Using Lloyds Online was particularly easy compared with other sites. The reply from a doctor was immediate too! I received the item next day so absolutely no complaint at all. Thank you
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Update. Company refuses to refund or replace the defective pen after many weeks/ months ... and blames me!! Buyer beware and stay clear as you too could be hundreds of pounds out of pocket... Näytä lisää
Yritys on vastannut
Very thorough consultation, but simple to complete. The pharmacist responded within the hour, and delivery was achieved within 48 hours.
The online consultation was both quick and thorough. It was easy to complete on my phone. Once completed I received a response in a few minutes with the medication being delivered less than 48 hours l... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä LloydsPharmacy Online Doctor
Yrityksen kirjoittama
LloydsPharmacy Online Doctor is a doctor-led initiative providing safe and reliable remote online healthcare to anyone in the UK. Our patient-centred model of healthcare allows patients to tailor care around their schedule, and increases healthcare access for harder-to-reach patient groups.
As the first ever online healthcare organisation to register with the government regulator of healthcare – the Care Quality Commission – we pride ourselves on our pioneer status and work constantly to expand the boundaries of personalised healthcare.
Weight loss treatment
Men's health treatments
Women's health treatments
Yhteystiedot
50 – 54 Wigmore Street, W1U 2AU, London, Yhdistynyt kuningaskunta
- 020 7989 9888
- support@lloydsonlinedoctor.com
- onlinedoctor.lloydspharmacy.com
4,3
Erinomainen
16 t. arvostelua
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
no delivery yet
1. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä LloydsPharmacy Online Doctor
Dear Alan,
Thank you for taking the time to leave us a review.
We're sorry you've had a poor experience with us, and we're keen to resolve this. We've sent a request through Trustpilot for more information, as we're unable to locate your account with the information we currently have.
As soon as we hear back from you, we'll do everything we can to help.
Once again, we apologise for the inconvenience this may have caused.
Kind regards,
LloydsPharmacy Online Doctor
Easy to use and follow
27. helmikuuta 2026
Oma-aloitteinen arvostelu
first class professional experience on…
first class professional experience on an easy to use online system,
28. helmikuuta 2026
Oma-aloitteinen arvostelu
Amazing service and Discreet
Amazing service and Discreet
23. helmikuuta 2026
Oma-aloitteinen arvostelu
Always a good website
Always a good website
Good delivery
All questions answered in a short time
Very helpful
27. helmikuuta 2026
Oma-aloitteinen arvostelu
comprehensive
comprehensive, clear and easy. Will continue to use and highly recommend to friends and family
27. helmikuuta 2026
Oma-aloitteinen arvostelu
Expensive and unreliable!!!
It says on the website that the medication can be collected the same day. I paid £162 for the tablets, came to the pharmacy, and was told they were not in stock.
I contacted you again and asked you to find a pharmacy where I could get the medication. A few hours later, I was directed to another pharmacy, where I was again told that the medication was not in stock. I called them, and they said they couldn’t help and that the medication would only be available tomorrow.
I feel unwell, I’ve lost a working day, and I’m feeling really bad about this situation. Order nr. _5293809_1 .
26. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä LloydsPharmacy Online Doctor
Dear Customer,
Please accept our sincere apologies for the experience you have had using our service.
We take all feedback extremely seriously and always ensure that we keep improving the service for our patients.
With the information provided, we are unable to locate your account to investigate this further. Please may you send us a message by logging in to your patient record you have with Online Doctor: https://onlinedoctor.lloydspharmacy.com/login
We will be able to investigate this for you as soon as.
Once again, we apologise for the inconvenience this may have caused.
Kind regards,
LloydsPharmacy Online Doctor
Efficient all checks made and fast…
Efficient all checks made and fast delivery
26. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä LloydsPharmacy Online Doctor
Dear Sue,
Thank you for taking the time to share your feedback. Your positive review is greatly valued.
Kind regards,
LloydsPharmacy Online Doctor
Efficient and request dealt with quickly
Efficient and request dealt with quickly
25. helmikuuta 2026
Oma-aloitteinen arvostelu
Delivery below standard
Paid for next day delivery 3 days ago still hasn't arrived. Good process ordering but the delivery service is not up to standard.
25. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä LloydsPharmacy Online Doctor
Dear Peter,
We are very sorry to hear that you haven’t had a good experience using our service.
We take all feedback extremely seriously and always ensure that we keep improving the service for our patients.
Furthermore, we have sent you a message on your patient account regarding your order and how to proceed.
Once again, we apologise for the inconvenience this may have caused.
Kind regards,
LloydsPharmacy Online Doctor
Prompt delivery
Prompt delivery, accepted quickly and efficiently an order change without issue.
24. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä LloydsPharmacy Online Doctor
Dear Andy,
Thank you for taking the time to share your feedback we are pleased to know that your experience has been a positive one.
Kind regards,
LloydsPharmacy Online Doctor
Great service from the Lloyds team
23. helmikuuta 2026
Oma-aloitteinen arvostelu
The lloyds pharmacy
The lloyds pharmacy, was very efficient, and helpful professional service,
23. helmikuuta 2026
Oma-aloitteinen arvostelu
Start great, finished abysmally!
The consultation was great and went through very quickly, within 10mins. This is where it went wrong. The order was approved before the 5pm cut off date (16:30) for next day delivery. By the following day (13:00) I still had received any notification that the product had been shipped, so I followed up asking why the next day delivery target had not been met and I should’ve refunded my fee. I received a response from the customer service apologising for the delay and confirming the order will be sent out that day and they will refund the Next Day delivery charge. The following day I had still not received any confirmation that the order had been shipped, despite Evri confirming they were expecting the order. It is now the fourth day since the order was placed and I have still not received my medication. Whilst this is not critical medicine if it were I’d be in a rather difficult position of if I were reliant on the next day service. Now this could be the fault of Evri however they have confirmed that they have yet to receive the order. This is poor service
19. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä LloydsPharmacy Online Doctor
Dear Russell,
Please accept our sincere apologies for the experience you have had using our service.
We take all feedback extremely seriously and always ensure that we keep improving the service for our patients.
With the information provided, we are unable to locate your account to investigate this further. Please may you send us a message by logging in to your patient record you have with Online Doctor: https://onlinedoctor.lloydspharmacy.com/login
We will be able to investigate this for you as soon as.
Once again, we apologise for the inconvenience this may have caused.
Kind regards,
LloydsPharmacy Online Doctor
Quick and easy
The online consultation was both quick and thorough. It was easy to complete on my phone. Once completed I received a response in a few minutes with the medication being delivered less than 48 hours later even though I selected the free of charge standard delivery.
19. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä LloydsPharmacy Online Doctor
Dear John,
Thank you for your 5-star review. We’re pleased to hear that you had a positive experience with our service.
Kind regards,
LloydsPharmacy Online Doctor
Excellent but no loyalty discount!
Excellent service as repeat customer. Shame they couldn't send me a discount code!
21. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä LloydsPharmacy Online Doctor
Dear Emma,
Thank you for taking the time to leave us a review. We’re pleased with your positive feedback and appreciate your suggestions for improvement.
Kind regards,
LloydsPharmacy Online Doctor
Straight forward and responded right…
Straight forward and responded right away,
Great service.
21. helmikuuta 2026
Oma-aloitteinen arvostelu
LloydsPharmacy Online Doctor is very…
LloydsPharmacy Online Doctor is very accessible and informative service.
I am really pleased with the support and the timely response. Thank you very much.
19. helmikuuta 2026
Oma-aloitteinen arvostelu
excellent service
20. helmikuuta 2026
Oma-aloitteinen arvostelu
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