LloydsPharmacy Online Doctor Arvostelua 16 367

TrustScore 4.5/5 tähteä

4,3

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Clear communication and prompt replies, everything can be easily done online. I’m very thankful to Lloyds Pharmacy with their assistance.

Saanut 5/5 tähteä

Using Lloyds Online was particularly easy compared with other sites. The reply from a doctor was immediate too! I received the item next day so absolutely no complaint at all. Thank you

Saanut 1/5 tähteä

Update. Company refuses to refund or replace the defective pen after many weeks/ months ... and blames me!! Buyer beware and stay clear as you too could be hundreds of pounds out of pocket... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

The online consultation was both quick and thorough. It was easy to complete on my phone. Once completed I received a response in a few minutes with the medication being delivered less than 48 hours l... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Reseptilääkkeet verkosta
  2. Naistenklinikka
  3. Verkkoapteekki
  4. Apteekki
  5. Matkailuklinikka
  6. Painonpudotuspalvelu

Tietoja yrityksestä LloydsPharmacy Online Doctor

Yrityksen kirjoittama

LloydsPharmacy Online Doctor is a doctor-led initiative providing safe and reliable remote online healthcare to anyone in the UK. Our patient-centred model of healthcare allows patients to tailor care around their schedule, and increases healthcare access for harder-to-reach patient groups. As the first ever online healthcare organisation to register with the government regulator of healthcare – the Care Quality Commission – we pride ourselves on our pioneer status and work constantly to expand the boundaries of personalised healthcare.
Weight loss treatment
Men's health treatments
Women's health treatments

Yhteystiedot

4,3

Erinomainen

TrustScore 4.5/5 tähteä

16 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.

Kuinka tämä yritys käyttää Trustpilotia

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Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Better online pharmacies available, don’t use these

Used them quite a few times without issue but never again after my last episode. They say they processed a refund to me which I never got and just keep stating they did. Going round in circles for a month now. I’ll just have to write this off and learn my lesson. Far better on-line pharmacies out there, don’t use them.

8. tammikuuta 2026
Oma-aloitteinen arvostelu
LloydsPharmacy Online Doctor-logo

Vastaus yritykseltä LloydsPharmacy Online Doctor

Dear Liam,

Thank you for taking the time to leave us a review.   

 We're sorry you've had a poor experience with us. As previously advised, a full refund has been successfully processed to the original payment method used. We have reached out to you directly via your account with further details and guidance on the next steps.

Kind regards,  
LloydsPharmacy Online Doctor

Saanut 5/5 tähteä

Your service was truly exceptional and…

Your service was truly exceptional and exceeded all expectations. The team was incredibly professional and efficient throughout the entire process. I was particularly impressed with the attention to detail and commitment to customer satisfaction. I would highly recommend your services to anyone seeking a reliable and outstanding experience.

26. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Best money I have ever spent- Highly recommend the blood tests

I had been feeling unwell for such a long time and knew that something was not right despite visiting my doctors a number of times! I decided to take matters into my own hands and paid for blood tests to be done through Lloyds. I can honestly say it was the best money I have ever spent! The tests took 2 days to arrive, I followed the clear instructions provided, dropped the box with the bloods into a post office the same day, the next day I received a text to say that they had received the bloods back at the lab and had the results by the evening. The results were very clear and easy to read and provided me with all the answers to my suffering! I was advised to make an immediate appointment with my own doctor and the next steps I needed to take. I can't recommend this service enough and am very Grateful.

12. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Don’t bother…..

I am wanting to go on injections for weight loss but change providers due to the cost it went up to so ended up having to have a break and start again.
Went through the numous questions they as, which is fine. They then took the money out of my account and asked me to do a video of myself getting on and of the scales and give I/d for myself. Which I ended up doing 6 times and each time it wouldn’t go through.
In the end I have had to ask for a refund as it wasn’t going to happen for me.
All afternoon I have been trying to do this. I haven’t got enough wrong with me to get it from the drs as I need a hip replacement. I understand they can just give this to anybody, they have to make checks but come on make it easier time wise to get.

23. tammikuuta 2026
Oma-aloitteinen arvostelu
LloydsPharmacy Online Doctor-logo

Vastaus yritykseltä LloydsPharmacy Online Doctor

Dear Yvonne,

Please accept our sincere apologies for the experience you have had using our service.  

We take all feedback extremely seriously and always ensure that we keep improving the service for our patients.  

With the information provided, we are unable to locate your account to investigate this further. Please may you send us a message by logging in to your patient record you have with Online Doctor: https://onlinedoctor.lloydspharmacy.com/login 

We will be able to investigate this for you as soon as.  

Once again, we apologise for the inconvenience this may have caused.  

Kind regards,  
LloydsPharmacy Online Doctor

Saanut 5/5 tähteä

Fantastic service

Fantastic service. Very prompt reply and easy to navigate website. All felt very professional and I couldn't believe how quickly my request was dealt with. Will certainly use again.

However all this was let down by very bad courier logistics.

15. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

When ordering a prescription of…

When ordering a prescription of contraceptives, I am not asking for an evaluation of my weight and BMI. If there are no specific concerns relating to me taking the medication, it does not need to be included. Very triggering. I am aware that I am fat. Thanks.

19. tammikuuta 2026
Oma-aloitteinen arvostelu
LloydsPharmacy Online Doctor-logo

Vastaus yritykseltä LloydsPharmacy Online Doctor

Dear Twele,  

Please accept our sincere apologies for the experience you have had using our service.  

We take all feedback extremely seriously and always ensure that we keep improving the service for our patients.  

With the information provided, we are unable to locate your account to investigate this further. Please may you send us a message by logging in to your patient record you have with Online Doctor: https://onlinedoctor.lloydspharmacy.com/login 

We will be able to investigate this for you as soon as.  

Once again, we apologise for the inconvenience this may have caused.  

Kind regards,  
LloydsPharmacy Online Doctor

Saanut 1/5 tähteä

I was asked to pay for the prescription…

I was asked to pay for the prescription before the Lloyds Doctor authorised the prescription to be dispensed. In the event the prescription was eventually authorised anyway after further Q&A with the Doctor but it was not good to be refused a medication that I had already paid Lloyds for.
Matters were not helped by the fact that the Wells Putnoe, Queens Drive, Bedford Branch of Lloyds failed to answer the telephone at all on the morning of Friday 16th January when I called to see if the prescription was ready, despite several attempts to ring them.

12. tammikuuta 2026
Oma-aloitteinen arvostelu
LloydsPharmacy Online Doctor-logo

Vastaus yritykseltä LloydsPharmacy Online Doctor

Dear Stephen,

Thank you for taking the time to leave us a review.   

We're sorry you've had a poor experience with us, and we're keen to resolve this. We've sent a request through Trustpilot for more information, as we're unable to locate your account with the information we currently have.    

As soon as we hear back from you, we'll do everything we can to help.   

Once again, we apologise for the inconvenience this may have caused.  

Kind regards,  
LloydsPharmacy Online Doctor

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