False promises and threats
Rang these locksmiths on 14/06/25 at 12-30PM because I had locked myself out of my new apartment a man called Tom said a locksmith would be with within half an to hour and he would ring when he was 5 minutes away,I waited outside for just 5 minutes less than an hour and was told the locksmith was late getting away but should be with me shortly, I waited another hour and a half and rang again, I was told not to ring again but to communicate by text and I would receive a discount for waiting so long,at approximately 4-15pm he sent a text saying the locksmith had broken down so couldn't come and he was sending another "lad"who would only £79,and asked me if tat would be OK,by this time I felt as though I was being fobbed off and stressed 4 hours was long enough he then told me I was entitled to cancel but would have to pay £79 turnout charge reduced to £29 if I paid within one hour, I refused and he then threatened me with bailiffs if I didn't pay stressing it was within his terms of business, I told him the only terms I agreed to were that he would be within an hour and now we are into 4 hours and still waiting for some"lad" to turn up,sorry I expect better service than that and arrogance like he showed was evidence of his ignorance my last words to him were I'll see you in court I eagerly await the outcome, people like him should not be in business, all correspondence was conducted on the phone including the times of each phone call and all text messages
14. kesäkuuta 2025
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