Opium Pulses Arvostelua 1 029

Your site is very good and secure

Excellent value. The download and installation worked smoothly although I was a bit apprehensive at first. The site access to the download page is a little obscure to start with. I should have waited for the email receipt of payment that included a direct link to the download and install page.

I have been using Opium Pulses for the last several years, encashing several games specially with the Stem cards. Due to social life I gave one year break, but I am back again and it all seems the same. Lately I gt a 1000 coin bundle and gave me five games with steam cards out of eight and it feels really GOOD !! Keep up the good work

I really got the key to the desired game in exchange for currency points that I scored on the site. The key came quickly, activated successfully. Satisfied with the service, I recommend it for use.

Not all the keys were working. Some of them have been used again.

I redeemed Undead Horde and it was delivered within minutes, great site would use again

Keys on Trove Section 100% perfect. I recommend.

Great price and simple check out process. Disappointed firstly that there was only 1 in stock (for a co-op game that I wanted to play with my wife), and secondly to find there was a previously hidden transaction fee added at check-out.

Update: Thanks for the informative response - it's interesting to know more about the pricing & transaction mechanics. Whilst I understand your context around the visibility & variable nature of transaction fees, and whether or not to pass these on, I'd still generally advise against letting the customer experience the 'pain of purchase' twice in a single transaction. As low as the fee may be, the customer has made their peace with the money leaving their wallet at the point they hit 'check out', so adding additional cost beyond this point will rarely leave anything but a sour taste on completion of the sale... not the aim from a business standpoint if you wish to drive repeat custom! To your point, how you strike the balance between of profitability and transparency / experience is of course the challenge :-)

On reflection, I've increased my rating to 4 stars, as docking a star for stock levels was perhaps a little harsh. Thanks for the notice that you've restocked, however, you can see how taking an unnecessary double hit on the 'per transaction' (not 'per game') fee is unappealing, as low as it may be!

Great site, fast guarantee and excellent support, I highly recommend it

I bought a game with points from the store and everything went well.

I've bought from OP for several years and it has always been a great experience. They often have the lowest prices for whatever I'm looking for.

This site is very well organized, clean visual, great options about the work you do, well, amazing.

great site. keys works 100%

Not happy with the customer service anymore. I had an issue with an order, did not get the key in the system. Although payment was fully authorized.
As there where maintenance in the shop I supposed they have a problem and wrote them that they could cancel the order, as I get the product elsewhere.
30 hours later they just told me, my order is fulfilled and if I have another issue. Yes, now there was a key.... which I don't need anymore. I don't mind the fact that problems happens….that I paid them money for ..in my case nothing….that happens. What I really disklike is this kind of reduced communication ..it gives a shady touch

meanwhile 11.6.21:
although it was not about getting a refund, It was more about the not helpful first answer and the communication...I really appreciate the follow up customer care communication and the solution. And so I think it's appropriate the re-consider my rating...so I do. Also I’m looking forward, that the site after maintenance might be a bit user-friendly and the contact-form, maybe come back.

Recently purchased a couple of games through their website. The site errored during the purchase and told me to try again. My PayPal didn't show the transaction had processed so I gave it another go. On the second go I received the same error, but this time both attempts were now reflected on my PayPal and I could see both transactions on my OP account as "processing." I sent an email to their customer service at like 3AM and reached out on their Discord the next morning. Within minutes I had a response to my email explaining that it was a website glitch, the duplicate order had been cancelled and refunded, and the first order had been confirmed and keys issued. Will definitely be using them again in the future and following their Discord going forward!