmanship, timeless design, and accessible luxury. Whether you're dressing for a formal event, the office, or everyday sophistication, Oswin Hyde offers the perfect finishing touch. Join thousands of satisfied customers who choose Oswin Hyde for quality they can trust and style that lasts. Experience the Oswin Hyde difference - where craftsmanship meets character.
Six-Month Quality Guarantee
Buy with confidence
If, within six months of purchase, your item develops a fault due to a manufacturing defect or failure in craftsmanship, we will offer a repair, replacement, or refund, depending on the most appropriate and fair resolution. This applies to all products purchased directly from the Oswin Hyde website.
Yhteystiedot
Unit 7, 55 Hastings Road, Leicester, LE5 0BT, Leicester, Yhdistynyt kuningaskunta
- 03331881136
- hey@oswinhyde.com
- oswinhyde.com
4,5
Erinomainen
1 t. arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Dissapointed
Im always nervous buying clothes or shoes on line for reasons of fitment.
I ordered Jack Black Chelsea boots. Sadly my anxiety is now heightened . The boots are not at all similar to the pictures on line.
Think im finished with shoe buying on line.
Fairly trouble free and apologetic returns process albeit until reminded postage was also charged( full refund upon " protest "). Regrettably I cannot advocate for Oswin H.
9. maaliskuuta 2026
Vastaus yritykseltä Oswin Hyde
Hi James,
Thank you for sharing your honest feedback. I am very sorry to hear that your experience with our Jack Black Chelsea boots didn't meet your expectations and, more importantly, that it added to your anxiety about shopping online.
We strive to ensure our product photography represents our footwear as accurately as possible, so it is disappointing to hear that the boots didn't match the images you saw. We also apologize for the oversight regarding your postage refund; we’re glad we could resolve that for you once it was brought to our attention, but we understand the frustration of having to "protest" to get it sorted.
While we regret that we couldn't provide the perfect experience this time, we appreciate you highlighting the areas where we can improve. We wish you the very best in finding the right pair elsewhere.
Best regards,
The Oswin Hyde Team
My fourth purchase in a month
My fourth purchase in a month - stunning shoes and put-standing value. Quality detailing and very well finihed - mor ethan your standard shoe.
11. maaliskuuta 2026
Vastaus yritykseltä Oswin Hyde
Hi John,
Thank you for the amazing 5-star review!
It’s an honor to be your go-to for footwear, and four purchases in a single month is incredible! We are so glad you’re enjoying the stunning design and outstanding value of our shoes. We put a lot of focus into the quality detailing and finishing to ensure they truly offer more than your standard shoe, so it’s great to hear that hasn't gone unnoticed.
We truly appreciate your continued support and look forward to your fifth visit!
Best regards,
The Oswin Hyde Team
Great Sneakers! Great Service!
From ordering my shoes online to delivery the whole process was quick and faultless.
Reasonably priced, excellent quality, super comfortable and even with some small gifts throw in for good measure.
An excellent service all round.
11. maaliskuuta 2026
Vastaus yritykseltä Oswin Hyde
Hi Anthony,
Thank you for the fantastic 5-star review!
We are so pleased to hear that your experience was quick and faultless from start to finish. We take great pride in offering excellent quality and super comfortable sneakers at a reasonable price, so it’s wonderful to know we hit the mark for you.
We're glad those small gifts added a nice touch to your order! Thank you for your support, and we look forward to seeing you at Oswin Hyde again soon.
Best regards,
The Oswin Hyde Team
Vastaus yritykseltä Oswin Hyde
Hi Phillip,
Thank you for the 4-star review!
We are so glad to hear that you're happy with our design and affordability. We strive to balance style with great value, so it’s wonderful to know we hit the mark for you.
We appreciate your support and hope to see you back at Oswin Hyde soon!
Best regards,
The Oswin Hyde Team
Vastaus yritykseltä Oswin Hyde
Hi Anthony,
Thank you for the 5-star review!
We are so glad to hear that your order arrived exactly as described and that you're happy with the smart look of your new footwear. We aim to provide quality styles that live up to expectations, so it's great to know we hit the mark for you.
We appreciate your support and look forward to seeing you at Oswin Hyde again soon!
Best regards,
The Oswin Hyde Team
quality products and service
i recently purchased two pairs of formal shoes and an absolutely fantastic umbrella with my name on it. i cannot fault either pair of shoes of the quality of the umbrella. Great prices, great service and will definitely be using them in the future
10. maaliskuuta 2026
Vastaus yritykseltä Oswin Hyde
Hi Dean,
Thank you for the fantastic 5-star review!
We are so pleased to hear that you are happy with both of your formal shoe purchases and your personalized umbrella. It is always great to know that our quality and the extra touch of customization met your expectations.
We take a lot of pride in offering great prices and service, so we truly appreciate your support and your plan to shop with us again in the future.
Best regards,
The Oswin Hyde Team
Great value for money
Great value for money, very comfortable shoes and the little touches (the shoe horn, cleaner, shoe bags and spare laces, where appropriate) were a great touch. High quality shoes at an affordable price. Thank you.
9. maaliskuuta 2026
Vastaus yritykseltä Oswin Hyde
Hi Rob,
Thank you for the fantastic 5-star review!
We are so pleased to hear that you found our shoes to be of high quality and very comfortable. We believe that the little touches—like the shoe horn, cleaner, and spare laces—make all the difference in providing a premium experience at an affordable price, so it’s great to know you appreciated them.
We truly appreciate your support and look forward to seeing you at Oswin Hyde again soon!
Best regards,
The Oswin Hyde Team
So comfortable
I recently purchased a pair of oswin Hyde shoes and wanted to share my experience with this shoe company and the shoes I ordered.
So I ordered a pair of the double monk strap cognac leather shoes and when they arrived which was so quick and great service by the company.
When I tried them on I found the size which I normally have to be a little too small so called oswin Hydes customer services line and they couldn't have been more helpful and sent the next size up and they fitted perfectly so on this style I would recommend you order a size above what you normally have.
The comments I received when wearing these shoes are incredible and although I've only worn them during the summer months and autumn as I want to keep these as perfect as possible I just love wearing them so very comfortable to wear and I have a few issues with my feet but these shoes are just so comfortable to wear.
Unfortunately I have noticed that the material has started to become a bit separated from the leather which is a real shame but I'm sure I can find a way of repairing this.
But all in all I would definitely recommend these shoes and oswin Hyde.
I'm looking at a couple of pairs of shoes on their site currently and will be ordering very soon once I have spoken with there call centre for some advice prior to ordering.
16. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oswin Hyde
Hi Mark,
Thank you for such a detailed and thoughtful 5-star review!
We are thrilled to hear that you are loving your double monk strap cognac leather shoes and that they’ve been so comfortable, especially given the foot issues you mentioned. It’s also great to know our customer service team could help you find that perfect fit—your advice on sizing up for this specific style is very helpful for other shoppers!
Regarding the issue you noticed with the material separating from the leather, we want to ensure your shoes stay in "perfect" condition just as much as you do. Before you attempt a repair yourself, please do mention this to our team when you call in for advice on your next order. We’d love to look into this for you and see how we can help.
We appreciate your recommendation and look forward to speaking with you again very soon!
Best regards,
The Oswin Hyde Team
On point, Oswin Hyde
The product seen online was the same I receive and fits perfectly. Very nice packaging too.
9. maaliskuuta 2026
Vastaus yritykseltä Oswin Hyde
Hi Gabriel,
Thank you for the fantastic 5-star review!
We are so pleased to hear that your order was on point! It’s great to know that the product you received matched what you saw online perfectly and that the fit was spot on. We also take a lot of pride in our packaging, so we're glad that added a nice touch to your experience.
We appreciate your support and look forward to seeing you at Oswin Hyde again soon!
Best regards,
The Oswin Hyde Team
Vastaus yritykseltä Oswin Hyde
Hi Gareth,
Thank you for the fantastic 5-star review!
We are so pleased to hear that both our shoes and our service met your expectations. We strive to provide quality in every step of the process, from the craftsmanship of our footwear to the support we offer our customers.
We appreciate your support and look forward to seeing you at Oswin Hyde again soon!
Best regards,
The Oswin Hyde Team
Quality
I love OH socks and shoes. Great quality. However, it seems it takes too long to restock unavailable items. This is a note for improvement.
6. maaliskuuta 2026
Vastaus yritykseltä Oswin Hyde
Hi Mr Owusu,
Thank you for the 5-star review and for being a fan of both our shoes and socks!
We are thrilled to hear that you love the quality of our products. We also truly appreciate your honest feedback regarding our restock times. We are constantly working to improve our supply chain to ensure our most popular items are back in stock as quickly as possible, and your note helps us prioritize this for the future.
Thank you for helping us grow, and we hope to have your favorites back in stock for you very soon!
Best regards,
The Oswin Hyde Team
The item was ordered the next day on…
The item was ordered the next day on Thursday and delivery tracking was sent for Friday. Then, they cancel it and then say they deliver on Saturday. They again cancelled and then delivered on Monday that made me cancel plans I wanted the shoes for an event on the .I, still waiting for a refund from an item 10 days ago that I buy through debenahms not a happy customer really.The shoes were fine the service is not
Terrible service they had the return item and tell me to go to Debenhams to get my refund .No help what soever I will not be buying that again for sure 2 weeks on still no refund
6. maaliskuuta 2026
Vastaus yritykseltä Oswin Hyde
Hi Eric,
Thank you for sharing your feedback. We are glad to hear you found the shoes to be of good quality, but we sincerely apologize for the frustration caused by the delivery timeline.
Regarding your delivery, we would like to clarify that for Next-Day services, orders must be placed before 4:00 pm (Mon-Fri). As your order was placed on March 5th at 5:33 pm, it was processed the following working day. Our shipping policy states that "Next-Day" pertains to next working day deliveries; therefore, weekends and public holidays are not included in this window.
In regards to your Debenhams order, we have fully addressed this in our email reply to you from yesterday. Please follow the specific instructions provided in that message to ensure your refund is processed correctly through the Debenhams platform.
Best regards,
The Oswin Hyde Team
Great product and great deal
Great product and great deal. Was there when the courier let us down.
6. maaliskuuta 2026
Vastaus yritykseltä Oswin Hyde
Hi Nick,
Thank you for the fantastic 5-star review!
We are so glad to hear that you're happy with the product and the deal you received. We also appreciate you mentioning the delivery—while we can't always control the courier, we are committed to being there for our customers and making things right when issues arise.
We’re happy we could resolve that for you and look forward to your next visit!
Best regards,
The Oswin Hyde Team
They were exactly as seen in the…
They were exactly as seen in the pictures and even better. These are proper quality shoes, in really impressed
6. maaliskuuta 2026
Vastaus yritykseltä Oswin Hyde
Hi Phillip,
Thank you for the fantastic 5-star review!
We are thrilled to hear that your shoes were exactly as seen online—and even better in person! We take great pride in our photography and craftsmanship, so it’s wonderful to know you are really impressed with the proper quality of our footwear.
We appreciate the support and look forward to seeing you again!
Best regards,
The Oswin Hyde Team
Happy customer
The shoes are lovely real leather they come with a care pack and are great value for money.they have not been worn yet as they are for a wedding .
2. maaliskuuta 2026
Vastaus yritykseltä Oswin Hyde
Hi Jackie,
Thank you for the wonderful 5-star review!
We are so pleased to hear that you are happy with the quality of the real leather and the value for money. We take great pride in including a care pack with our shoes to help our customers keep them looking their best for years to come.
We hope the shoes are comfortable and stylish for the wedding! It’s an honor to be part of such a special occasion.
Best regards,
The Oswin Hyde Team
I received a first class service
I received a first class service, and will be back, thankyou
5. maaliskuuta 2026
Vastaus yritykseltä Oswin Hyde
Hi Gerry,
Thank you for the fantastic 5-star review!
We are delighted to hear that you received first-class service from our team. Providing a seamless and high-quality experience is always our top priority, and knowing that you'll be coming back is the best compliment we could receive.
We look forward to welcoming you back to Oswin Hyde soon!
Best regards,
The Oswin Hyde Team
Vastaus yritykseltä Oswin Hyde
Hi James,
Thank you for the fantastic 5-star review!
We are thrilled to hear that your experience with Oswin Hyde was first class from start to finish. We take great pride in delivering top-quality products and a seamless service, so it’s wonderful to know we hit the mark for you.
We appreciate your support and look forward to welcoming you back soon!
Best regards,
The Oswin Hyde Team
Tried several times to pay the Customs…
Tried several times to pay the Customs duty through EVRI but each time the payment didn't seem to go through. As such the goods are returned sender and never recieved.
27. helmikuuta 2026
Vastaus yritykseltä Oswin Hyde
Hi Bas van Egmond,
Thank you for bringing this to our attention. We are very sorry to hear about the difficulties you experienced with the customs duty payment and the subsequent return of your order.
We understand how frustrating it is when a delivery doesn't go as planned, especially when technical issues with a carrier like EVRI get in the way. We would like to investigate this immediately and find a solution for you, whether that involves a reshipment or a full refund.
Please contact our support team directly at hey@oswinhyde.com so we can resolve this as a priority.
Best regards,
The Oswin Hyde Team
Bowtie
Quick dellivery, the box it came in is very secure and is very fancy. The bowtie looks exactly like the picture on the website
2. maaliskuuta 2026
Vastaus yritykseltä Oswin Hyde
Hi Vanj,
Thank you for the fantastic 5-star review!
We are delighted to hear that you are happy with your bowtie and that it lived up to the pictures on our website. We take great care in our photography and packaging to ensure that when your order arrives, it feels as fancy and secure as a premium product should.
We appreciate your support and hope to see you at Oswin Hyde again soon!
Best regards,
The Oswin Hyde Team
Nice🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻
2. maaliskuuta 2026
Vastaus yritykseltä Oswin Hyde
Hi Aba,
Thank you for the 5-star review!
We are so glad to see that you’re happy with your purchase. Short and sweet—we love the positive energy! 🫶🏻
We appreciate your support and look forward to seeing you at Oswin Hyde again soon.
Best regards,
The Oswin Hyde Team
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.