The whole process from purchasing through to delivering was seamless. Comms was great and responses to queries was excellent. The belts were beautiful bespoke items that were well worth wait plus know... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ordered a couple of belts from Orraman - absolutely delighted with them. Beautifully crafted, the leather is top quality and the product feels really substantial. Will be recommending to friends and f... Näytä lisää
I ordered my 2 belts, buy one ang get one free which are really and truley magnificent pieces of craftsmanship designed and crafted with precision. They are truly amazing, professional and their custo... Näytä lisää
The belt we ordered is a lovely addition to the wardrobe, beautifully made and nicely packaged. I’ve deducted a star for their poor communication. Like many people after 3 weeks I began to wonder if... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
We are Orraman Leather, a small but ambitious team based on the west coast of Scotland, dedicated to crafting fine leather goods that last a lifetime. What started as a one-man workshop has grown into a team bound by a passion for craftsmanship, respect for heritage, and a relentless drive for quality. Together, we design, cut, stitch, and finish every belt, wallet, and accessory by hand using only full-grain, vegetable-tanned leather. This is leather that carries history in its fibres, chosen not only for its durability but for the way it ages with character and strength. Our workshop runs on collaboration and shared purpose. Each member of our small team brings their own fire and skill to the craft, but we’re united by a common goal: to honour Scotland’s heritage while pushing leatherwork into the modern age. Every piece that leaves our hands is a reflection of who we are as a team: hardworking, passionate, and committed to building something meaningful. When you buy from Orraman, you’re not just buying leather goods; you’re supporting a team that believes in tradition, legacy, and doing things the right way.
Yhteystiedot
Yhdistynyt kuningaskunta
- info@orramanleather.com
- orramanleather.com
4,8
Erinomainen
381 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 83 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Beautiful product efficiently sent.
6. joulukuuta 2025
Vastaus yritykseltä Orramanleather
Hi Gillian,
Thank you so much for the kind words — we’re really glad you’re happy with your piece. It means a lot to us that you took the time to leave a review.
Chris
Founder
Orraman Leather
Vastaus yritykseltä Orramanleather
Hi David,
Thanks very much — we really appreciate that. Delighted to hear you’re happy with the quality.
Chris
Founder
Orraman Leather
Quality belt very pleased
4. joulukuuta 2025
Vastaus yritykseltä Orramanleather
Hi Steve,
Thank you for the review, that’s great to hear. We’re really pleased you’re enjoying the belt.
Chris
Founder
Orraman Leather
Terrible and Disgraceful
Never received my goods, no reply to my emails, had to get my money back through my bank, no apology.
22. marraskuuta 2025
Vastaus yritykseltä Orramanleather
Hi,
I’m really sorry this didn’t work out the way we would ever want it to. This isn’t the standard we hold ourselves to, as you can see from the many 5-star reviews from customers who’ve had a great experience with us.
I’d genuinely like the opportunity to look into this properly for you. If you’re happy to, please email info@orramanleather.com
and mark it FAO Chris, and I’ll personally review what happened and see what I can do to help.
Thanks for taking the time to leave feedback.
Chris
Founder
Orraman Leather
Beautiful look
Easy payment.
No issues with delivery.
Would have been five stars if quality control was all there, however, it is well made, beautiful wallet to see and touch.
3. joulukuuta 2025
Vastaus yritykseltä Orramanleather
Hi Douglas,
Thank you for your feedback and for the kind words about the wallet — we’re really pleased to hear you liked the look and feel of it.
We do hold ourselves to a very high standard when it comes to quality control, but as with any handmade process, on rare occasions something can slip through the cracks. If there’s anything at all you’re unhappy with, please don’t hesitate to email us at info@orramanleather.com
so we can look into it and make things right.
Thanks again for taking the time to leave a review.
Chris
Founder
Orraman Leather
Good. Better. Best.
Black - The Chief Belt. Good.
Peat - The Chief Belt. Better.
Heather Ale - The Chief Belt. Best.
They're all great. Recommended.
2. joulukuuta 2025
Vastaus yritykseltä Orramanleather
Hi Rob,
That’s an excellent breakdown — thank you! We’re really glad you enjoyed the different leathers and appreciate the recommendation.
Chris
Founder
Orraman Leather
The product was of fantastic quality
The product was of fantastic quality, despatched and received in record time. I would not hesitate to recommend Orramanleather to anyone interested in boutique, artisan goods 🏴👍
2. joulukuuta 2025
Vastaus yritykseltä Orramanleather
Hi Doug,
Thank you very much for the kind words and the recommendation — we really appreciate it. Delighted to hear everything arrived quickly and you’re happy with the quality.
Chris
Founder
Orraman Leather
Vastaus yritykseltä Orramanleather
Hi Dave,
Thanks for taking the time to leave a review — great to hear everything went smoothly.
Chris
Founder
Orraman Leather
The Chief Leather Belt - Peat
Great sizing instructions, easy ordering process and quick delivery, especially given the time of year.
A magnificent product that will last a lifetime and improve year on year. I cannot recommend Orraman Leather highly enough.
2. joulukuuta 2025
Vastaus yritykseltä Orramanleather
Hi Jim,
Thank you for such a thoughtful review. We’re really glad the sizing guidance helped and that you’re enjoying the belt — it’s exactly how we want our work to be experienced.
Chris
Founder
Orraman Leather
Personable and very responsive and a…
Personable and very responsive and a lovely product
17. marraskuuta 2025
Vastaus yritykseltä Orramanleather
Hi Jean,
Thank you so much for the kind words — really pleased to hear you had a good experience and that you’re enjoying the product.
Chris
Founder
Orraman Leather
Beautiful belts that will last.
I bought a few belts about 3 or 4 months ago and thought I’d wait to write the review. I think the delivery was a little longer than expected but think the team were busy upgrading the workshop or something so acceptable reason.
A few months down the line, the belts are excellent quality and absolutely beautiful. I think I may have made a mistake with one of the buckles but not a major issue so didn’t bother going back to them.
These belts have been well made and you can tell they will last for years.
29. heinäkuuta 2025
Vastaus yritykseltä Orramanleather
Hi Adam,
Thanks for such a thoughtful and detailed review. Really glad to hear the belts have proven themselves over time — that long-term wear and longevity is exactly what we aim for.
And if you ever do want us to take a look at anything at all, we’re always happy to help.
Chris
Founder
Orraman Leather
Product is 5 star, communication isn't 😢
Okay, should have been five stars! The quality, when you do receive your order, is phenomenal. Sadly, I hadn't heard anything from them about expected time for delivery, so I chased them up, and got no reply to my email.
I know you're a small company offering outstanding products BUT if you don't communicate with people, even a standard reply email to say that 'your order may take 4-6 weeks from date of order to date of delivery, we will contact you with a shipping number when your order is completed' at least tells people how long they may wait? Maybe something to learn from, otherwise a clear 5 stars!!
21. marraskuuta 2025
Vastaus yritykseltä Orramanleather
Hi Duncan,
Thank you for such honest and constructive feedback — and for the kind words about the quality of the product itself.
You’re absolutely right about communication, and it’s something we’re actively working to improve. As a small team balancing production and customer service, it can be challenging at peak times, but that’s not an excuse, and clearer, more proactive updates are something we’re committed to getting better at.
Your comments are genuinely helpful, and we appreciate you taking the time to share them. Thanks again for your support.
Chris
Founder
Orraman Leather
Ordered a wallet back on Sep 17
Ordered a wallet back on Sep 17, site states its a 30 day leadtime. November comes around, nothing. I sent an email in with a response that the order was forgotten and will be expedited to ship that week. A very nice email btw. Anyhow, its December tomorrow, no shipment, no response, no nothing. I requested a refund in my initial email, but I dont think that will happen. Just kind of lost here, so I told them to keep the money since I was tired of having to track this order. Its too bad because I love supporting small business.....but its these activities that prevent then from ever scaling and keeps the big buys BIG. Good luck guys, I hope others dont experience what I have.
30. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Orramanleather
We’re really sorry about how this one turned out. It’s obviously not how we want any of our orders to go, or how we want any customer to feel.
Your wallet was sent out a little while back now, so it would be great to hear from you to confirm that everything arrived safe and sound. If there are any issues at all, please drop us an email at info@orramanleather.com
and mark it FAO Chris, and I’ll personally look into it for you.
Thanks for taking the time to leave feedback, it’s genuinely appreciated.
Chris
Founder
Orraman Leather
The belt and wallet are first class
The belt and wallet are first class. Well worth the money. I will definitely be buying more products and highly recommend them.
19. marraskuuta 2025
Vastaus yritykseltä Orramanleather
Hi,
Thanks very much for the kind words — really pleased to hear you’re happy with both the belt and wallet. We appreciate the recommendation and look forward to crafting something for you again.
Chris
Founder
Orraman Leather
This is my second purchase and am now…
This is my second purchase and am now waiting for my 3rd order! I love this stuff! I should have been born Scottish
19. marraskuuta 2025
Vastaus yritykseltä Orramanleather
Hi Joe,
That’s brilliant to hear — thank you for coming back again, and again. Glad you’re enjoying the gear, and your honorary Scottish status is absolutely approved.
Chris
Founder
Orraman Leather
Vastaus yritykseltä Orramanleather
Hi,
Thanks very much for taking the time to leave a review — much appreciated.
Chris
Founder
Orraman Leather
One area for improvement would be on…
One area for improvement would be on the communication to the customer. With custom, hand-made products there are times when the lead time is extended out further than normal. Communicating that the product is still in manufacturing but behind schedule would go a long way. Case in point - I ordered my product 2 months ago and I still do not have it in hand. It wasn't until I reached out to the manufacturer that I learned it was still in process. Had Orraman been proactive about what was going on, it would have eased my worry about whether I was actually going to receive it or if I was scammed. All that being said, I can't wait to finally receive and start using it!
13. marraskuuta 2025
Vastaus yritykseltä Orramanleather
Hi Jeffrey,
Thank you for taking the time to leave such thoughtful and balanced feedback.
You’re absolutely right. With handmade, made-to-order products, lead times can sometimes extend, and clearer, more proactive communication during those periods is something we continually work to improve. Your feedback is genuinely helpful and highlights an area where we can do better.
I really appreciate your patience, and I’m glad to hear you’re looking forward to finally receiving and using your piece. If you ever have any questions at any stage, we’re always happy to help.
Thanks again for your support and for choosing Orraman.
Chris
Founder
Orraman Leather
Incredibly poor service
Incredibly poor service. Paid significant money for a wallet and still 8 weeks later no delivery and no ability to track package.
Contacted Orramanleather several times via email with no outcome or real explanation, and still no indication on delivery date.
15. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Orramanleather
Hi Shaun,
I’m genuinely sorry to hear about your experience — this is clearly not the standard we aim to provide, and I completely understand your frustration.
We are a small workshop producing made-to-order goods, and at times lead times can extend beyond what anyone would reasonably expect. That said, we should always be clearer and more proactive in our communication, and it’s disappointing to hear that this didn’t happen in your case.
If you’re open to it, I’d really like to look into this personally and see what can be done to resolve things properly. Please email info@orramanleather.com
and mark it FAO Chris, and I’ll take ownership of this for you directly.
Chris
Founder
Orraman Leather
Brilliant products!
Brilliant products which last for many many years I couldn’t be happier with the belts
30. lokakuuta 2025
Great service and product
Great service, quick delivery and a really great product
29. lokakuuta 2025
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