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OneVillasIbiza - part of One of a Kind Travel Arvostelua 

165
TrustScore 4.5/5 tähteä

4,6

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

At the beginning of October, six of us had a wonderful stay at Casa Llena de Luz in Cala Llonga. The house is very well equipped with everything you need, and we slept very well in the beds. It has a... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Great experience. Communication was easy, links to numerous villas sent before we decided, easy to book and villa was stunning (Casa Mi Lobi)! Happily use One Villa Ibiza again, any issues were sor... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We have used OneVillas every year for the past 4 years. Their Villas are great, staff have great communication and are friendly and knowledgeable. The check in and out process very easy. We also take... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Can Lobo was sensational! The villa was beautifully decorated and spacious and the sun set directly in front each evening. The photos online were gorgeous, however in person the villa blew our mind an... Näytä lisää

Yrityksen tiedot

  1. Loma-asunnon vuokraus

Tietoja yrityksestä OneVillasIbiza - part of One of a Kind Travel

Yrityksen kirjoittama

At OneVillasIbiza, we are here to help you find your dream stay. For 15 years, we have been renting out the most beautiful villas, houses and holiday homes on Ibiza. This makes us the leading Ibiza specialist and market leader on the island.

Our portfolio ranges from luxury villas and villas with private pools to cosy, family-friendly homes – always with the personal service we are known for.

In addition to our office in Ibiza, we also have an office in Amsterdam. We know the island inside out and can therefore advise you on the villa and location that best suit your wishes.

Want to see more? Check out our villa collection on our website. Or have a look at our Instagram!

About One of a Kind Travel

    OneVillasIbiza is part of One of a Kind Travel — our umbrella brand that brings together all our destinations, including Ibiza, Val d'Isère and Tuscany.


Yhteystiedot

4,6

Erinomainen

TrustScore 4.5/5 tähteä

165 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,6

Kaikki arvostelut

(165)

5 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

A seamless service

With many tales of 'villa fraud' I was very cautious, however the folks at OneVillas were very understanding and patient. Their service was seamless and the villa impeccable. They even called during our stay to check all was well. We'd happily use OneVillas again.

4. lokakuuta 2023
Saanut 1/5 tähteä

Poor villa experience

We booked a villa in Ibiza through one villas. There were a number of issues with the villa one of the main ones being the house next door was a building site and we had not been made aware before we arrived or offered an alternative place to stay. The noise from the villa next door completely ruined our villa experience with the company taking no responsibility for this at all. The next issue we had with the villa was the pictures online did not match the standard we were expecting once we arrived. This villa is listed / priced as a luxury villa and for it to have dirty / unmatching and worn bed linen / towels was not acceptable. The double beds had single covers on them, there were stains on sheets / rips on pillowcases. We had flagged this with the homeowner whist on holiday and were met with a brick wall. When flagged to one villas with pictures from their website vs our own pictures they said there was nothing they could do and wasn’t their responsibility. They are advertising / charging for luxury villas yet are taking no liability or actions for any issues we had whilst on holiday. Overall we were extremely unhappy with how this company dealt with any of our issues raised. We raised the issues with the homeowner and at no point did we say we were happy we chose not to spend the holiday arguing with homeowner over everything that was wrong as it started to get very uncomfortable contacting them.
We didn’t flag building site issues with one villa while on holiday as there would have been physically nothing they could have done to stop this - our point is we SHOULD have been made aware and another villa option given. This responsibility lies also with the homeowner to have informed one villas of the building works going on.
No compensation was offered bar a fridge full of food if we booked though them again.

1. elokuuta 2023
Oma-aloitteinen arvostelu
OneVillasIbiza - part of One of a Kind Travel-logo

Vastaus yritykseltä OneVillasIbiza - part of One of a Kind Travel

Thank you for your review. As discussed with you by e-mail we would have loved to help you with your feedback during your stay, but we weren't made aware of any issues during your stay.
You made us aware of the issues after your holiday and so unfortunately we weren't able to help you anymore. Off course we discussed your feedback with the houseowner, but she said you told her you were happy when she was there. We weren't at the conversations and you both tell something completely different.
All we can do now is promise to get better for the future and hopefully offer you a better experience next time and offer you a compensation, but you refused this.

Again we're very sorry for your experience and we would have loved to help you with it at the time, but unfortunately we can't change it afterwards.

Saanut 5/5 tähteä

Exceptional Service.

The overall service and One Villas Ibiza Experience is unprecedented.
The customer service and desire to ensure that you are taken care of from the beginning of you Villa search to your return home.
The whole team go above and beyond to deliver consistently excellent customer service, and no question goes un answered.
This is our second time of using One Villas Ibiza, and I would highly recommend to anyone looking for a choice of villas for groups/families with varying budgets.
Joost, continued to "wow" us with support throughout and his service and consideration for the customer should be commended.
The whole team are efficient, responsive and willing to support in all your needs.
The shopping deliveries prior to arrival is a "game changer" and the service from the Villa teams is good.
Thank you for making our holiday so memorable.

5. syyskuuta 2023
Saanut 5/5 tähteä

Une belle découverte

Très bien accueillis par Lotte qui reste toujours disponible si besoin. La maison est située au calme et est très bien équipée. La ville d'Ibiza est accessible en 25 minutes de voiture.

29. elokuuta 2023
Saanut 5/5 tähteä

Great overall experience

The experience was great from start to finish. Initial response to villas was immediate and all questions were answered. The villa was as lovely as it looked in the photos. What was really good was all the additional services that could be done through One Villas too; we made use of the car hire, booking a boat to Formentera and having groceries delivered before we arrived.
Would definitely use again.

22. elokuuta 2023
Saanut 3/5 tähteä

Haus enttäuschend, aber Service der Agentur gut

Gemeinsam mit Freunden mieteten wir für 11 Tage das Haus Can Prana. Leider entsprach unser Aufenthalt nicht unseren Erwartungen. Auch wenn das Haus traumhaft liegt und auch im Innenbereich schön gestaltet und sauber ist, gab es doch einige Dinge , welche unseren Urlaub stark negativ beeinträchtigt haben.
Die Aussenanlagen sind nicht fertiggestellt.
Der Pool wirkt trotz regelmäßiger Wartung unhygienisch und wenig einladend, auch die Badekleidung verfärbte sich vom Wasser dauerhaft.
Obwohl das Haus für 10 Personen ausgelegt ist, empfinden wir die Anzahl der Liegen und vor allem die Beschattung als unzureichend. Man möchte den Tag nicht im Aussenbereich verbringen!
Die Appartements im Untergeschoss sind dunkel, klamm und muffig. Leider fehlen hier ausreichend Möglichkeiten die Kleidung aufzuhängen oder in einem Schrank zu verstauen. Man musste aus dem Koffer leben. Viele weitere Kleinigkeiten wie die defekte Tischtennisplatte, die mangelhafte Spülmaschine, etc. sind keine Katastrophe aber doch lästig.
Desweiteren tropfte es an einem Tag aus der Decke. Zwei Tage vorher versagte die Stromversorgung. Zwar wurde sich schnell durch die Agentur um die Probleme gekümmert, doch mussten auch wir Zeit und Energie aufwenden.
Hinzukommt, dass täglich unterschiedlichste Handwerker, Gärtner und Personal der Agentur angekündigt und unangekündigt im Haus erschienen. Dieses ständige Kommen und Gehen empfanden wir als störend.
Dennoch war die Agentur und die zuständigen Housekeeper sehr engagiert, freundlich und hilfsbereit und haben ihr bestes gegeben, um unseren Aufenthalt trotz der Mängel des Hauses so angenehm wie möglich zu gestalten.

6. heinäkuuta 2023
OneVillasIbiza - part of One of a Kind Travel-logo

Vastaus yritykseltä OneVillasIbiza - part of One of a Kind Travel

Liebe Lena,

Vielen Dank, dass Sie sich die Zeit genommen haben, uns Feedback zu geben. Wir standen während Ihres Aufenthaltes in der Tat in Kontakt und haben unser Bestes getan, um alles zu klären. Leider klappt einiges nicht, wie zum Beispiel der Stromausfall, der die gesamte Straße erfasst hat. Die Verfärbungen des Pools werden nach der Hauptsaison behoben, da sonst während der Saison keiner der Gäste schwimmen kann. Aufgrund der hohen Luftfeuchtigkeit auf Ibiza sind schlecht belüftete Räume tatsächlich oft muffig und feucht. Eigentümer versuchen oft, etwas dagegen zu unternehmen, aber das bleibt sehr schwierig. Wir haben versucht, durch Reparaturen alles so gut wie möglich zu beheben und freuen uns, dass Sie trotz dieser Dinge einen schönen Urlaub hatten und hoffen, Sie in Zukunft wieder auf Ibiza begrüßen zu dürfen!

Mit sonnigen Grüßen,

Das OneVillasIbiza-Team

Saanut 5/5 tähteä

Trip of a lifetime

My family and friends loved our stay in Cala D’Hort. Special thanks to property rep Andrey for all his hard work and help. Sitting in the airport now planning next years trip …

5. heinäkuuta 2023
Saanut 5/5 tähteä

Can Lobo was sensational

Can Lobo was sensational! The villa was beautifully decorated and spacious and the sun set directly in front each evening. The photos online were gorgeous, however in person the villa blew our mind and larger than we expected. We felt at home with all our needs met, and we always looked forward to returning to the villa after a day out and some days not wanting to leave. If you are thinking of booking, don’t hesitate!

27. kesäkuuta 2023
Saanut 5/5 tähteä

Gorgeous villa with stunning views.

Never used this company before but very impressed & would use again. The villa was absolutely gorgeous (if a bit tricky to access) with everything you need (& more) and stunning views. An excellent time was had by all (young & not so young).

2. kesäkuuta 2023
Saanut 5/5 tähteä

Exceptional service

From start to finish, One Villas provided us with a friendly and professional service. They were particularly helpful and quick responding to any of our queries. Overall our holiday was a wonderful experience, made easier by One Villas. I look forward to using their services in future.

3. kesäkuuta 2023
Saanut 5/5 tähteä

Amazing stay in a perfect Villa

I recently stayed at a breathtaking villa in Ibiza and had an exceptional experience with OneVillasIbiza. From their excellent communication to the effortless booking process, they exceeded my expectations in every way.

The villa itself was stunning, surpassing all expectations. The attention to detail in design and furnishings created an elegant and comfortable atmosphere. Every aspect of the villa exuded luxury, making it a true paradise.

OneVillasIbiza's communication and booking process was flawless. Their team was prompt, friendly, and attentive, ensuring they understood my preferences. They recommended the perfect villa and made the entire booking process seamless. Their professionalism and efficiency left me feeling confident and excited about my upcoming trip.

Throughout my stay, OneVillasIbiza provided outstanding customer service. They were always available to address any questions or concerns, showcasing their genuine care for my satisfaction.

I highly recommend OneVillasIbiza to anyone seeking an unforgettable villa experience in Ibiza. Their incredible selection, easy communication, smooth booking, and exceptional service make them the ultimate choice. Thanks to OneIbizaVilla, my vacation was truly magical, and I will definitely be returning for future trips to Ibiza.

16. huhtikuuta 2023
Oma-aloitteinen arvostelu
OneVillasIbiza - part of One of a Kind Travel-logo

Vastaus yritykseltä OneVillasIbiza - part of One of a Kind Travel

Wow thank you Brian for this beautiful review, we feel absolutely flattered! These words make our work even more rewarding. Thank you once again.

Hopefully until a next time in Ibiza, we'd be honoured to welcome you again.

Warmest regards,
Team OneVillasIbiza

Saanut 5/5 tähteä

An incredible stay at Villa…

Had an incredible stay at Villa Marrakesh, Ibiza. Been going to Ibiza for years and the view has to be one of the best on the island. It meant there was never a rush to get ready to see the sunset, we could just watch it set on the sea from our amazing double daybed by the pool. Ended up spending a lot more time at the villa then envisaged as everyone wanted to make the most of it.
The whole booking and checkin and checkout experience was faultless and there was a very thoughtful welcome package for us.
Villa extremely well equipped - beach towels, all cooking utensils, bbq, serving platters, citronella candles, napkins, coffee etc. You do need to remember your own shower gel etc though.

10. syyskuuta 2022

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