I originally was upset due to issues with the shipping of my order. However, the CEO heard about my issues and promptly called me and fixed the problem so I could get my order in time for my wedding.... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
A Great Company! Have bought jewellery from Olivia and Pearl often. The quality is second to none, beautiful pieces always well received as a gift too. Lilly in customer service went above and beyond... Näytä lisää
Yritys on vastannut
Bought a beautiful pearl bracelet for my partner which sadly broke quite shortly after purchase. It turns out this was a faulty product - which does happen! Lilly from the support team was excell... Näytä lisää
Yritys on vastannut
Olivia & Pearl is my number one destination for Christmas gifting! My absolute favourite is their Oh So Fine necklace, which has quickly become everyone's favourite. I've had mine for a while now, and... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
A luxury British jewellery brand and pearl specialist offering contemporary handcrafted jewellery, designed for a new generation of pearl lovers.
Yhteystiedot
4 Old Park Lane, Mayfair, W1K 1QW, London, Yhdistynyt kuningaskunta
- 020 7101 3250
- care@oliviaandpearl.com
- oliviaandpearl.com
Ei ole aiemmin pyytänyt arvosteluja
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great customer service
I originally was upset due to issues with the shipping of my order. However, the CEO heard about my issues and promptly called me and fixed the problem so I could get my order in time for my wedding. Very thankful for the great customer service!
Great product and purchase
Easy ordering and delivery of a beautiful pair of earrings. My wife loves them, which now go with her Olivia pearl necklace.
Olivia and Pearl are just fantastic
Olivia and Pearl are a fantastic company. I have had quite a few pieces from them over the years. Recently a very sentimental necklace broke and they replaced it for me with no fuss. I am so grateful to them & love my necklace I wear it everyday. Great service and quality.
Absolutely beautiful and high quality…
Absolutely beautiful and high quality jewellery, my girlfriend adores the pearl necklace! And the free bracelet from the promotional offer was amazing too, was so surprised it was free!
Olivia and Pearl offer such a great personalised service
Olivia and Pearl offer such a personalised service. Always quick to answer any questions and go out of their way to help.
Easter Gift
Very unusual and elegent. The packaging and presentation was very well done.
I would be very wary of purchasing
I would be very wary of purchasing from the brand. I brought my daughter a white gold ‘oh so fine’ necklace for her birthday. The chain became tangled so I took to to the local jeweller for the to untangle. They basically told me that the &125 necklace is probably only worth £20.
The necklace is silver coated in gold. Once the gold had been next to the skin a while it will rub as the layer is very thin, leaving you with a silver pearl necklace, that is worth considerably less. Do not be fooled in to purchasing.
GF loves her necklace..
Easy to order, fast shipping to the states, my Girl Friend absolutely loves it!!
Lovely Necklace…
I ordered the Oh So Fine Trio Necklace for my daughter for Christmas and it was just a lovely delicate necklace. She loved it! The service was excellent and I had the necklace in a very short amount of time. I’d definitely order from Olive and Pearl again.
Poor customer service
I have sent 3 emails to Olivia and pearl now regarding a quality issue with some earrings I bought and have not had a reply. Poor customer service, I would not use again.
The necklace is nice and my wife likes…
The necklace is nice and my wife likes it. Just discovered however that the free gift bracelet never arrived.
Very pleased with my 3 pearl necklace
Very pleased with my 3 pearl necklace
Beautiful Naclace
My wife loved her neclace, the design is simole but elegant and sits perfectly.
I just love this piece of jewellery
I just love this piece of jewellery
The product was incredible
The product was incredible, but the customer service was even better. They genuinely care about their customers.

Vastaus yritykseltä Olivia & Pearl
Pearl stud earings
Quick to arrive and really lovely quality

Vastaus yritykseltä Olivia & Pearl
I have ordered quite a few things with…
I have ordered quite a few things with Olivia and pearl and some could say I'm obsessed with their products. The quality is excellent, great payment options, fast delivery and beautiful packed. I like it's through Royal mail as we have been having problems with other delivery companies.
I have had a problem with a item which was dealt with straight away and rectified straight away as there was someone to talk to on the phone as well as email.
I look forward to seeing what's new in and planning my next purchase. Keep up the good work .

Vastaus yritykseltä Olivia & Pearl
I sent the extra item back which was…
I sent the extra item back which was the wrong one you sent, I also sent the free item back that came with the initial item, The bracelet broke on the first day and havnt recieved a replacement...but my partner is happy with the necklace

Vastaus yritykseltä Olivia & Pearl
Superb Hi I purchased 2 pieces from Olivia &…
Hi I purchased 2 pieces from Olivia & Pearl and the whole process has been fantastic, great service, great products, thank you just starting my Christmas shopping so orders inbound shortly thank you Jeanne

Vastaus yritykseltä Olivia & Pearl
Excellent service
Excellent service. Necklace is beautiful and exactly as described, it looks very delicate but is quite sturdy so suitable for everyday wear. Very happy with my purchase.

Vastaus yritykseltä Olivia & Pearl
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