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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Canceled the order because of their mistake in graphics card description (they sold 4070 card as 4070 TI version). BTW they have sent an email that have dispatched the card, while that was not true. A... Näytä lisää

Saanut 5/5 tähteä

Issues resolved extremely well as I had an issue with an item, I had ordered the wrong part. The guys were extremely helpful, returned for free and a full refund was given so it didn’t cost me a penny... Näytä lisää

Saanut 5/5 tähteä

I ordered a Amd Ryzen 5 3600 and it came the next day when it was scheduled to come in two days. i am very happy with the early delivery and the cpu works perfectly. i’ve had so many problems with hav... Näytä lisää

Saanut 5/5 tähteä

Online hardware were great! Had a mess up with delivery address that was my bad. Got a call when things went wrong and they fixed everything and was delivered the day after. Friendly and sound. Would... Näytä lisää

Yrityksen tiedot

  1. Tietokonelaitteiden valmistaja
  2. Tietokonetarvikekauppa
  3. Tietokoneet ja tarvikkeet
  4. Tietokoneohjelmistot
  5. Tietokonekauppa
  6. Tietokoneiden varastomyynti

Yrityksen kirjoittama

Online Hardware is a store for all things relating to Computer Hardware. We sell a vast range of items from Laptops, Desktop Computers, Tablets, Mobiles, Servers and accessories


Yhteystiedot

3,8

Hyvä

TrustScore 4/5 tähteä

34 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Didn't refund order that even not been send

Canceled the order because of their mistake in graphics card description (they sold 4070 card as 4070 TI version). BTW they have sent an email that have dispatched the card, while that was not true. Almost a month after no refund. Initially they gave some excuses that waiting for money from supplier, 1-2 days more and more. Still no refund and they've stopped responding to my messages. Escalating to PayPal. Looks like a scam.

19. toukokuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Issues resolved extremely well as I had…

Issues resolved extremely well as I had an issue with an item, I had ordered the wrong part. The guys were extremely helpful, returned for free and a full refund was given so it didn’t cost me a penny. Will use again with this kind of ethos and commitment to customer satisfaction. Thanks Online Hardware!

1. marraskuuta 2022
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Received a used monitor not a new one!

Received a used monitor not a new one! Packaging was missing, no manual and box was held together with parcel tape. In order to get a refund I had to drive to a DPD collection point to return it.. Avoid at all costs

Update:
Ended up buying directly from LG. It was cheaper, delivered quickly and factory sealed as expected.

25. lokakuuta 2022
Oma-aloitteinen arvostelu
Online Hardware-logo

Vastaus yritykseltä Online Hardware

Hi Joe, I’ve checked back through our records and can see the first line of our email with yourself started with an Apology and offer to fix the issue. We don’t feel your negative comments are warranted here. We offered a free return and full refund once it was returned and an explanation that some monitors are now checked here to ensure there is no damage before sending out to our customers. This is mainly due to the fact that recently we have seen an increase in damaged items being received by us from our suppliers that have then been sent on to customers. So in an attempt to avoid this from happening and wasting ours and our customers time we’re now checking some of our more fragile items to ensure there is no visible damage and items are fully functional. This particular item was tested for many hours on our testing bench mainly due to me leaving on the test bench for a few days longer than was necessary as I was away from the office. I appreciate this may then appear to look like a used item but it most definitely isn’t. Aswe’ve explained in all our communications with you (along with our apologies that you seem to have missed also), that of course we had no issue and are more than happy to offer a FREE return to our store via the DPD returns programme and then of course issue a full refund given as you were not happy with the purchased item. To date we have still not received the item back from you so we can only assume this is transit. Unfortunately we cannot offer (and we yet to see any other company offer this) free home collections for any orders whether good or bad as unfortunately courier companies don’t offer this as a service. We could see there was a local DPD drop off point less than 1 mile from your property which compared to any other customers is probably the closest DPD drop off point we’ve seen to a customers location. We feel that you haven’t really portrayed a true representation of our communications and offerings with you and we don’t appreciate slanderous accusations you’ve made here.
That being said we wish you all the very best for the future.
Many Thanks
Online Hardware

Saanut 5/5 tähteä

I ordered a Amd Ryzen 5 3600 and it…

I ordered a Amd Ryzen 5 3600 and it came the next day when it was scheduled to come in two days. i am very happy with the early delivery and the cpu works perfectly. i’ve had so many problems with having to wait weeks for a cpu to be delivered but this company was just perfect they allowed to me to play my pc straight away

28. lokakuuta 2022
Saanut 5/5 tähteä

I recently ordered a monitor from this…

I recently ordered a monitor from this company and have absolutely no complaints at all. Outstanding service, a speedy delivery and a great purchase! Definately a very happy customer. Thankyou Online Hardware

28. elokuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Amazing service

Just wanted to say a big thank you for all your help. Fantastic service from start to finish, very helpful and prompt delivery.

26. elokuuta 2022
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I ordered a graphic card in March which…

I ordered a graphic card in March which they did not have in stock. I do not normally give bad reviews for out-of-stock items as I understand that it can sometimes happen but they have not refunded me yet and it is May. I asked multiple times and have now gone via Paypal. It is shocking that a company can operate in this way.

4. toukokuuta 2022
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Do not waste your time.

I ordered a graphics card from this company, acted incredibly fast on the stock alert I’d set up and purchased it. After no communication from the company for 2-3 days, I was told that they didn’t have it in stock and that I’d be refunded. The company is unresponsive, small & doesn’t post on social media, as well as this looking like it’s a common theme among buyers. Go somewhere else.

26. tammikuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great company

Great prices, even better customer services & response time. I received my item a day after order.

17. toukokuuta 2021
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Service was next to none

Service was next to none. The guys accommodated for all my needs and made my experience the best they possibly could. Thankyou!

I will definitely be shopping with you again!

28. huhtikuuta 2021
Oma-aloitteinen arvostelu

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