Both my son Billy and myself visited on Saturday 16/05, from the moment we entered the door we were made feel so welcome by Breda, she guided us through the whole process and answered all our question... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The team in Newbridge are fantastic. Friendly, huge experience and super helpful. I received a very thorough exam and lots of good advice from the Doctor. Thanks to Breda and Amy for looking after u... Näytä lisää
Yritys on vastannut
I have nothing but praise for all the team at optical express in Tallaght. From the friendliness of the receptionist staff who always made me feel welcome and put me at ease to all of the team involve... Näytä lisää
Opticalexpress varifocal eye tests not good! They won't give me refund already paid £335.20. I haven't got my new glasses. Opticalexpress policy state no refund? - should have told me beforehand. Had... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
For over 30 years, millions of patients have trusted Optical Express with their eye care. As Europe’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our surgeons undertake more laser procedures collectively than any other provider in the UK and Ireland. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. Optical Express is focused on delivering exceptional patient care and outstanding clinical outcomes through continued investment in both our technology and our people.
Yhteystiedot
4,5
Erinomainen
578 arvostelua
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The staff is incredible
The staff is incredible and I’ve felt safe the whole laser eye surgery consultation, they explain each of the exams carefully, and also the options available and the next steps. Definitely recommend and will be doing my surgery with them!
9. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Optical Express Ireland
Hi there, Giovanna. Thank you so much for your wonderful feedback! We are proud to continue this journey with you and your recommendation is invaluable, we will be sure to feed this back to our staff, I'm sure they will be delighted to read this. Thanks again.
Great services Paul is amazing so…
Great services Paul is amazing so friendly and very helpful and kind
10. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Optical Express Ireland
Hi there, Anna. Thanks for sharing your amazing feedback! We will be sure to pass your kind words back to Paul. Thanks again.
Zoe in the Tallaght office
Zoe in the Tallaght office was again very helpful. I had lens replacement 5 months ago n called for a checkup. The service was second to none. Friendly lot Thanks again 👍
4. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Optical Express Ireland
Hi there, Marion. Thank you for taking the time to leave your amazing feedback. We are proud to continue this journey with you, and we will be sure to pass on your kind words to Zoe, if you need anything else don't hesitate to reach out. Thanks again.
Great service
I came in to get my glasses tightened and Lauren helped me. She gave my glasses a good clean as well which I wasn’t expecting. Great service, will definitely be back
6. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Optical Express Ireland
Hi there, Sophie. We are delighted to hear that Lauren was able to help fix your glasses, we will be sure to pass on your feedback. We look forward to your next visit. Thank you.
My glasses were bent and out of shape…
My glasses were bent and out of shape and Lauren in the whitewater fixed them for me Very happy
4. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Optical Express Ireland
Hi there, Sophie. We are delighted to hear that Lauren was able to help fix your glasses, we will be sure to pass on your feedback. We look forward to your next visit. Thank you.
Had a very lovely experience with Vadim
4. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Optical Express Ireland
Hi there, Agnes. Thanks for your feedback, we will be sure to pass on your kind words to Vadim.
My mam asked me to go into optical…
My mam asked me to go into optical express in the whitewater to see if they could help fix her glasses. Lauren looked after them for me and fixed them in no time. She also changed the nose pads and gave the glasses a clean for my mam, the service was amazing and it’s great to know they are so happy to help with any future issues! Will definitely be back
2. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Optical Express Ireland
Hi there, Lilly. Thank you for providing feedback on your experience in our Whitewater clinic, we really appreciate you taking the time. We are glad to hear that the repairs on your mums glasses went so well, we will be sure to pass on your kind words to Lauren, look forward to your next visit. Thanks again.
Lauren was amazing
Lauren was amazing, she put me at ease when I was nervous about getting my eyes tested and helped me pick out the right glasses for me, I can’t recommend her enough thanks so much again!
30. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Optical Express Ireland
Hi there, thank you for your wonderful review. We are delighted to read that you found the glasses that are right for you, we will be sure to pass on your kind words to Lauren. If you need anything else, please don't hesitate to reach out.
I came into the Newbridge branch to…
I came into the Newbridge branch to look at some styles of glasses and Lauren helped me with choosing a pair that really suited me! Her service was excellent and it’s great to see someone so friendly and willing to help! I’ll definitely be back to get a pair !
29. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Optical Express Ireland
Hi there, Chloe. Thank you for taking the time to leave your review, we are thrilled to hear that you found a pair of glasses that really suit you. We will be sure to pass on your kind words to Lauren. Look forward to your next visit. Thanks again.
Service in optical express in…
Service in optical express in whitewater is amazing. Always happy to help from getting my eye test to picking glasses.
29. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Optical Express Ireland
Thank you for leaving your feedback, Catherine! We are delighted to hear how well your experience went, we look forward to your next visit. Thanks again.
I popped into the Newbridge store…
I popped into the Newbridge store yesterday, a lovely man Vadim was very helpful. He had my glasses fixed within a matter of minutes. Extremely good service.
28. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Optical Express Ireland
Hi there, Roisin. Thanks for taking the time to leave your kind feedback. We are delighted to hear that your glasses were fixed so quickly. I'm sure Vadim will be delighted to hear your wonderful feedback. If you need anything else, don't hesitate to reach out. Thanks again.
Newbridge Store Service
Lauren and Heather in the Newbridge store couldn’t have been any better! Made the whole experience so lovely for me and my mam, they were beyond helpful and made sure to get me the best deal possible. Couldn’t praise the two girls enough!
28. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Optical Express Ireland
Hi there, Seona. We are delighted to read how the whole experience was lovely for you and your mam, we certainly will be sure to pass on your kind words to Lauren and Heather, I'm sure they will be thrilled to read this. We look forward to your next visit.
Great experience
Great staff, great facility, very professional approach all round. No pressure to go with surgery. Good advice given after lengthy tests.
8. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Optical Express Ireland
Hi there, Cathal. Thank you for taking the time to leave your wonderful review, if you need anything else, please don't hesitate to reach out. Thanks again.
Great service!
Always a great experience when I pop into the newbridge branch! Lauren and Paul are always very helpful and do their best to accommodate my needs. Friendly people and a lovely experience (even if it is just a case of screw and nosepad replacements). Can't commend their staff enough!!
22. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Optical Express Ireland
Hi there, Ruairi. Thank you for taking the time to leave your feedback about our Newbridge branch, we really appreciate your wonderful review and are delighted to hear how helpful Lauren and Paul were, we will be sure to pass on your kind words to them. We look forward to your next visit.
Newbridge …
Team at newbridge were very friendly and fixed my glasses so quickly Lauren and Paul were excellent to deal with
25. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Optical Express Ireland
Hi there, Rebecca. Thanks for providing your feedback, we will be sure to pass on your kind words to Lauren and Paul. Look forward to your next visit.
Went into the shop as my partner stood…
Went into the shop as my partner stood on my glasses and broke the side , Lauren was great and fixed them for me and gave them a clean for me , her customer service was excellent
23. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Optical Express Ireland
Hi there, Caitlin. We really appreciate you leaving feedback, we are delighted to hear we fixed your glasses and that you are pleased with the Customer Services. We will be sure to pass your kind words onto Lauren. Look forward to your next visit.
I visited the clinic in Newbridge today…
I visited the clinic in Newbridge today and got my glass fixed within seconds. The staff were very professional and friendly.
23. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Optical Express Ireland
Hi there, Krysia. We really appreciate you taking the time to leave your feedback. We are delighted to hear that we helped you so quickly. If you need anything else, don't hesitate to reach out or pop back into the clinic. Thank you.
I was made to feel welcome by Caroline…
I was made to feel welcome by Caroline and put at ease by optom from the moment I arrived. I was treated with respect and everyone was friendly and professional. I highly recommend Optical express Norwich
19. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Optical Express Ireland
Hi there, Dee. Thank you for leaving your kind review of our Norwich clinic. We really appreciate you taking the time you have taking to recommend us. We look forward to your next visit.
Friendly and efficient service
Friendly and efficient service, Dean was very helpful 👍🏻
22. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Optical Express Ireland
Hi there, Tommy. Thank you for your wonderful feedback, we look forward to your next visit.
I pooped in to borrow some tissues to…
I pooped in to borrow some tissues to clean my glasses, got new pads and a clean from a very warm and bubbly young lady. A real credit to the brand.
22. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Optical Express Ireland
Hi there, Alan. We really appreciate you taking the time to leave your kind words. We look forward to your next visit. Thank you.
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