ONEWORD HOLIDAYS LTD Arvostelua 

our of hours customer service from Kevin was great and the sakes manager answered all questons and while on the phone walked me through the process to check how to get information and check with airline booking. great work.
thank you once again keep up the good work.

I wanted a flight to Australia . I contacted One Word ad spoke with Kevin .Kevin arranged am my flights at a very good price .
So helpful the best experience booking flights I will be booking with One Word in future

Katherine smith is the best travel agent so far I have ever met , she is soooo polite, helpful, calm and understanding.
She has solved all of my problems and I highly recommend her to everyone.
Thanks a million Katherine

Booked my ticket within few minutes, got me the best deal for my travel journey. Katherine did a great job. Well spoken and nice to me. Thanks a lot

Katherine provided outstanding service. She responded quickly to my questions, offered multiple suitable flight options, and ensured all details were accurate before confirming the booking. Their efficiency and attention to detail made the entire experience very pleasant.

I had a fabulous experience dealing with this company and theory representative David. He was respectful and helped to find air tickets at a competitive price. David answered my questions very professionally. I appreciate his help and many thanks for that. I have given five stars for all support rendered to me by David.

Katherine was very efficient and tried her best to meet my criteria. I really appreciate her hard work in meeting my requirements

Good behavior
On time service
Got the ticket on time
Thanks
Ranajit saha

Extremely disappointing experience.

I paid a deposit for flights to Australia around eight months ago. Since then, the company has repeatedly changed the flights and the price, and eventually agreed to issue a refund.

I’ve been promised payment several times — first for 25/11/2025, then again on 26/12/2025 for payment on 31/12/2025. Each time, the money failed to arrive. I contacted them again and was told it would be in my account overnight, but once again nothing appeared.

During my most recent call, I was told that the refund would only be processed if I removed the reviews I had posted about my experience. This felt completely inappropriate and added even more frustration to an already stressful situation.

After all the delays, broken promises, and pressure to remove my reviews, I still haven’t received the refund I was assured multiple times. Based on my experience, I would advise others to be cautious.Update I do now have my refund 8 months later

Very good service

Kevin was very courteous and very knowledgeable. He worked hard and arranged everything to our specifications, there was no pushy sales talk, and was very patient with me having to talk to my husband. I highly recommend this company and will be using again in the future.

A fast and reliable travel agent who’ll get you that affordable flight ticket when you most urgently need it!

Very helpful was David and got me the right deal will recommend him

I had a great experience with Katherine. I booked my flight, made the payment, and received my ticket within just 20 minutes! The process was smooth, fast, and very reliable. I will definitely use this service again and highly recommend it to others.

The customer service was excellent I could not fault it in any way!i
I told Kevin exactly what I required and he surprised me a very good deal even after I decided to change a few things. He was very patient and couldn’t help himself making sure I got exactly what was best for myself .
Thank you for all you help , I do who to come to next time

Kevin has been excellent in booking my holiday to Australia. Thank you

Had an amazing trip to Dubai with Oneword Holidays! Everything was well arranged, and the experience was smooth from start to finish. Special thanks to Kevin for his great support and guidance. Highly recommend!

— Shahzad Khan

Professional service from Kevin that assisted me with my long haul Business flights, offered a range of options, everything was very efficient. Received all tickets and confirmation within in minutes by email.

Would recommend One World Holidays

Brendan Emery

From the word go staff made sure that they communicated with me to get the best deal possible it was very easy via e mail and wattsapp I’m very happy with the service and will definitely use them again payment was made by bank transfer so very safe thank you ONEWORLD

Very nice srevice