OOHPod Arvostelua 

242
•
TrustScore 3/5 tähteä

3,1

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

I hate to leave bad reviews, but I recommend you avoid this service at all costs. UPS could not collect my return package from the locker and it has been a huge headache to resolve - going on... Näytä lisää

Saanut 1/5 tähteä

do NOT use this service. A delivery issue meant my parcel was not in my locker when I went to collect. OOHPod could not organise a call out to sort the issue. They asked me to attend the lockers and t... Näytä lisää

Saanut 4/5 tähteä

Website is absolutely useless. Trying to give them feedback. No contact details! Try to use chatbot, useless! Try to send a query, get stuck in doom loop of those stupid images ‘click all the bic... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I've collected over size boxes from Ooh pod in Finegans rd Jonesborough on a few occasions, I find the staff Maureen and Kelly to be extremely helpful and mannerly On one occasion one of my pa... Näytä lisää

Yrityksen tiedot

  1. Logistiikkapalvelu
  2. ja myös
  3. B2B
  4. Pakettien noutopiste

Yrityksen kirjoittama

OOHPod: 24/7 Smart Parcel Lockers across Ireland, offering secure, private, and convenient parcel collection and drop-off services. OOHPod is your Out-Of-Home Flexible Address. Say goodbye to delivery anxiety with OOHPod and embrace freedom from home deliveries. Sign-up today and save with OOHPod bundles when you shop online. https://www.oohpod.com/#get-started OOHPod is an Irish company providing a parcel locker network across Ireland and Northern Ireland. Our lockers accept parcels from all delivery providers, offering individuals and businesses a secure and convenient way to send and receive packages. Available 24/7 at accessible locations, the lockers enable flexible and hassle-free parcel management. With a focus on privacy and sustainability, OOHPod provides a reliable, agnostic and open network of lockers as an alternative to traditional delivery points. OOHPod lockers serve as an efficient and sustainable Out-Of-Home address solution. Review our businesses products and improve your parcel management with cost effective solutions OOHPod lockers. https://www.oohpod.com/business With over 30 year’s experience, as market leaders, OOHPod’s management team has created the number one smart locker network in Ireland and continues to grow with the C2C and online shopping market.


Yhteystiedot

3,1

Keskitasoinen

TrustScore 3/5 tähteä

242 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 34 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 kuukauden sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,1

Kaikki arvostelut

(242)

44 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Parcel stuck in offline locker

Dropped my parcel off in an OOHPOD two weeks ago, UPS could not get the locker to open and I was told to contact OOHPOD and have them open it manually for me. OOHPOD stated I would need to drive to the locker and have them open it by calling when standing outside it. Only then did they inform me that the locker was actually offline and so my parcel was stuck inside. I was told that someone would be out to reboot the locker the next day (Tuesday) and I would be contacted when it was. I had to follow up on Friday and was informed that the locker was still offline, and my parcel has been sitting in the locker for two weeks with no resolution. I am extremely disappointed with the service provided.

28. huhtikuuta 2025
Oma-aloitteinen arvostelu
OOHPod-logo

Vastaus yritykseltä OOHPod

Dear Emma,
We're very sorry to hear about your experience and for any inconvenience caused. Please accept our sincere apologies.
We want to reassure you that it is extremely rare for an OOHPod locker to be out of service. Our team monitors the network closely to ensure availability and reliability, and we take issues like this very seriously.
Thank you for bringing it to our attention—we’re always working to improve and provide the best possible service.

Kind regards,
The OOHPod Team

Saanut 5/5 tähteä

Works well.

Works well.

28. huhtikuuta 2025
OOHPod-logo

Vastaus yritykseltä OOHPod

Thank you so much Patrick for the 5-star review! We're thrilled to hear you had such a positive experience.

Saanut 5/5 tähteä

Very reliable and easy

Arrived safely, very cheap to use, reliable service. Thank you!

28. huhtikuuta 2025
OOHPod-logo

Vastaus yritykseltä OOHPod

Hi Kate, thank you! We truly appreciate your kind words and glowing review—it's feedback like yours that keeps us motivated!

Saanut 5/5 tähteä

Easy, convenient, great value!

Always so easy to use - never had a problem and it’s quick, simple and convenient. I highly recommend (esp if you need a UK address for delivery)!

We do PAYG and it’s great value.

27. huhtikuuta 2025
OOHPod-logo

Vastaus yritykseltä OOHPod

We're thrilled to receive such positive feedback—thank you for taking the time to share your experience

Saanut 5/5 tähteä

Great service & so easy to use!

OohPod is genuinely one of the easiest services to use & doesn’t cost anything crazy! I would be lost without it

28. huhtikuuta 2025
OOHPod-logo

Vastaus yritykseltä OOHPod

Maria, thanks a million for the glowing review! It’s always great to hear that our service is making a difference.

Saanut 1/5 tähteä

Barcode doesn't work, can't get anyone on the phone

Received a barcode saying to pick up my parcel at the OOHPOD Centra Buncrana Road, Derry.
Barcode and manual code does not work.
Can't contact anyone other than by email- don't receive email confirmation that received.
Just useless all round.
Spoke to the guy in the Centra- says multiple people have complained about it and they sent an email about it- he said they haven't even opened the email yet.

Edit: noted response from the agent. So they chap in the Centra shop is lying now as well. Thanks that's very helpful.

27. huhtikuuta 2025
Oma-aloitteinen arvostelu
OOHPod-logo

Vastaus yritykseltä OOHPod

Hi Kieran, thank you for taking the time to leave a review. I’ve looked into your case and can confirm that our customer service team responded to your email promptly, explaining that your parcel was not delivered to the OOHPod locker by the carrier—Yodel in this case. As a result, the code they provided wouldn't work at our lockers. You were advised to follow up directly with Yodel, and I hope they were able to assist you further.

We’ve reviewed activity at the locker location and found no unopened emails, other reported issues or concerns, raised by other users or the locker host. It’s a high-traffic site that handles hundreds of parcels each week without incident.

If there’s anything more we can do to support you, please don’t hesitate to get in touch.

Thanks, The OOHPod Team

Saanut 5/5 tähteä

Best services ever.

I would like to write the most positive review possible. The OOHPod team has been so helpful and patient with me for over a month. My collection issues, initially expected to last 3 days, extended to over a month and a half. They kept my parcel safe and, even when I could not contact them, they personally contacted me. I really appreciate their help and understanding. Thank you for being such great people.

1. huhtikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Outstanding.

Outstanding, all the way. The girls in Jonesborough are very obliging and on top of their game, as always. I cannot recommend this service enough. It has been a real solution for me, particularly with my eBay and other UK purchases.

5. huhtikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

OohPods are genius

OohPods are genius. I love being able to collect parcels, usually for free, without feeling guilty about not buying a product in a shop. The locker I used today was broken however once I reported it via oohpod website someone was there and fixed it within a couple of hours. Thank you Maureen, you legend. Fantastic service <3

10. maaliskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

GREAT

Only issue is that some delivery drivers don't bother to figure out how to put the package in the locker. Other than that, when they do, the service is excellent. During one pick up, the touch screen on the locker didn't work. I emailed Oohpod (on a Saturday) and they replied straight away and had the issue fixed immediately. Put it this way, my apartment complex has a version of this that is free to use but I pay the nominal fee to use Oohpod instead as they are much more reliable.

26. helmikuuta 2025
Saanut 5/5 tähteä

Very convenient

Very convenient, secure and great customer service

26. helmikuuta 2025
OOHPod-logo

Vastaus yritykseltä OOHPod

Laura, that's what we like to hear! Thanks so much for taking the time to review.

Saanut 5/5 tähteä

Very useful

Easy to use and useful

26. helmikuuta 2025
OOHPod-logo

Vastaus yritykseltä OOHPod

Glad to hear that and thanks for the great feedback!

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