I am not happy with the eye lift stickers or the mascara I bought. I was td it was coming from London England which is the only reason I ordered it . I finally get my order and it’s from China! I con... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I received the eyelid lift stickers with only chinese instructions. Have sent several emails asking for use in English with no replies. Still in the box as reluctant to use them without instruction!... Näytä lisää
Watched a video on Facebook of natural invisible eyelid strips & ordered them. The ones I received much narrower than the advert used & made no difference! No miracle for me. I even tried wearing th... Näytä lisää
One Curvy isn't just a brand _ it's a movement that's redefining beauty standards. Their products are amazing, but it's their message of inclusivity and empowerment that truly sets them apart. Thank y... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
One Curvy is your premier destination for sophisticated and stylish women's essentials, offering a curated collection of premium products designed to enhance your beauty and confidence. From innovative beauty solutions to fashion-forward accessories, we pride ourselves on providing unparalleled quality and unparalleled customer service. Whether you're looking for timeless classics or the latest trends, One Curvy is your go-to source for elevating your style and embracing your unique essence. Discover the perfect blend of elegance, versatility, and empowerment with One Curvy.
Yhteystiedot
71-75 Shelton Street Covent Garden, WC2H 9JQ, london, Yhdistynyt kuningaskunta
- 07897009042
- Hello@onecurvy.com
- onecurvy.com
2,5
Välttävä
141 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Absolutely love One curvy
Absolutely love One curvy! Their commitment to inclusivity and quality shines through in every product. I've tired their skincare essentials and eyelid stickers,and I'm amazed by the results. plus,their dedication to empowering women is truly inspiring. Highly recommend!
28. huhtikuuta 2024
Vastaus yritykseltä Onecurvy
Thank you so much for your glowing review! We're thrilled to hear that you're loving our products and that they're delivering the results you were hoping for. At One Curvy, we're dedicated to providing high-quality items that empower and uplift women. Your satisfaction means the world to us, and we appreciate your recommendation. If you ever need anything else, don't hesitate to reach out.
These are incredible.very easy to use…
These are incredible.very easy to use and apply.Adhere well.blend in with skin.I feel they made a big difference in my look.
1. huhtikuuta 2024
Vastaus yritykseltä Onecurvy
Thank you for sharing your experience with our eyelid stickers! We're delighted to hear that you found them incredible and easy to use. At One Curvy, we strive to create products that make a difference, and we're thrilled that you're seeing results. If you have any questions or need further assistance, please feel free to reach out. We're here to help!
SCAM SITE DO NOT PURCHASE
I bought directly from One Curvy and I was sent a box called Unny. Big difference in the price and eye products not the same. Product supplied by One Curvy from Korea is a cheap product called UNNY sold online for £7 and is not the One Curvy branded box shown on their pictures sold at £19.95, their web site states is UK company with 24/7 WhatsApp. Goods arrive from China after 3 weeks. I contacted them for a refund - got no answer. Fake Reviews on their site. SCAM AVOID
1. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Onecurvy
We're sorry to hear about your experience and any confusion caused. We'd like to investigate this matter further to ensure customer satisfaction. Please reach out to our support team with your order details, and we'll work to resolve this issue promptly. Thank you for bringing this to our attention.
Product supplied is a rip off called…
“***** edit April 24 , “ they” 2 months later have replied asking me to reach out - unfortunately they didn’t provide the contact details and the One Curvy Site is infact another site who I originally raised issues with . I actually want my money back as guaranteed, so how do I get that?
Product supplied is a rip off called UNNY and not as stated on their pictures , the web site states is UK company with 24/7 WhatsApp but it’s all rubbish. Goods arrive from China after 3 weeks. Did contact them x they only replied x1
Review according to their site are amazing and therefore fake!
24. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Onecurvy
We're truly sorry to hear about your experience. This is certainly not the level of service we strive to provide. We'd like to address your concerns promptly and ensure your satisfaction. Please reach out to our support team with your order details, and we'll do our best to resolve this matter to your satisfaction. Thank you for bringing this to our attention.
Con merchants
I, like others received a box from a Chinese company called UNNY. On the box it says 90 strips- there were 18!!! Complete and utter con.
22. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Onecurvy
We apologize for the discrepancy you encountered with your order. This is certainly not the experience we aim to provide. Please provide us with your order details so we can investigate this issue further and make it right for you. Your satisfaction is important to us, and we appreciate your patience as we address this matter.
never received anything phone number…
never received anything phone number doesnt exist and no replies to my emails this company should be investigated scammers
21. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Onecurvy
We're truly sorry to hear about your experience. Your feedback is concerning, and we take such matters seriously. Could you please provide us with your order details so we can investigate this issue further and take appropriate action? We're committed to resolving this matter and ensuring your satisfaction.
PLEASE DO NOT BUY FROM ONE CURVY
If there was an option to give this company 0 stars I would have. Absolute scam so please don’t buy from them.
I ordered a product from them almost 2 weeks ago AND paid for express delivery. I still haven’t received my purchase despite chasing it via FB message, email and the contact form on their website. In addition the tracking number that they sent me is fake. So this is nothing more than a con.
I am now looking in to reporting them to the regulator. Please, please don’t waste your money buying from them.
4. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Onecurvy
We're deeply sorry to hear about your frustrating experience. This is certainly not the level of service we aim to provide, and we understand your disappointment. We take your concerns seriously and would like to investigate this matter further. Could you please provide us with your order details so we can address this issue promptly? We're committed to resolving any issues and ensuring your satisfaction.
Absolute rubbish
Absolute rubbish. Took over 3 weeks to arrive, and when it did it was cheap rubbish with instructions in Chinese and wasn’t even branded as one curvy. Don’t bother wasting your money, it’s a rip-off.
27. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Onecurvy
We apologize for the inconvenience you've experienced. This is certainly not the standard of service we strive to provide. Your feedback is valuable to us, and we take it seriously. Please reach out to our customer support team with your order details so we can investigate this issue and address it promptly. We're committed to ensuring your satisfaction and resolving any concerns you may have.
Do not order from this Company
I agree with the reviews above. The product arrived and is not as described. Not a One Curvy product but a cheap Chinese copy, All the information on the 'Unny' package was in Chinese and no instructions in English. I have emailed them 3 times to request an explanation/refund. No reply. Will report them to Visa. So dishonest, a waste of money and sadly, a lesson learnt.
26. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Onecurvy
We apologize for the dissatisfaction you've experienced with our product. This falls short of the standards we aim to uphold. Your feedback is crucial to us, and we take your concerns seriously. Please provide us with your order details so we can address this matter promptly. Rest assured, we are committed to resolving this issue to your satisfaction and ensuring a positive experience moving forward.
I haven’t received my order after…
I haven’t received my order after weeks. I have requested a refund but not had any replies to my emails. So I am yet another customer who has been conned out of £19.99! Please do not order from them.
25. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Onecurvy
We're truly sorry for the inconvenience you've faced. Your experience is not reflective of the service we aim to provide. Please provide us with your order details, and we'll investigate this issue urgently. Rest assured, we're committed to resolving this matter and ensuring you receive either your order or a refund promptly. Thank you for bringing this to our attention, and we apologize for any frustration caused.
This company do not honour their refund policy.
This company do not answer emails when asking for a refund, the telephone number on their website is invalid. An email on their website isn't valid either. They don't answer their 24hr chat on WhatsApp. They sent a product that was different to what was advertised and are not honouring their 100% money back guarantee.
4. syyskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Onecurvy
We apologize for the inconvenience you've experienced. This is certainly not the level of service we aim to provide. Please provide us with your order details, and we'll make sure to address your concerns promptly. Your satisfaction is our top priority, and we're committed to resolving this issue to your satisfaction.
Oh dear.....
I finally caved into an online social media post, your advertising was great! My judgement was not. Your product is a cheap version of the one your portraying online, used damaged goods. I have reported this to trading standards, I do hope people do the same, but fear they will just set up in a new name and do the same thing.
I'm not beating myself up over it as i'm sure there are genuine business out there, I feel sorry for them having to compete for business because people are just put off by "companies" like yourself.
24. elokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Onecurvy
We're truly sorry to hear about your experience. This is certainly not reflective of the quality and service we aim to provide. We take your feedback seriously and will investigate the matter further to ensure such issues are rectified. Your satisfaction is important to us, and we appreciate your honesty in bringing this to our attention. If there's anything we can do to make things right, please don't hesitate to let us know.
Not One Curvy product. Inferior product sent
Edit: cannot believe they sent me a reply on here 9 months after my bad review!! Agree with John. I ordered a good product from One Curvy and received a junk inferior product from a company called Unny which are not worth the money I paid for them. Do not order from One Curvy.
15. elokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Onecurvy
We apologize for the inconvenience and any confusion caused by receiving a product that did not meet your expectations. Your feedback is valuable to us, and we take it seriously. Please contact our customer support team immediately so we can resolve this issue and ensure your satisfaction. Thank you for bringing this to our attention.
Do not order from this company it is a…
Do not order from this company it is a scam and you wont get your money back
5. heinäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Onecurvy
We're truly sorry to hear about your negative experience. We strive to provide excellent service and ensure customer satisfaction. If there has been an issue with your order or if you're unhappy with our service, please reach out to us directly so we can address your concerns and make things right. Your satisfaction is our top priority, and we're committed to resolving any issues you may have.
Did not get what I ordered
Paid £19.90 for One Curvey invisable eyelid strips, received a cheaper version(probably worth no more than a fiver) from Unny and no instructions and all in Chinese. Emailed Onecurvy got reply from Fetiny,they said that this was one of their other brands,but that is not what I ordered, now waiting for a replacement or refund.
30. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Onecurvy
We apologize for the inconvenience you've experienced. It seems there was a mistake in fulfilling your order, and we understand your frustration. Rest assured, we're committed to resolving this issue for you promptly. We'll arrange for either a replacement of the correct product or a refund, whichever you prefer. Please bear with us as we work to rectify this situation and ensure your satisfaction.
Now trading as Fetiny. Thieves
Now trading as Fetiny. Moncef Moustaji runs the company. Address on Company House. Needs a visit from the Police.
29. kesäkuuta 2023
Oma-aloitteinen arvostelu
Agree with previous review DO NOT ORDER…
Agree with previous review DO NOT ORDER FROM THIS COMPANY - sent me a 88p bracelet instead of the £19.90 One® Natural Invisible Eyelid (90 Strips). Have been unable to contact company and now notice that email has changed from hello@onecurvyto support@fetiny on the website
11. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Onecurvy
We're deeply sorry for the mix-up with your order. Please accept our sincerest apologies for any inconvenience caused. Kindly reach out to our customer support team with your order details, and we'll do everything we can to make it right for you. Your satisfaction is our top priority, and we're committed to resolving this issue promptly.
Do not order from this company
Update April 2024….
One Curvy aka Fetiny responded to my negative review (1year later) asking for me to reach out to them but have no contact details… absolute joke. As I originally said, total scam company. AVOID
Do not order from this company, total scam and will not refund although states a money back guarantee online . Have now contacted them 5 times
30. huhtikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Onecurvy
We're truly sorry to hear about your experience. Please accept our apologies for any inconvenience caused. Our customer support team is here to assist you, and we're committed to resolving this issue as quickly as possible. Could you please provide us with your order details so we can look into this matter and provide you with a solution? Your satisfaction is important to us, and we'll do our best to make things right.
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